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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Absolutely fantastic

    Cengiz Guner 19 Jan 2019

    Stayed Jan 2019
    I would like to give my thanks to all the staff at our chalet the service has been absolutely fantastic and I couldn't of asked for more. The food has been 5 star and the facilities clean and well equipped See you next year
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  • Oopla

    Sam and jo, Fred and Ned Goddard 19 Jan 2019

    Stayed Jan 2019
    What a lovely holiday - we very quickly settled into the luxurious service and settings. Tea and coffee delivered to bed pre-breakfast being just one delicious treat. Lucy and Anna were sublime. Babies can breathe under water and hang from washing lines, cats can fly (3-15 storeys preferable, but planes work too), and eggs don't break on grass. Grace Kelly' was not killed by a scarf. 33 year old men can't stay awake beyond 9.30
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  • My Review

    Hugh Hughes 19 Jan 2019

    Stayed Jan 2019
    Very good. Excellent host and an excellent taxi service. Excellent food also.
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  • Top notch hospitality

    Elisabeth Mclean 19 Jan 2019

    Stayed Jan 2019
    Five star hospitality, easy to access the hosts to ask for questions. Food is amazing, so lovely. Our nannies took lovely care of our two children, and all staff were so friendly with them and loved to interact with our busy toddler and baby. Having worked in high level hospitality and own our own high end holiday company. You have an awesome team at the lodge.
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  • Exceptional

    Stephen Parker 19 Jan 2019

    Stayed Jan 2019
    The food and service provided from your team has been exceptional . Your company should be very proud of the team in our chalet. Also very impressed with the childcare. To be honest I don't really like ski holidays but this was one amazing holiday mainly due to your amazing team. A big thank you :-)
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  • Thanks VIP

    Nicola Bentley 19 Jan 2019

    Stayed Jan 2019
    Our first time with VIP but hopefully not out last. We loved the whole experience. The host boys were great, we were so well looked after, the food was great and everything was so well thought of. Thanks VIP x x x
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  • Merry times in Meribel

    James Clowser 19 Jan 2019

    Stayed Jan 2019

    Fantastic holiday! Easy pick up from the airport. Wonderful welcome to our chalet. Food was phenomenal including the yummy treats when arriving back from a hard day on the slopes. Chalet was warm and we made full use of all the extras- the hot tub, sauna, steam room and cinema room were a great ways to relax. We cannot thank Charlotte and Dani enough for doing everything they could for us and being so friendly, helpful and their attention to detail was really appreciated- they made our holiday a true VIP experience. Thank you

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  • Fantastic week in the snow

    Sam Wharton 19 Jan 2019

    Stayed Jan 2019
    We loved our stay with VIP. Petit Choucas was fantastic, even bigger than we expected. The food and wine was sensational thanks to our amazing host Liv. She made us feel so welcome, overall very chill week, couldn't have asked for a better experience.
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  • Perfect ski-in/ski-out location and hosts

    Shawn Deacon 19 Jan 2019

    Stayed Jan 2019

    We've stayed with VIP many times in various resorts. Have always had outstanding experiences, when in one of their smaller chalets and this has been no different. The chalet hosts, Ross and Isla, were a wonderful combination of professionalism and ease - just perfect! Obviously, being a brand new chalet, there are the inevitable teething problems (no place to hang towels in bathrooms(!); badly planned (not nearly enough) storage, etc , but I'm sure VIP will put them all right. And as per prior reviews, to not have a working fireplace in a chalet is a big disappointment, but to not have it sorted three weeks later is even more so. And on a lesser note, this is the first time we've encountered an "honesty bar" in a VIP chalet.

    Thank you for your feedback. New glass for the fireplace has been ordered and is on it's way to Avoriaz. We hope to have this problem resolved as quickly as possible and thank you for your understanding.
    Fergus - Properties Manager.

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  • Truly awesome

    Paul Pritchard 19 Jan 2019

    Stayed Jan 2019
    Had a fantastic week in Kalo, well looked after by Connie and Maddie. This is our second time here and won't be our last. We had Darryll (executive chef) and the food was truly amazing. Just like eating in a first class restaurant every evening. Thank you all
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