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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Pete Watson 01 Apr 2018

    Stayed Mar 2018
    Martin and Joe were excellent hosts - food and service were excellent. Resort was perfect for learners great snow on the slopes in high ground. Look forward to coming back next year.
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  • Guest Review

    Nick English 01 Apr 2018

    Stayed Apr 2018
    Weather was the only very slight negative - so out of everyone's control. Had some great days skiing but visibility was a bit hopeless on a few days. Hattie and drivers were top and we were always taken great care of. The car service makes life so incredibly easy, so thank you. The food was wonderful throughout. The only meal that wasn't a total hit with all was the lamb.
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  • Fantastic Faultless Fun

    Siobhan B 01 Apr 2018

    Stayed Mar 2018

    Our family spent a week at this stunning chalet and we cannot say enough about what a fantastic time we had. The chalet is beautiful and cosy with views of the mountains - the kids preferred the views of the cinema room ;-) The hot tub (covered but outside) was very welcome after a day on the slopes. The meals and cakes provided were really delicious and served with genuine warmth and care. VIP indeed made us feel VIPs - they helped with booking baby sitters and locating lost poles and the girls in the chalet made us feel welcomed and comfortable at every moment. The skiing was outstanding and the resort was brilliantly set up and managed. Overall this is our best holiday experience to date!

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  • The Joe and Martin Show

    N Bellamy 01 Apr 2018

    Stayed Mar 2018
    Extensive pistes, high mountain restaurants, responsive instructors and a well-positioned chalet combine to create ideal conditions for a family ski holiday. What changed it to outstanding was the care extended by our chalet hosts Joe and Martin shoe were charming, informative and subtly left us to it or joined in our games. VIP drivers negotiating ski shops and pick ups are great too.
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  • My review

    Simon Corbett 01 Apr 2018

    Stayed Mar 2018

    This was our first skiing holiday and first chalet experience. Relaxed, unhurried, punctual, professional, mouth watering are all words that spring to mind when reviewing VIP, the Chalet, drivers and of course the fabulous hosts, Liv and Adam. Nothing was too much trouble, and it was great to get to know our hosts a little through the course of the week. I could not fault the food with one exception.....next season import some frozen sausages from the UK, to reach perfection! I would not hesitate to recommend VIP to friends and family.

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  • The Legends of Merlot

    Lucas Hubbard 01 Apr 2018

    Stayed Mar 2018
    Joe and Martin have been the most kind, funny and caring chalet hosts a resort could have. Most would say they will miss the amazing food but I will just miss them and their lengendary souls. I will never forget chalet merlot and its fantastic hosts and if given the chance I will defiantly come again!!!
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  • Poudreuse - Great chalet, great hosts, great VIP all round!

    AG AG 01 Apr 2018

    Stayed Mar 2018
    All excellent, 5 stars. Many thanks to Beth, Chris as well as Max and Ben. (Only suggestions as requested for chalet are some hooks in the rooms. And an espresso machine, although much appreciated the coffee brought to our rooms each morning. That's all!)
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  • Best chalet and hosts ever

    Karin Cook 01 Apr 2018

    Stayed Mar 2018
    What a fantastic week with family and friends in the most comfortable chalet we have ever stayed in. Jasper and Michael were brilliant hosts and the food they made was delicious. Highly recommend this company!
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  • Great hotel; too much snow

    J I 01 Apr 2018

    Stayed Mar 2018

    We had a blast in Theodul, Lech with our two small children. Nothing was too much trouble for the VIP Ski staff in the hotel and everything done with a smile. Great food, especially breakfast. Towels a bit small! Easy to get on slopes but book early bird ski school or your kids won't start skiing till 10am. It snowed every day so the only thing we missed out on was the sun. Thank you for looking after us so well.

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  • Skiing holiday

    Oliver Elwes 01 Apr 2018

    Stayed Mar 2018
    I Love the pancakes that Phil and Lawrence made for us and the amazing Easter Egg hunt they are awesome - Oli (aged 7)
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