The staff were all excellent and very friendly / attentive throughout our stay. In particular, Hamza was a very charming host who took the time to engage with guests, and I don’t think I spotted him without a smile on his face! Sam served us for dinner most evenings, and she was likewise very lovely and attentive. Hats off to the chefs, who served delicious food every evening, very impressive. The inclusive wine was also very well selected and all nice drops! Overall, the boutique feel certainly rings through with the intimacy and level of service, however, a refurbishment of communal space in particular and bedrooms would go a long way to improve the stay, clearly the staff go extra here to improve the experience ie Quiz, guiding etc. A couple of points we did make to staff weren’t followed up on - if the answer isn’t what was wanted that’s fine, but always more professional to confirm either way, but I assume likely resources at their disposal are limited. Lastly I think better advice regarding what’s available in St. Christoph and transport connections to the rest of ski area would be welcome (as it is quite isolated without and even a shop), I worked this out over the course of the week and acquired bus timetables etc but some more initial orientation would be very useful and welcome. Hope the team enjoys the rest of the season!