Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Had a great week, the team at VIP looked after us extremely well. Chalet is quite new and well appointed. Both the staff and other guests made our holiday !
From start to finish it was such a brilliant week skiing in the beautiful resort of lech. The Hotel was fantastic, staff were outstanding and nothing was too much trouble. Special mention to Mollie and Chloe in the restaurant and Eddie for the great ski guiding, also thank you to paddy and the rest of the kitchen team for excellent food throughout the week! Thank you to all the team at the hotel Theodul for making our holiday so memorable. We will be back next year for sure!
This is our third visit to Alpe d'huez with VIP Ski. We have had a fabulous time and have been so happy with the Chalet. We have been so impressed with the staff. Bella, Guy and Guy have made our week. They could not have been more attentive to us. The food has been absolutely delicious and such wonderful cakes each day. They are a credit to VIP SKI. We will definitely be returning! Kevin and Sue Greene.
What a great week. VIP took care of all the normal niggles at the start of the week. Special thank you to Luke for helping my Dad in the boot room as this is a normal point of stress. As an ex seasonaire I recognise exceptional customer service when I see it, and you guys ticked every box. Special mention to Eddie for a cracking few days guiding. Even in bad visibility he really took great care with the group. Also thanks to Mollie in the restaurant. Always greeted with a smile at dinner. Also great to see Bernie out of the office talking to guests. Top manager and a very well organised week. Thank you to all VIP team, we will be back
The chalet staff were very professional and friendly. Excellent hosts and integrated with our large group really well and Chef Guy 's food was fantastic. His cakes were so light and delicious
What a fantastic week! From the moment we arrived we were so well looked after by all the staff at Hotel Theodul. They were very attentive. Professional and nothing was too much trouble , always pleasant and smiling. The food was superb. The rooms were very clean and the ski guiding was superb. Can't fault our holiday and would definitely return.
Having had a fantastic holiday in January we rebooked and brought our friends. We hoped that it would be as good again, and it has been. The staff have been excellent. Paddy once again has gone out of his way to make sure all the food was excellent and that the allergies my wife suffers from were catered for, in such a way she has had a wonderful time. Eddie and Luke were excellent guides and the team that served us and cleaned our rooms Mollie, Millie, Anna and Adam were just lovely. A special thank you to the back room team who we never see, but who make such a great contribution,. We can't wait for next year to return again. The team at Hotel Theodul really are first class.