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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday!

    R B 01 Mar 2020

    Stayed Feb 2020
    Another great holiday with VIP, fantastic apartment just right for our small group and child. Mixed weather but, brilliant skiing, great food and service. All the VIP staff have been amazing helping make our holiday special. 'Midge' our VIP Nanny was amazing and kept our little one amused and happy. Sophie and Connor were always able to help with requests and information whenever we needed something. Finally Jess our host/ski fairy has been amazing, nothing was ever too much trouble, food was great and the level of service even better! We have been made to feel at home at Chalet Darkoum and will be sad to leave! Thanks for an amazing time!
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  • Ski Holiday

    Adrian Elliott 01 Mar 2020

    Stayed Feb 2020
    From start to finish we have both had a superb experience, the chalet was excellent and having it all to ourselves was a Brucie bonus. Patrick and Jack the chalet hosts were absolutely brilliant, they catered for our every needs from the culinary delights to advice on were to drink!! Couldn't have wished for a better stay.thanks A
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  • Our Perfect Holiday

    S Middleton 29 Feb 2020

    Stayed Feb 2020
    From the moment we stepped into the chalet everything has been perfect. The chalet is lovely and the view is utterly beautiful. Our host Clementine has been amazing, every meal that she has cooked for us has been delicious and her afternoon tea cakes have been very much enjoyed! Nothing has been too much trouble for her she has been fantastic and we have enjoyed her company a lot. One thing we particularly liked was having our boots and skis delivered to the chalet on the first day, a really nice touch and something that has never been done for us in any other resort. The skiing has been perfect with some of the most amazing runs for all levels in our party. The resort has everything you could ever want, plenty of shops, restaurants and lovely bars to pop into. Overall the resort, all the staff we have spoken too, the chalet and the service provided has been 5 star in every way, a truly remarkable holiday we will never forget.
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  • Quality short stay

    Andrew Owens 29 Feb 2020

    Stayed Feb 2020
    Great little chalet right bang in the centre of Val d'Isere. Staff were excellent and Ewan looked after us very well. This is my second stay with VIP and both trips have been of a very high standard. Practical feedback - shower not draining properly and shower attachment in bathroom not working.
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  • Fantastic stay and well looked after by a great team at the Hotel Arlberg.

    Patrick Batten 29 Feb 2020

    Stayed Feb 2020
    The staff were all excellent and very friendly / attentive throughout our stay. In particular, Hamza was a very charming host who took the time to engage with guests, and I don’t think I spotted him without a smile on his face! Sam served us for dinner most evenings, and she was likewise very lovely and attentive. Hats off to the chefs, who served delicious food every evening, very impressive. The inclusive wine was also very well selected and all nice drops! Overall, the boutique feel certainly rings through with the intimacy and level of service, however, a refurbishment of communal space in particular and bedrooms would go a long way to improve the stay, clearly the staff go extra here to improve the experience ie Quiz, guiding etc. A couple of points we did make to staff weren’t followed up on - if the answer isn’t what was wanted that’s fine, but always more professional to confirm either way, but I assume likely resources at their disposal are limited. Lastly I think better advice regarding what’s available in St. Christoph and transport connections to the rest of ski area would be welcome (as it is quite isolated without and even a shop), I worked this out over the course of the week and acquired bus timetables etc but some more initial orientation would be very useful and welcome. Hope the team enjoys the rest of the season!
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  • Fabulous Chalet

    Dermot Pearce 29 Feb 2020

    Stayed Feb 2020
    Stayed at 4 Aspen House for a week - a wonderful and well equipped chalet, we were royally looked after by Georgie and her colleagues from VIP. Georgie was a great hostess .. extremely friendly, attentive and a brilliant cook. Many thanks xxx
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  • The perfect holiday

    Alexander Wace 29 Feb 2020

    Stayed Feb 2020
    We enjoyed everything from the smooth Airport transfer to the canapés reception. The staff were absolutely amazing, dinner service was quick and efficient, and the food was fantastic! There were some spectacular dishes such as the venison and beef wellington; the only slight disappointment was the schnitzel during Austrian night (but the schnapps made up for it). We have to emphasise the fact that the staff were always willing to go above and beyond to make sure we were having a good time. I would also note that the hotel location is ideal with the option to ski in/out and the lift right next door. The close proximity meant that we often ended up in St Anton but it was only a 10mins bus/taxi back. I would highly recommend anyone to go on a VIP Ski holiday especially in the St. Anton/Christoph area.
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  • Yet another fantastic trip to Meribel

    Chris Draysey 29 Feb 2020

    Stayed Feb 2020
    Wonderful holiday from VIP, third trip this year. Chalet hosts Sarah and Brooke were excellent and all the VIP team were superb.
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  • Absolutely first rate

    David Taylor 29 Feb 2020

    Stayed Feb 2020
    Collection from the airport was easy to find and really helpful. Chalet really well maintained. Staff flawless in their professionalism and helpfulness. I wouldn't hesitate to book another holiday with VIP. Thank you everyone who got up early, worked beyond their hours, and made this ski trip such a great experience. I cannot think of a single thing to complain about.
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  • Fabulous but windy

    Ruth Oliver-williams 29 Feb 2020

    Stayed Feb 2020
    Chalet staff attentive and nothing too much trouble, the drivers were all brilliant. We thought last year was great luck, but you have been fantastic again. The model works! Charlotte has been incredible!!! Adam has been awesome on his first week. Bev and Jemima stood in brilliantly! It was great to have regular visits from George and Paul, who were attentive and always helpful. Thank you so much, I'm sure we'll be back next year
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