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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Birthday treat and fantastic service

    Ian Papworth 08 Feb 2022

    Stayed Jan 2022
    What a fantastic team, led by Kristin, starting with her ringing me before departure to check that we had everything/any special requests etc. Pick up at Geneva and transfer to the Lodge was smooth/seamless with the team of Emma, Emily, Liam, Charles and Callum waiting to greet us and 'ease' us into the Lodge., with nice touches such as, they had arranged for the Ski Shop to stay open, so that the equipment could be obtained that evening. It was my birthday when there and Liam's birthday cake was the best I have had, while his cooking through out the week was also excellent. The 'front' service throughout from Charles, Emma, Emily, Callum was first rate and complimented the cuisine and nothing was too much trouble, including the birthday balloons. So with a ski in/out Lodge, well presented rooms, sauna, hot tub and with Kristin's team, what an excellent holiday and birthday made by them all. All the best, Ian
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  • Fab ski holiday

    Jo Wood 07 Feb 2022

    Stayed Jan 2022
    We throughly enjoyed our time at Altitude Lodge. The Chalet is perfectly situated on the slopes so you can ski in and ski out. The staff couldn’t have been friendlier and made us feel right at home. The food was excellent. Our room was really comfortable with a hot tub on the balcony which had amazing panoramic views. Would throughly recommend.
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  • A fabulous week in Val D’Isere - again!

    Jacquie Rayment 07 Feb 2022

    Stayed Jan 2022
    VIP pulled out all the stops again for a fab holiday! Very smooth transfers with Raff and Paul, who were totally professional and helpful. Our chalet host Millie was exceptional, beautifully cooked meals every day and always a pleasure to be around, helpful, cheerful and an absolute joy. Would give her 5*’s +++! Gabby was brilliant with the children, calm, professional and fun. We would highly recommend the VIP chalet experience to anyone, particularly as a family holiday for those with children. All the staff were so friendly and went out of their way to make your stay enjoyable. We will be back!
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  • Everything we imagined and more!

    C Hux 07 Feb 2022

    Stayed Jan 2022
    Huge thanks to Nat and Jono (and Holly) for being such wonderful hosts. It was a total treat to be looked after so well and they struck the perfect balance with their presence around the chalet… not too intrusive, yet friendly and added loads of value with their local knowledge and tips for everything from lunch options to photo ops. They set the tone going above and beyond from the moment we arrived to balloons and birthday cake, and really read our group well and developed rapport and banter as the week went on, setting fun little challenges to throw into our days. The food was delicious and plentiful, with some standout dishes and snacks, and the wine was always flowing. We all had a fantastic stay with VIP… lovely chalet, amenities, nice handy touches like the pickup service, and tasty hearty food, with talented friendly hosts who made the whole experience extra special… Thank you!
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  • Fantastic all round service

    Kyle McQueen 07 Feb 2022

    Stayed Jan 2022
    VIP have got a great team of experienced and service driven people who ensure you are having a brilliant holiday. From booking agents to drivers in resort, everyone is keen to help wherever they can. Matched with comfortable, relaxed facilities, VIP delivers a ski holiday very well. Floss, Dan and Holly are top class hosts, willing to go that extra step to make you feel at home. I had specific dietary requests which were met very well with the meals offered. I do think more training and support for chalet staff could be offered on this area. I also would like to see the menus streamline to reduce food waste and a more environmentally responsible agenda I. E reducing meat consumption.
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  • Fantastic holiday, the best!!

    Jenny Cox 06 Feb 2022

    Stayed Jan 2022
    We stayed at number 5 Aspen House. Superbly looked after by Megan (she comes from a village 10 miles up the road from my own village!). Champagne & canapies on first & last days, beautifully cooked 3 course dinners & cooked breakfast on 6 days out of 7, lovely fresh bread & cake every afternoon to come back to. Thoroughly spoilt! Plus the skiing was great, a short walk to the slopes, we were there for 9am every day. Skis & boots kept in a warmed locker, large jacuzi/hot tub, sauna & steam room for post skiing, we were very well looked after, we’d definitely go back.
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  • Best chalet hosts ever!

    Lisa Bartley 06 Feb 2022

    Stayed Jan 2022
    As a group of 12 friends, we had such a brilliant experience with VIPSKI all down to our amazing, smiley, helpful hosts, Nat & Jono! In particular, the evening food was really delicious & plentiful every day with excellent wine, and delicious cakes in the afternoon too (thanks also to Holly). We loved our daily challenges set by our hosts and coming home to the chalet knowing we’d have great chats with the lovely Nat & Jono. If only we could have stayed longer….!! Thanks again folks! PS the concierge service was brilliant!
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  • Can I give more than 5 stars?

    Ann Neilsen 06 Feb 2022

    Stayed Jan 2022
    While the experience with the entire staff of VIP Ski has been nothing short of lovely, I think I can speak for our entire group of 12 that our holiday at Bellevarde 5 was made even more wonderful thanks to our hosts, Nat and Jono. Besides being wonderful cooks, they are professional, pleasant, funny, and fun. Indeed, many of the best moments of our trip would not have happened without them in some way, shape or form and That is unforgettable.. Thank you so much Nat and Jono for all of the memories!
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  • Fab!!

    Susanna T 06 Feb 2022

    Stayed Jan 2022
    The services and attention to details were fantastic but Nat & Jono were what really made the trip extra special. They were friendly, upbeat, flexible when we came home late, helpful and kept us full of delicious food. Their daily challenges added an extra element of fun and set the trip apart from other ski weeks - we won’t be forgetting Olaf any time soon (do we get extra points for him making it safely to Geneva?!). Many thanks for a fab week!!
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  • Bellevarde 2

    Hannah Coyne 06 Feb 2022

    Stayed Jan 2022
    Amazing holiday in Val D’Isere. Loved the chalet on the piste. Guy and Elle were the best hosts. Always going over and above to make sure our holiday was perfect. Great advice where to go for skiing and apres. Food was delish. Thanks so much.
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