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Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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I will start with the negatives, there aren’t many. I found the town itself a bit too small and quiet. I’m past late night partying, but I do like a nice little bar straight off the slope for a bit of apres ski. There were no bars as such, only bars attached to hotels. But it wasn’t the end of the world. The ski/boot room is tiny, can only really fit one person in there to actually put boots on, and once there were a couple of people in there, that was it no room to get past. That’s really it on the negatives. Now here are the positives. The hotel itself was very nice, room was large and plenty of space. There always seemed to be hot water available. Food was delicious, hats off to our lovely Finnish female head chef and her team. We couldn’t have been any closer to the chair lift, so that was perfect. The fact that it was literally ski in, if brave enough to ski in around the back. But most of all for me were the staff. What a great bunch of guys and girls. Always approachable and friendly, I couldn’t fault any of them. Two of the guys took some of us on a guided ski run on the first day which was very helpful to get to know your bearings. I believe we were the first ones they had taken out. Great job by The young lads, James and hamza. They were very attentive to the groups needs, with one leading and the other staying at the rear. Always waiting for the slowest person to catch up with the group. They also asked us how we thought they were doing and if the pace was ok. Good job boys. As I say I couldn’t fault any of them, but I would like to maybe single out Hamza, he is a great lad and was most interactive with the guests. He was good fun to have around. So all in all it was a great week. The only reason I didn’t rate it as a 5 is because of the ski/boot room and the lack of apres ski bars. But overall I would like to say thank you to all involved. If it was Angus the hotel manager who selected the staff, I would like to say great job buddy. Cheers.