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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Chalets and lovely Chalet Hosts!

    Jane Tomlinson 05 Apr 2019

    Stayed Feb 2019
    Thank you to VIP Ski for a lovely family holiday - the chalet was in a great location - the food was really good and it was so nice to have our own host looking after us at the Chalet - it makes a really relaxing holiday for us all with everything done for us - we couldn't have asked for more. Everyone we dealt with at VIP Ski was really helpful and made sure we enjoyed our holiday... Thank you! from the Tomlinson family.
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  • Thank you VIP

    Brian Wilson 04 Apr 2019

    Stayed Mar 2019
    II was at the Penthouse suite 8 for the first week of the season in December. The welcome from our chalet host Imogen was exceptional. Nothing was too much trouble for her. She made the whole chalet experience so enjoyable that I booked a further week in January and another in March. I cannot speak too highly of how she looks after her guests. i have simply had a fantastic 3 weeks of skiing with VIP. I hope you can persuade her to come back next year! Thank you
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  • Super all round holiday in Lech

    Rhett Hewitt 04 Apr 2019

    Stayed Mar 2019
    Another fantastic VIP holiday. We were lucky with the perfect snow and sun combination over the week. However, given we had 5 under 5s in our group specials thanks to Heather, Marietta, Jess and Jess for being so friendly and doing a great job of looking under us. All in all a faultless and fun holiday.
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  • Fantastic

    Jess Wilson 04 Apr 2019

    Stayed Mar 2019
    It was a great holiday. Imogen was our chalet host and she was fanastic. Her fish was the best I ever had. It was a lovely relaxing atmosphere and great views.
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  • Good quality accommodation at Hotel Theodul, Lech, Austria

    Christine Conway 02 Apr 2019

    Stayed Mar 2019
    I was impressed with the whole set up. Staff were genuinely welcoming and extremely helpful. The VIP ski guiding was excellent. The boot and ski room in the hotel was well appointed with heated boot racks and plenty of ski storage plus ample seating for putting on boots and a bench with screwdrivers for adjusting bindings. The hotel was within easy reach of the lifts but there is a regular ski bus if needed. Breakfast had many options both hot and cold. Throughout the day there is access for tea and coffee. Afternoon tea with cakes and bread and preserves was most welcome as was the bowl of fresh fruit. Evening meals were of a high quality and delicious but my only criticism was the size of portions of the evening meal. Most were served in the most peculiar shaped plates with a small bowl in the centre. There was no room for fresh vegetables. In fact the only vegetables I saw during the week were the tiniest of carrots, broccoli spears or perhaps one potato cut up into tiny pieces or a couple of spoons of mash. The total quantity of the vegetables was barely a mouthful. The size of the meat or fish as chosen was exceptionally small and when protein is as important as carbohydrate on a skiing holiday, I felt my protein intake for the week was minimal. Example: Sea bass fillet was barely half of a half fillet. Meat dishes provided around 2 oz of meat. When skiing hard all day, a hearty meal would be far more appreciated than a "Mean Cuisine" style meal. The Starters were just that, Starters and very small. Desserts were also very small. Example: Creme Brulee was probably just a tablespoonful. As I have said above, the food was excellent quality but the quantity for our evening meal, left much to be desired. I was not the only person to be quite shocked at the size of our main meal of the day.
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  • Food Glorious Food!

    Wendy Jones 02 Apr 2019

    Stayed Mar 2019
    Having been on previous catered holidays I was a bit worried how a chef would cater for a self confessed fussy eater!! I needn't have worried. Joe and Lewis produced fantastic (and presented) food throughout the week. They were backed up by chalet hosts Anna, Gareth and Izzie who were very attentive and patient - especially when it came to "clocks going forward or back" questions! All in all we had a great holiday admittedly made even better by the glorious weather!!
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  • Seamless Ski Holiday for the Family

    SARAH BRASS 02 Apr 2019

    Stayed Mar 2019

    A great holiday for a family of 9 of all ages and skiing abilities. Our second holiday with VIP ski and both the service and quality has improved massively from our previous experience ( which was very good to start) . The chalet quality was great and our hosts Izzy and Ant were fantastic , catering for the two youngsters brilliantly and hitting the right balance of friendliness and professionalism throughout the stay . Extra touches that they organised were very thoughtful such as cards and cupcakes for all the Mums on Mothers day and special pancakes for the kids. Its quite a skill juggling the needs of 9 individuals. The chalet itself was in a great location with just a short stroll across to the green slope , one word of warning and my only complaint was the very narrow spiral staircase which caused some concern with two young children. The assistance in the airport from Mike was also much appreciated along with the ease of having ski passes delivered the door and also the ski and boot fitting for the kids being in chalet , rather than a hike to the nearest rental shop. All in all a great holiday with excellent food and service.

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  • Excellent week

    C Pearson 02 Apr 2019

    Stayed Mar 2019
    Thank you for a wonderful week in the beautiful No 1 chalet. Our hosts were excellent, they could not do enough for us and as well as providing restaurant quality food, they were an invaluable source of information and advice. We are very happy to recommend VIP chalets.
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  • Great

    andrew wallis 01 Apr 2019

    Stayed Mar 2019
    Hard to come up with any constructive criticism.
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  • Harry, chalet, location - all spot on

    Joanna Hardy 01 Apr 2019

    Stayed Mar 2019
    Harry was a brilliant chef and host - the menu's are also fantastic this year. Location wise, Aspen Lodge is a short work to the lifts and centrally located, we also had views of La Face from all window and the hot tub! The wider team worked seamlessly to provide lift passes, ski lessons, and the restaurant booking. All in all - it was a very easy holiday with no issues!
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