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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

6161 - 6170 of 15888

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  • Ski holiday

    V S 03 Feb 2019

    Stayed Jan 2019
    Visit for a short break every year. Excellent service and venue. Would recommend.
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  • A great week

    Mark Westwood 02 Feb 2019

    Stayed Jan 2019
    The chalet was great but we were relieved we were not persuaded to take the "development chalet" option. Great location and very comfortable. The flights and transfers were efficient. The ski hire equipment was very good and the service provided was superb. Chartotte our chalet host was a real superstar. She had ten of us and she was alone for most of the time. A really tough job to carry out a role normally done by two people and she remained so cheerful and happy all the time. Despite being under constant pressure, she remained positive and helpful throughout and produced delicious home cooked food. Paul the resort manager was very attentive to all our needs and did everything he could to help make our holiday fun. VIP HR department really need to get their act together to support their staff. Last year we had two wonderful VIP chalet hosts for a ten man chalet and this year Charlotte had to cope on her own with other staff helping out randomly when they could. Charlotte coped admirably with a smile on her face, never complained, but this really wasn't good enough from VIP.
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  • First family ski holiday

    Charlotte Robson 02 Feb 2019

    Stayed Jan 2019
    Accommodation - spacious, great view and location, good facilities in chalet. Host - welcoming and friendly. Nannies - friendly, adaptable, engaging, provided range of age appropriate activities and accommodating for each child's schedule. Food - generally good but some meals didn't meet the high expectations presented by VIP-Ski. We learnt to ask for bigger portions and host accommodated. Ran out of some essentials such as milk and fruit on host day off.
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  • A holiday to remember

    Brian Wilson 02 Feb 2019

    Stayed Feb 2019
    A wonderful skiing holiday which was made exceptional by the chalet host Imogen.
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  • Mulberry lodge Val disere

    Alex Berman 02 Feb 2019

    Stayed Jan 2019
    Overall we had a great week and would travel again with VIP. Our chalet host Imogen Wolsey was very impressive indeed. Very personable and endearing, consistently good cooking, kept everything clean and tidy and went out of her way to make us feel hugely welcome. We hope to stay in touch with her and hear more of her very funny anecdotes! We also recommend that she writes a book or starts a podcast as we think this would be a hit. The chalet itself was pretty comfortable clean and well located save for: -pretty uncomfortable beds (too small) but could live with this; and -an absolutely unacceptable level of noise at night from outside (Dicks Tea Bar) meant our sleep was awful. Also way too hot in the chalet despite radiators all turned off and which meant it was either: -windows open and loud drunken noise from outside; or -windows closed and sweating. This really needs to be looked at. I did specifically ask the sales team about noise when I booked but was told this wasn't likely to be an issue. Clearly a lack of basic knowledge of your properties as all the guests we met said the same. A shame as other than that very difficult to fault at this price point.
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  • Great Holiday as always

    Nathan Rimmer 02 Feb 2019

    Stayed Jan 2019
    This must be the seventh time we have stayed with VIP in Val D'Isere. As ever, we've had a great time and want for nothing during our week here. Our chalet host, Imogen, was really attentive and is a great ambassador of VIP. She really made our week special. Great work VIP and we look forward to returning next year.
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  • Excellent

    N B 02 Feb 2019

    Stayed Jan 2019
    Excellent chalet, location and particularly staff and service. Nanny service was excellent.
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  • Amazing

    Sam Cottrell 02 Feb 2019

    Stayed Jan 2019
    It was the best ski holiday I ever had and the hosts oli and Ben were very friendly and they had a very good sence of humor
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  • Exceeded all expectations and we will book again.

    Janet Mcglaughlin 02 Feb 2019

    Stayed Jan 2019

    Having previously stayed in a catered chalet, which was not a good experience, I was slightly anxious about doing it again. However, from beginning to end it has been a real treat. We were greeted at Geneva by a very happy chap and our driver was just lovely. When we arrived at the Chalet we were welcomed by the lovely George and Emily who were consistently, throughout the the week, excellent. The service received really represented the VIP promise, and without exception we all agreed that we could not have been cared for more. Rooms are spacious and clean, beds are seriously comfortable, towels fluffy and the complimentary dressing gowns actually fit all sizes. Lots of lovely features and if a snow day English to. However, not all is well as you will all go home heavier than you arrived. All down to great food which was very well presented and tasted wonderful. I won't even go into how great the cakes (gluten free too) have been - they really have been! Copies of the recipes have been taken. The wine selection is also really good (often it's cheap and nasty, so well done!) Having said that we have all gladly committed to a weight management programme as soon as we get home, so no regrets! Plus, the honesty bar is very fair. Morzine is a great ski resort with lots to do and great skiing for all levels. The chalet is within easy walking distance for the 2 main lifts and the main lift up to Avoriaz is literally around the corner. Access to Morzine Avoriaz and Les Gets is easy so make the most of it. There are many features of this holiday that I'd like to write about, but hopefully you'll get a feel of what you can expect on a VIP holiday from this review. Whilst George and Emily were fantastic, the other team members we met were also very nice. It's encouraging especially if we book again, which I'm sure we will next year, so we know we'll get a similar experience. All in all its been a great holiday and we thank the VIP team for making it so. Obviously, big thanks to George and Emily, and we wish them much success in their future careers. Home tomorrow and back to reality.

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  • First ski holiday

    Matthew Race 02 Feb 2019

    Stayed Jan 2019
    This was my first ski holiday and I've had an amazing experience. The resort has brought my skiing along; I've been able to progress with a variety of slopes. Rosie has been amazing, she's looked after us and made the experience a one to remember. Rosie has made me want to book with VIP again.
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