Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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From the moment we arrived the VIP team could not have been more helpful. Because of the weather and we may not have made it up the mountain, a picnic was provided just in case on the coach - a very thoughtful gesture which set the bar for the whole week during which we enjoyed wonderful support, service and advice. It was so nice to be provided with early morning tea in a mug which set one up for the day. Kirsten and her team deserve special mention in that she battled away with far too much snow to provide access to the outdoor pool - much enjoyed, well done. The Stolz team at the ski hire shop especially Stefan could not have been more helpful and the quality of the equipment coupled with their advice was first class. Nothing was too much trouble. We shall certainly be recommending VIP to our friends
Everything was great from the location to the food and most important the service. All the staff were attentive and keen to make sure we had everything we needed-nothing was too much trouble. The accommodation is very comfortable but is in need of upgrading now - as is the Internet. It was nicer this year having the hotel to ourselves and not sharing it with the public during the day. You can't get a better location !!
Pleasing nine guests is no easy task, but Maddie and Connie did it with ease! Their fun personalities gave the chalet a relaxed atmosphere and their great chefing skills meant we were spoilt with some really tasty cakes and dinners! :-) A really great week... one of the best with VIP!
Another great holiday with VIP. As always the staff were excellent and Freddy and Liv did a fantastic job looking after us, and along with the resort manager Will were very helpful as sorting things out when one of our party had a minor on slope injury. The food was excellent, varies and well prepared, and I'm glad that VIP have changed the standard menu, after 5 seasons in a row it's good to have something different. The Chalet is good, and well appointed, and decorated in a "modern" style, personally I'm not a great fan of black stained wood (It can be overdone and then looks oppressive), but others in the party who are more with it than me said it was a good balance and nicely done. As a new chalet there are some teething problems, the TV in one room didn't work and a shower leaked a bit, but these were very minor and didn't detract from out holiday at all (though the shower leak probably does need to be sorted before the tiles start lifting) We'd never skied in Avoriaz / Portes-du-Soleil before, the resort is good and high at 1800m to likely to have good snow for most of the season, what we hadn't realised is just how enteral Avoriaz is to the larger resort area, it's very easy to connect to Morzine / Les Gets, Chatel and the Swiss slopes (but be careful to avoid "The Swiss Wall" if your group is not composed entirely of excellent skiers.