Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Just returned with 4 fantastic families after a Christmas we will never forget thanks to the brilliant hospitality laid on by Sophie and her team in Hotel Theodul. All first time skiers, all first time visitors to Lech. We chose Lech as it ticked so many boxes. We chose Hotel Theodul as the reviews about how VIP SKI operate in general and specifically about how they value there team members were outstanding. Everything was perfect here; the food was all gourmet, the snow conditions perfect and the facilities at the hotel were all superb. We are already looking at doing it all again next year. Top Notch!
Another excellent VIP experience. Location really convenient in the centre of town. Niamh is a welcoming and organised host with a dry sense of humour and importantly cooks very well between her excellent Lasagne to dinners of several courses!
Better service in the chalet than last year. Could clear paths - especially when icy. Food was better than last year but one experience of piece of plastic in food. Girls in the chalet - excellent - very attentive.
So sorry to hear that a bit of plastic found it's way into your food, I can assure you that this is very unusual and will not happen again.
Catriona - Marketing Assistant
We had an absolutely memorable trip and appreciated the high quality service from the day we booked through to the day we packed our bags (begrudgingly!). The chalet was well laid out, close to the pistes and the variety of runs ensured that all levels were catered for. Many thanks to Grant and Ellie for their attentiveness, good humour and brilliant culinary skills. Our trip certainly wouldn't have been the same without them.