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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Darkoum

    C W 09 Mar 2019

    Stayed Mar 2019
    We had a lovely holiday being looked after by Humphrey. He was excellent. Professional, engaging and great with the family. Found the honesty bar and very limited car service a bit odd relative to the VIP experience offered. That was different to other operators we have used and in the overall scheme of things a lower service provision than we would expect for the £'s cost.
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  • Chalet host 5 stars however accommodation not VIP

    Jonathan Drew 09 Mar 2019

    Stayed Mar 2019

    Having used VIP twice before in Austria which were very much 5 stars and VIP all the way through our holiday we feel we have been let down with the accommodation, the aspen is very tired and needs a lot of tlc to make it VIP. The saving grace has been Abi (Hawthorne suite) the host, she was an amazing cook and great for whatever your needs were , very VIP, thank you Abi we have been skiing for over 20 years and your are easily the best host we have ever had, thank you

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  • Lovely, Friendly and Fun

    Kris Gumbrell 09 Mar 2019

    Stayed Mar 2019
    Sue and Alice were lovely and really good cooks, the chalet was very good, clean and well serviced. The wifi could be better, that would be my only minor criticism, otherwise an excellent weeks stay.
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  • Best chalet host in Val

    Helen Jones 09 Mar 2019

    Stayed Mar 2019
    Abi was extremely capable and nothing was too much trouble. Her cooking was excellent and she was charming. The chalet was very comfortable if a little tired. No shuttle service to the slopes which was disappointing.
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  • Just right

    Malcolm Corcoran 09 Mar 2019

    Stayed Mar 2019
    Lovely chalet in very good position close to slopes. We were very well looked after by the friendly chalet staff who served excellent food. Would highly recommend this chalet.
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  • Top staff

    Andy Miller 09 Mar 2019

    Stayed Mar 2019
    Great Chalet with excellent staff. They worked really hard to make sure we had a great week.
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  • Excellent holiday

    Lesley Hollis 09 Mar 2019

    Stayed Mar 2019

    This was our first time with VIP and in a Club Chalet and the whole experience has been excellent. We have holidayed with various chalet companies previously but VIP have topped the lot. We have never before been contacted before arrival in resort, nor have we had a choice of dinner menu, nor had cooked breakfast every day and the free-flowing beer and wine has been wonderful. The chalet hosts have been fantastic, nothing too much trouble for Isaac, Matt, Sam and Polly (who replaced Sam part way through the week following his accident) and we have thoroughly enjoyed interacting with the other guests.

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  • Loved the week

    Emily Collins 09 Mar 2019

    Stayed Mar 2019
    Such a fantastic week in chalet chateau with Sam, Matt, Isaac and Polly. They were all amazingly accommodating particularly around my gluten free requests. The food and service was great, and there was no drop in service despite poor Sam getting injured. The only slight negative would be that there is no stand up shower for rooms 7a and 7b. Love Emily, Abi and Chris
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  • Great staff & hotel location .... Lovely plentiful food.

    Paul Spendlove 09 Mar 2019

    Stayed Mar 2019
    Great holiday venue
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  • Val 2019

    Mike and Jenna Hughes 09 Mar 2019

    Stayed Mar 2019
    Excellent holiday. Very accommodating for our baby. Chalet host was excellent and all the food was fantastic.
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