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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Never disappoints!

    Caro & Sandy Robertson 03 Feb 2019

    Stayed Jan 2019
    Another excellent VIP holiday, Chloe and all of the Maddies took wonderful care of us. Great food and perfect snow conditions, sad to be going home!
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  • Reflections from Penarth

    Jane Blethyn 03 Feb 2019

    Stayed Jan 2019
    4 of us had a very enjoyable holiday in Kobuk. The chalet is beautifully furnished, very comfortable with generous sized rooms. Only 1 room had a bath and we do like to soak in the bath after a hard day skiing. We loved being able to watch the 6 nations rugby on the large tv in the living room. Our hosts Charlie and Freddie cooked us lovely food and were extremely attentive and were friendly and relaxed with us. The chalet is kept clean and tidy. We did have a day where we couldn't ski much because of heavy snow and we would have liked some games to play. I would like another waste paper bin in the bedroom. Possible extras could be a VIP snowmobile for emergency trips to the pharmacy or the doctor. It would also be a very efficient way of transporting ski hire equipment to the chalet. Staying in Muscat in Val d'Isere last year we were able to leave our ski equipment in the chalet to be collected which was very handy. It might be helpful to have some Avoriaz or VIP gifts available to purchase at the chalet. Overall we had a lovely holiday, good snow, comfortable chalet, excellent hosts and also lots of help from the office during the booking process. Ski in/out label pushing it a bit!
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  • .

    Emily Surman 03 Feb 2019

    Stayed Jan 2019
    Mollie & Jimmy were great and the food they cooked was lovely. They were helpful in recommending restaurants and organising pick ups etc. The chalet itself was nice and the cinema room is great, but our room was very small and I don't think we should've paid the same amount as everyone else who clearly had larger rooms. I thought the transfer from Grenoble was also a bit of a let down - poorly organised and the host on the bus didn't seem particularly bothered about offering water/helping with luggage. VIP charge double compared to ski beat and although you can clearly see the differences I still felt if was overpriced for what we got.
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  • Fantastic family holiday

    Sally Cashman 03 Feb 2019

    Stayed Jan 2019
    Eden West chalet was a great location for the whole family. Right by the kids ski school, the main lifts and a short stroll into town for the non skier with us. Very comfy chalet with stunning views. Meg our host and Paul were very welcoming and made sure everyone was well looked after. Lovely food and great with dietary requests. VIP have been very efficient from the start of the reservation and the pre arrival call was a nice touch.
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  • Candlemas

    Sue Binns 03 Feb 2019

    Stayed Jan 2019
    Travel arrangements were superlative. Prompt rendezvous at Grenoble, welcoming VIP rep., safe journey and help with bags. Efficient transfer. Chalet very comfortable - warm, clean, space to relax. All excellent. Welcome drinks warmly received. Food - chalet hosts extremely helpful with menu planning - my diet. is difficult because altitude gives me nausea so I don't enjoy lots of foods. Hosts were excellent at managing this with me. Unfortunately the evening meals were barely warm - sometimes cold so less appetising; plating on cold plates for 11 people probably contributed. Hosts were always helpful, well informed about the resort and passed on relevant information when asked. Meals were prompt. Overall - extremely well organised holiday arrangements and, as the name implies, person centred - really well done VIP. NB The chalet - some of the soft furnishing was stained with red wine spillages - ? for first impressions.
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  • Happy returners

    Sarah Mack 03 Feb 2019

    Stayed Jan 2019
    Our second fabulous stay in Chalet Darkoum. Humphrey looked after us really well and always with a smile. Wonderful snow too! See you again next season. Thanks VIP.
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  • Farmhouse review

    M DD 03 Feb 2019

    Stayed Jan 2019

    Excellent holiday, concierge service was great. Chris and Rachel did an outstanding job and kept us well fed and watered, lovely to have around the chalet. We would definitely come back.

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  • Second visit to this resort (and chalet) with VIP Ski

    Beverley & Ian Dunn 03 Feb 2019

    Stayed Jan 2019
    Fabulous holiday, clean fresh rooms, great communal area, chalet hosts and food. Every need catered for. Chalet group well put together. Great skiing, support and tips from our chalet hosts Grant and Ellie. I have one complaint regarding the travel. Although we travelled BA and are gold card holders we could not use the lounge at Gatwick as it was a chartered flight. We were told we would not get air lies which was fair enough. Grenoble airport though was awful and the journey experience didn't align with the VIP brand. The coach transfer however was excellent.
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  • Ski Trip

    Pete H 03 Feb 2019

    Stayed Jan 2019

    An outstanding trip from start to finish. Accommodation was exceptional with an amazing attention to detail. The reception and hosting at the suite by T and Leo was fantastic. Funny, and considerate hosts they made the trip what it was. But a special mention to the concierge who was even prepared to support out of hours. Great holiday, we would definitely recommend VIP Ski.

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  • The Travelling Circus from Newcastle, Australia

    Greg & Virginia Cahill 03 Feb 2019

    Stayed Jan 2019

    A fantastic holiday experience from start to finish, for our family of 10 adults + 2 infants (aged 3 and under). Excellent communications in the lead up to our arrival, assistance in arranging Transfers from Geneva, ensuring high chairs, cots, child barriers (for stairs), and supplies of nappies were all arranged and ready for our arrival. Transfer on our arrival to our chalet by 3 x horse and carriage was delightful, a real treat for the children. Our hosts (Freyah and Taylor), and Wil (the Resort Director) could not have been more welcoming, friendly and helpful. Nothing was too much trouble, from assistance with arranging ski hire, through to gourmet meals and pre-dinner drinks and canapés). The quality and range of skiing experiences in Avoriaz resort and the wider Porte de Soliele area is amongst the best in the world, and we certainly look forward to returning. Thanks to all for a truly memorable holiday.

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