Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Great holiday again with VIP - Alfie the chalet host was amazing, nothing was too much for him and he was fantastic with our two kids. Definitely our best host yet! George the chalet manager was great - friendly, knowledgable and super helpful.
Javier and Poppy were great. They couldn't do enough for us. The service was excellent. The food was delicious and we had a thoroughly enjoyable week. Javier is also very adapt at creating a raging inferno in the fire place.
Wonderful holiday in The Farmhouse Chalet. From the moment we arrived until we departed we were looked after to an exceptional level by our delightful hosts Hugo and Jade. We were a party of 10 consisting of 6 adults and 4 children age six and under so took over the whole chalet. VIP ski also provided two great childminders Evie and Amber who were terrific with the kids. Wewanted to take them home with us! This chalet is in a fantastic location and has every amenity including a pool and Hamman. My grandkids loved the chalet, the hosts and its facilities. Everything needed for young children including a baby was provided by the chalet. I would highly recommend this chalet and will bring my family back here again. Thank you for the memories Hugo and Jade. A five star chalet which I thoroughly recommend.
We stayed as a party of 4 adults and two children, and we all had a wonderful time! Jonny and Fursey made our holiday memorable, special and entertaining for everyone. We very much enjoyed their cooking - looked forward to it every evening. The breakfast mushrooms are to die for! We are novice skiers, so didn't manage to utilise the "ski-in-ski-out" feature of the chalet, the hill was easier to walk up then ski up! But the runs were very close by. The chalet was very modern, cozy and comfortable. It was not mentioned in the description about the amazing mountain views you get from the chalet. The team went above and beyond on caring for the children. The VIP team had preordered milk and nappies in advance of our arrival. Holly, the nanny had pre-prepared everything for our 11 month old. She also took great care in ensuring our 4 year old son had great fun indoors and outdoors. The hosts also helped entertain our son in the morning with their breakfast cooking class just for him, he thoroughly enjoyed helping to make the pancakes in the morning, even acting as their waiter taking the breakfast orders from the adults. Finally, one of the party was pregnant and the hosts were extremely mindful of the food served and made the appropriate substitutions. Overall, we had the most amazing experience and can't recommend it enough.
I can't speak highly enough of our experience with VIP ski. From the friendly rep at our departure airport to the helpful staff on arrival, the service and attention to detail was second to none. The transfer to our resort was seamless, and all of our ski equipment was transported from the hire shop to the chalet, which was particularly welcome after a long journey. The resort manager Simon was always on hand to answer any questions we had and provide restaurant / ski instructor recommendations. Special mention to Emma and Bella who looked after us throughout our stay in the chalet. They prepared the most delicious breakfasts and three course meals every evening, and had a naturally warm and friendly manner which made all of our party feel comfortable and welcome. They also gave particular attention to our 5yr old daughter, involving her in pancake making and generally making meal times a fun occasion for her. These small touches go a long way, and nothing was ever too much trouble for them. A huge thank you to both! I would not hesitate to use VIP ski again.
Everything is thought about. We had Jess and Phoebe as our chalet hosts and they were both absolutely great, they made us feel at home and nothing was too much trouble.
Great overall experience, was very please with both the amount and quality of the food provided, thanks to the chef, Joe. All hosts have been fantastic, especially joe and James who went above and beyond to socialise with us outside of work hours.