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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP SKI make Lech even more special

    Richard Murphy 31 Dec 2018

    Stayed Dec 2018

    Just returned with 4 fantastic families after a Christmas we will never forget thanks to the brilliant hospitality laid on by Sophie and her team in Hotel Theodul. All first time skiers, all first time visitors to Lech. We chose Lech as it ticked so many boxes. We chose Hotel Theodul as the reviews about how VIP SKI operate in general and specifically about how they value there team members were outstanding. Everything was perfect here; the food was all gourmet, the snow conditions perfect and the facilities at the hotel were all superb. We are already looking at doing it all again next year. Top Notch!

    Read more…
  • What a way to start season :)

    David Copper 30 Dec 2018

    Stayed Dec 2018
    Transfers were good both ways. Rooms were cleaned and tidy after returning from every days skiing. Great selection of cakes even endeavoured to satisfy a vegan! Chalet hosts were both great and did everything they could to help when asked.
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  • Wonderful family holiday

    Trudy Durkin 30 Dec 2018

    Stayed Dec 2018
    We had a lovely time Rory and Charlotte were wonderful hosts. We choose this chalet in part due to the ski in ski out facility which was advertised, but it wasn't obvious how we could achieve this, to get easily to and from the slopes, coupled with the fact that the steps up to the chalet and to the ski in ski out path were treacherous. We have small children in our family which made it even more difficult to easily access the chalet as the steps were extremely icy. There is also a swimming pool as part of the chalet but we had no idea how to get there. So to improve the service we feel a better orientation talk would help on arrival to explain these things. We booked a Nanny her name is Zara to look after the 3 children and she was marvellous.
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  • Great location, comfortable chalet and excellent chalet host

    Jill Bradford 30 Dec 2018

    Stayed Dec 2018

    Another excellent VIP experience. Location really convenient in the centre of town. Niamh is a welcoming and organised host with a dry sense of humour and importantly cooks very well between her excellent Lasagne to dinners of several courses!

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  • Club Bellevarde

    Ian Sewell 30 Dec 2018

    Stayed Dec 2018

    Better service in the chalet than last year. Could clear paths - especially when icy. Food was better than last year but one experience of piece of plastic in food. Girls in the chalet - excellent - very attentive.

    So sorry to hear that a bit of plastic found it's way into your food, I can assure you that this is very unusual and will not happen again.
    Catriona - Marketing Assistant

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  • Meribel skiing/Indiana Lodge/Xmas 2018

    Ian Topping 30 Dec 2018

    Stayed Dec 2018
    Great holiday. Very nice chalet. Excellent hosts - Sam and Alex. Really well cooked and presented meals, cakes and all round hospitality. They were very helpful and polite and we really enjoyed having them around. Skiing good but a bit icy in places. Drivers very helpful and reliable. Only complaint was the transfer for our friends with whom we shared the chalet. They had to leave at 6.40am for late afternoon flights which was poorly organised.
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  • Memorable trip!

    Anne Librando 30 Dec 2018

    Stayed Dec 2018

    We had an absolutely memorable trip and appreciated the high quality service from the day we booked through to the day we packed our bags (begrudgingly!). The chalet was well laid out, close to the pistes and the variety of runs ensured that all levels were catered for. Many thanks to Grant and Ellie for their attentiveness, good humour and brilliant culinary skills. Our trip certainly wouldn't have been the same without them.

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  • Great stay

    Tai Lodh 30 Dec 2018

    Stayed Dec 2018
    Bethan and Mark were wonderful hosts and definitely made our stay! Chalet Poudreuse is perfectly located near the centre of town (but far enough away from the noise and bustle) and a great spot for beginner to mid level skiers. ESF and Alpine ski are the closest lesson providers (we used ESF and were v happy). The Chalet did have a few issues (we lost electrics for a day) but this has been fixed and Tim made sure we were well looked after - and Mark and Bethan who remained calm and smiling :) there are other newer chalets here but we would definitely choose Poudreuse again based on location.
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  • Family holidays in Val d'Isere

    Anthony Deriziotis 30 Dec 2018

    Stayed Dec 2018
    Great experience. Chalet girls very helpful and professional. Food and service were great.
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  • Christmas week

    Michael Marsh 30 Dec 2018

    Stayed Dec 2018
    We've had a great week despite the lack of snow and it was great to discover a new ski area. Our party had. Vegan/Vegetarian dietary requirements which were well catered for by our lovely host Issy. The position of the apartment meant that it was very noisy at night including the arrival of deliveries at the Spar underneath at 6am most mornings, with the trade off being that it was close to the shops and the main lifts. The apartment was cosy and well stocked with everything we needed, although could do with some more comfy seats. Although we didn't watch much it was great to have access to a smart tv for those post skiing moment.
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