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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday

    Jeremy Pope 14 Apr 2018

    Stayed Apr 2018
    Thouroughly enjoyable time, made all the better by the attentive service of the team.
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  • Excellent service from warm and friendly staff

    Charlotte Fletcher 14 Apr 2018

    Stayed Apr 2018

    Loved my week in Hotel Theodul. The atmosphere in the hotel was relaxed but still very professional and the staff were well trained and they appeared to take pride in their work. The food was delicious and choices always good. The spa was lovely but maybe consider also installing a hot tub, this would be the icing on the cake! Thanks for everything VIP Ski.

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  • Spring skiing

    S N Hazard 14 Apr 2018

    Stayed Apr 2018
    Wonderful experience with VIP. Our first time and no disappointments at all. Thoroughly enjoyed the friendliness and "nothing is too much trouble" attitude. Chalet staff were fabulous - really wonderful with the children especially x Food was inspired and delicious - only comment would be to warm the plates (as some delicious flavours were cold by the time they got to us).
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  • Great holiday

    Michelle Puffett 14 Apr 2018

    Stayed Apr 2018

    We have been so impressed with the service from VIP. All the staff have been amazing - nothing seems to be too much trouble - even with a few bizarre requests. Everything is made so easy - from the ski hire to feeding all the children. The location of hotel Theodul is great - very close. First rate holiday.

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  • Club aspen rocks

    Kirsten O'rourke 14 Apr 2018

    Stayed Apr 2018
    Tres bien
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  • Adios ski season 2018

    Melanie Mounsdon 14 Apr 2018

    Stayed Apr 2018
    Well, a massive thank you VIP ski for a fab end of season week in St Anton at the Montjola. The hotel itself is due a revamp for next season so looking a little tired in parts BUT the team and experience was second to none. There are so many thank you's.. Murray for steering such a happy ship, Chef joe and the team for simply wonderful and flexible cuisine , Abbie, Ellie, Alice , Jess, Jo Jo , Toby, Rhys and Sam and all the others who have made our holiday such a happy one. Thank you so very much
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  • Outstanding experience

    Rebecca Kelly 14 Apr 2018

    Stayed Apr 2018

    This was our first family skiing holiday and we weren't disappointed. From the moment we were met at Gatwick, we have been looked after with the upmost care and attention. Nothing is too much trouble for any of the staff at VIP Ski. We would highly recommend VIP ski to anyone looking for a little bit of luxury.

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  • Fab time

    Michelle Butler 14 Apr 2018

    Stayed Apr 2018
    Wow what a fab experience. Amazing hotel and staff, we would recommend the experience in a heart beat. The staff and manager are throughly happy and enthusiastic throughout our week stay.
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  • Top Skiing, Top Food, Top Hosts

    Tom Shillito 13 Apr 2018

    Stayed Apr 2018

    This was our second time in club but was the better week of the two. This was mainly due to the hosts, Jack, Will, Charlie and Ollie who kept us entertained for the week and the boys in the kitchen, Jake and Matt who delivered everyday morning and evening. All the fellas knew when to be professional but were also able to have a good time making for a very enjoyable and fun week. Cheers Lads x

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  • Round 2 at The Hotel Theodul

    Chris Abela 10 Apr 2018

    Stayed Apr 2018
    This hotel has delivered a good experience yet again. Pick up from the airport was smooth as was the transfer. It was Easter Sunday and the reception lunch could have been more special. The staff were friendly, helpful and professional, although it wasn't as slick as last year. When we arrived we got the impression they had been short staffed and our room needed to be hoovered. There was a more light hearted approach to the 'chalet-style' service compared to the 'hotel-quality' the previous year. Ski and boot hire was supported by staff which was very helpful on the first day. The child-care (Pia and Laura) was excellent as it was last year. It would have been nice to have more information going on in the town especially with races and a music festival occurring currently. The quiz night was fun and well organised as were the children's activities. The food was generally very good, but some more Austrian fayre (eg. bircher for breakfast) and an evening salad bar would be a huge benefit. Unfortunately the room was too hot and had only one balcony door to open, next to the sofa-bed, where the children slept, so not ideal but manageable. The heating was thankfully turned down half way through our stay. The spa was clean and very well equiped and made for an enjoyable end to the day, although someone forgot to turn it on one day, which led to a 20 minute delay. We will definately book again next year as the Theodul kids club is brilliant and the overall experience is very good.
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