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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A very well-run chalet/hotel

    Paul B 03 Feb 2020

    Stayed Jan 2020
    Angus and his young but thoroughly professional team have created chalet-style accommodation of a very high standard out of this old established hotel, which is located right next to both the chairlift out of the village and an excellent ski-hire shop. The rooms are comfortable, the food is of a very high standard and the staff are without exception engaging and helpful. The clientele during our stay was a mixture of all ages, whose varying needs all seemed to be catered for comprehensively and without any fuss. Congratulations to Angus and all his staff.
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  • A great week

    Lucy Clark 03 Feb 2020

    Stayed Jan 2020
    VIP is in a level above most chalet holiday companies. The staff were unfailing polite and helpful and the food was the best we have ever experienced in Austria. My only slight dissatisfaction was Room 28 suffered from a lot of light pollution from the adjacent lift's lights, especially on snowy nights, with a flashing yellow light directly opposite the window. However, the room was well furnished, clean and well thought our with plenty of storage and hanging space. All in all a great place to stay.
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  • Fantastic staff

    Jane Rees 03 Feb 2020

    Stayed Jan 2020
    We had a great time. The food was delicious and all the staff were so friendly and helpful, nothing was too much trouble. Lots of little extras that other chalet companies do not do were much appreciated.
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  • Excellent Experience

    Ashley Wright 03 Feb 2020

    Stayed Jan 2020
    The chalet was very nice. The resort is excellent. I enjoyed all of the food and drinks and the hosting was very good. I am already planning my next trip with VIP.
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  • Amazing, easy and fun week!

    Lewis Bull 03 Feb 2020

    Stayed Jan 2020

    Great week. VIP Ski couldn’t do enough for us, the chalet hosts were excellent and any guests would be lucky to have Sax, Annie and Janine looking after them! Clean, friendly and brilliant resort. The food was good and it wasn’t a problem to switch a meal. I would definitely recommend upgrading to the beer package!

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  • As previously experienced VIP delivered.

    Ann Trigg 03 Feb 2020

    Stayed Jan 2020
    Cozy Chalet, wonderful friendly but efficient hosts ( Jade and Hugo) and staff team, delicious food.
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  • A fantastic week, in the perfect apartment .. thank you VIP.

    Gary Thomson 03 Feb 2020

    Stayed Jan 2020
    The Aspen apartments are new for this season I think? and I cannot tell you how impressed we were with Loft 2. The location is quiet, yet perfect for snow access and all amenities in the village. The quality of the accommodation is simply stunning, topped off with a superb private mini spa. I could not leave a review without mentioning our fantastic VIP hosts, Annabelle and Lucy .. thank you for everything. Such a great week, I have booked up another, so see you in a couple of weeks !
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  • Another great holiday - Alp D'Huez

    Katrina Beck 03 Feb 2020

    Stayed Jan 2020
    Great holiday, we love this Chalet and it is our Third visit here, hopefully not the last. Clare, Clem and Anna were great hosts, couldn't do enough for you so thank you girls and shout out to Barney the bear.
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  • Superbly positioned chalet

    Angela Townsend 02 Feb 2020

    Stayed Jan 2020
    Great welcome from the VIP team as usual - starting at Geneva airport and continuing to our chalet where we met Brodie, Dan and Carlie. Such a pleasant and welcoming trio! Chalet Beluga was perfectly placed - truly ski in, ski out - and was very comfortable. The food was always good and Brodie, Dan and Carlie did everything to make our stay really comfortable. Everything except stopping the rain that is...... never mind, everything else was perfect.
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  • Everything five star ..... Wonderful

    Robert Ryan 02 Feb 2020

    Stayed Jan 2020

    We were greeted very warmly by VIP staff at the airport who managed the transfer most efficiently.On arrival at the chalet our cases were brought to our room and we could not have had for a more welcoming introduction ..... Including champagne and canapes. Throughout the week we could not have wished for more from the friendly, helpful and professional chalet staff ... Dan, Broady and 'Cinderella' Karly. The meals were always very well cooked and presented. The chalet was in a superb position with probably the finest views in Avioraz .... absolutely ski in and ski out ..... within about ten paces of the front door!!!! Ski rental less than five minutes walk down hill which offered very good friendly service. The chalet itself is spacious and light. Our room was a good size, large windows and a most comfortable bed. Could not fault it. The pool and steam room were a real bonus. With appreciation ....... Joyce and Robert. Once again I would like to thank all the VIP staff for helping make our holiday so special.

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