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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely Christmas

    Rachel C 30 Jan 2019

    Stayed Dec 2018
    Thankyou for a lovely week in Val d Isere we had an amazing time and the chalet hosts were fantastic as they had to put up with 17 of us. They threw a little party for my Granddaughter Penelope who turned 3 and bought her a little gift, they made special food for Wallace and Penelope for the week. They had their work cut out as we all dined together in chalet Davos, they brought in a extra table in so all 17 of us could sit round the table, they cooked in both chalets and brought it over to Davos to serve up. The guys who came backwards and forwards to pick us up for skiing and for trips into the village were also amazing again everything done with a smile and a joke. Penelope enjoyed Santa and the boys coming round to sing for us on Christmas eve night which they did with much gusto. Little Penelope was also amazed that Santa drove us into the village on Christmas Eve afternoon and whispered the whole 10 min trip saying would he be there to deliver presents and did he know she had been a good girl. It was magical with snow and cold crispness and just so so nice. Again a big thank you and keep up the amazing staff that you employ, who make it a very special time. I cant thank you enough from 10 months to age 86 we all had a great time.
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  • Very enjoyable week

    Rob Ovens 29 Jan 2019

    Stayed Jan 2019
    This was the third time we have stayed at the Hotel Theodul, and as before the accommodation was very comfortable and the staff extremely helpful. This is particularly important for us as my wife has a number of severe food allergies and the staff were very keen to make sure that her needs were catered for. The only thing that was less impressive than the previous two visits was the food. The breakfast fruit and meat platters were more limited. The evening meals were very nicely cooked, but portions were smaller. And where were the vegetables? On the last evening we had a lovely beef wellington but it was served on three thin asparagus tips, and nothing else. No other veg, no potato. It often felt that we were waiting for a side order of vegetables to be delivered, but they never turned up. That apart it was a very enjoyable week, with fantastic skiing conditions and great snow.
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  • Another enjoyable experience

    Gerry Nicholas 29 Jan 2019

    Stayed Jan 2019
    Our stay in Taiga met and and in some instances exceeded the high standard we have enjoyed over the several years we have used with VIP.
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  • Great holiday, well looked after

    Stephen Murphy 29 Jan 2019

    Stayed Jan 2019
    We enjoyed a great holiday thanks to the weather (sunny but very cold but with plenty of fresh snow) and the excellent service by the chalet hosts Bethan and Isla. However, I question wether I would call this a VIP experience: good but not VIP. The food, in particular was disappointing. This was generally not the fault of the chalet hosts but the poor quality of the ingredients. I certainly recommend you find a new butcher. On both nights when beef or lamb was served I had just a plate of fat and grizzle.
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  • Nice but not VIP

    Bedwyr Thomas 28 Jan 2019

    Stayed Jan 2019

    Great location - unfortunately we were surrounded by noise from the piste bashers until 2.30am. This was accompanied by the Skidoos outside which caused a lack of sleep for ourselves and our children. There were other minor issues which were resolved by the end of the week. Meg, our host was lovely and great with the children.

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  • Lovely Lech

    Janet Hambly 28 Jan 2019

    Stayed Jan 2019
    I came back from Lech yesterday and wanted to let you know how fantastic my holiday was. I’ve skied several times a year for 30 years but rather oddly, never with Ski VIP. The chalet was first class with really large, clean and comfortable rooms. The staff couldn’t do enough for you and it really was service with a smile. The whole team seemed a genuinely happy bunch and there was no evidence of any issues between any of them. So often, it’s easy to pick up on a slight undercurrent or overhear niggles between individuals but they all seemed to get on like a house on fire. The management team showed real leadership by running a tight ship without being bossy or publicly demanding. That’s not always an easy balance to achieve. The food was absolutely delicious and beautifully presented. Portion size was just right and there was plenty of choice. I think the best treat for me was the hot drink service first thing in the morning. I can’t go anywhere without a cup of tea so to have a lovely hot cuppa brought to my room at 7:15am was fab (it was never late once). I’m not able to single anyone out for their efforts - everyone was just brilliant. Thank you for a fab holiday although I don’t think you can lay claim to arranging such amazing snow conditions!
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  • Cristal review

    Tom Hickinbotham 28 Jan 2019

    Stayed Jan 2019
    Had an enjoyable week at Chalet Cristal. Food quality and service were very good. Rosanna(Roseanna), Georgia and Sam were incredibly friendly and easy too talk too.
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  • Well Done Sadie

    allan mckendrick 28 Jan 2019

    Stayed Jan 2019
    I think I have already submitted the review but I just wanted to reiterate that the apartment was very comfortable and Sadie, our host, was exceptional. helpful , friendly and an excellent cook!
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  • Avoriaz

    P W 27 Jan 2019

    Stayed Jan 2019
    Great holiday. Thanks to VIP
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  • Ski Avoriaz Jan 2019

    Pam Wilson 27 Jan 2019

    Stayed Jan 2019
    Thanks for another great VIP Ski Holiday.
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