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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Top Family Time

    Alan Gates 09 Mar 2019

    Stayed Mar 2019
    Chalet of expected standard, clean and pretty much baby proof. Fortunately reasonable snow conditions which helped the mood. Hannah was an attentive host with very good culinary skills. In particular Hannah made a special effort to satisfy the dietary needs of a family member with severe allergies. Also Hannah was very perceptive of the mood of the group, judging well when we needed privacy vs. time when we were up for a bit of banter. Well done!
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  • Enjoyable holiday

    Paul Brennan 09 Mar 2019

    Stayed Mar 2019
    We had previously stayed in hotel Theodul and had a good experience and since having twin girls were keen to come back as new we would be very comfortable and well looked after by the staff. We have had a really enjoyable time and really appreciated the baby pack of nappies, wipes etc. The food and wine was delicious and was great to be able to relax.
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  • Great holiday

    Eva Lewin 09 Mar 2019

    Stayed Mar 2019
    Relaxing holiday with excellent food and very friendly staff who are keen to accommodate you
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  • Sonia

    Sonia Hughes 09 Mar 2019

    Stayed Mar 2018
    Excellently accommodation . Hannah has been attentive and helpful and very hard worKing.. Good timely information.
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  • Lovely hotel with friendly staff

    Janet Riding 09 Mar 2019

    Stayed Mar 2019
    We were a party of four who had visited Lech before but not stayed at the Theodul. The hotel was very nice and lovely and clean. The staff looking after us were friendly and helpful. If we come to Lech again we will return to this hotel.
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  • Great holiday in upmarket Lech

    Jane Kirkby 09 Mar 2019

    Stayed Mar 2019
    Lovely environment and wonderful staff, excellent food.
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  • Family ski holiday

    E B 09 Mar 2019

    Stayed Mar 2019
    We had a great week, the staff were especially helpful and always friendly I would definitely recommend to others
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  • Some skiing, some drinking, Saudi Arabian Princess, Russian Week, weak legs

    David Reed 08 Mar 2019

    Stayed Mar 2019
    Fabulous Holiday, Mark was ace, flexibility on our last night to have lamb was brilliant. We would of loved some games or just cards in the apartment. Hot water running out on Wednesday morning should of been avoided if possible but wasn't a major problem. Wine was great and really enjoyed the 'Rare'. The care and attention given during our stay was great and would thoroughly recommend VIP.
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  • VIP Brilliant

    Jo D 08 Mar 2019

    Stayed Feb 2019

    Love La Plagne ski in ski out access. Hannah, chalet host, excellent. Really accommodating chef and handled all dietaries very well (no nuts, gluten and no fish!) Apartment next door were having a party one night, woke up the children. Jo rang the resort manager and they handled it right away. Top efficiency from VIP staff. Overall amazing holiday and all VIP staff were great.

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  • Great Chalet for Group of Friends

    Shaun Wolstenholme 07 Mar 2019

    Stayed Feb 2019

    Lovely chalet in perfect location. All rooms have bath and if you are on the upper floor in 5 or 6 you get a balcony with great views. The young chalet staff, Jack and Giles, were enthusiastic and tried hard to please us. Only downside was the maintenance of the chalet. Steps in and out were treacherous with ice hidden by snow, I had a fall and ended up concussed. Could have been a lot worse! Windows were dirty and needed a good clean. Overall though we had a great time and hope to return next year.

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