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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing staff, great food and lovely chalet

    Jo Karir 22 Feb 2020

    Stayed Feb 2020
    Could not recommend VIP and our hosts at Darkoum Kalo enough. The service was second to none from everyone, particularly our chef Jac and our host Jake. They really went out of their way to make our stay wonderful and it was all above and beyond our expectations. They were brilliant with the kids and tried to include them in activities wherever possible. Sophie and Connor were also amazing in making everything regarding logistics run smoothly. Will definitely be using VIP again. Thank you!!!
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  • Fab Family Ski Trip

    Joe Cronly 22 Feb 2020

    Stayed Feb 2020
    Overall, hard to beat ! The food was fantastic. The chalet is in a very convenient location and very comfortable. Phoebe was really friendly and had lots of helpful tips. Sophie and Connor were also very helpful driving us into town and booking restaurants. Brilliant fun all round.
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  • Wonderful half term holiday in La Plagne

    Penny A 22 Feb 2020

    Stayed Feb 2020
    Megan has been a super host, making piles of pancakes every morning for the children, baking 2 birthday cakes and adapting menus to our individual tastes. And Charlotte has patiently played every game (and learnt poker at Tom's insistence!). We love Garda chalet - perfect size and location for a family holiday. It is our 13th year in Summit View & we hope it's available again next year! We can highly recommend the bobsleigh experience. Thank you Megan, Charlotte and VIP ski.
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  • Fantastic hospitality from the VIP Chalet team!

    Gareth Morris 22 Feb 2020

    Stayed Feb 2020
    Simply superb from start to finish. Ed was super attentive and keen to help at every opportunity, whilst Luke & Fran were absolute stars at looking after us in the chalet. A brilliant team.
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  • Great all round experience!

    Suzanne Abraham 22 Feb 2020

    Stayed Feb 2020
    The resort of Lech is fantastic and the hotel works really well. We were a big group and all enjoyed the facilities on offer. The rooms are of a good standard and work really well for families. The steam room and pool are amazing!
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  • excellent Host, drivers and management

    M Family 21 Feb 2020

    Stayed Feb 2020
    The chalet was disappointing but Hannah was an incredible host and the care Hannah and George took in order for us to have a great time is greatly appreciated. Everyone (drivers/management/concierge) that we dealt with provided a great service. Your staff selection process and training seem to be amazing. The main issue we had with the chalet was the overall size, location and quality for the price.
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  • Pampered

    Natalie Fokias 21 Feb 2020

    Stayed Feb 2020
    Very lucky to be waited on, and have your breakfast , afternoon snack and dinner made for you. And very helpful to have someone to ask any details or information on the area.
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  • Beautiful chalet

    Richard Lowe 19 Feb 2020

    Stayed Feb 2020
    Thoroughly enjoyable week at the Manoir. Lovely food, great staff, brilliant guests.
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  • First Class Experience yet again !

    Mark Wardle 19 Feb 2020

    Stayed Feb 2020
    From the moment i arrived till my departure i had nothing but admiration for the chalet hosts and the rest of the team i met throughout the holiday at the Bellicema lodge in Meribel,...and not forgetting the office staff who provided a comprehensive list of deals for a single traveler. liv, Gemma and Duncan were the perfect host and nothing was to much trouble including the teriyaki salmon ! i will be looking to continue booking again with VIP for the foreseeable future based on the consistency and professionalism of the whole team and the companies high standards. Once again , many thanks for another memorable holiday. see you next year. Mark
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  • Stormy week

    Adrian Ajjavin Gifford 19 Feb 2020

    Stayed Feb 2020
    The chalet was superb (an apartment in the middle of the resort, very quietly located and excellently fitted out, newly built) The main problem my party experienced during the week was the impossible to use remote controls for all the towel rail radiators in the apartment (three of them). The return journey for three of my party was a very poor experience as the aircraft/flight was cancelled late at night and my party bussed to a hotel. I'm sure the decision that the flight was not going to happen could've been taken considerably earlier and that news communicated are quicker to my friends waiting at Grenoble airport. The fourth member of my party at his own expense took the train back to the UK which worked very well thankfully. We all liked the apartment very much indeed, it was brilliantly located and quiet. We were a little disappointed with our rather impersonal chalet host, on the many occasions we have used VIP in the past we have received a rather warmer and more personal service from our host. We felt as if company policy had changed somewhat.
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