Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

351 - 360 of 15797

View all

  • A brilliant week

    Lucy Morgan 28 Feb 2026

    Stayed Feb 2026
    Fantastic holiday, staff are all incredible and the facilities (in particular for the kids) are absolutely top notch. Thank you!
    Read more…
  • Exellent ski on out Chalet with tailimored service

    Payrick Bol 28 Feb 2026

    Stayed Feb 2026
    Great staff that engages very well and is always there to help. All good no vomplaints. With a little bit of investments it can even be made better: A. Suitcase storage abover the washing basin setup, the rooms are small, when all the suitcases and bags 4 piece are in the walways around the bed, you can only crawl over the bed. B. Hardly any place to hang towels, put toiletbags and toiletries. C.outside the frond door create a big rubber mat as it is easy to fall to your death, VERY slippery. Crew cleared it often with salt and hard work. D. Ski locker wall to be lowered so easier access for small people. E. First aif D kit is a joke and needs big refill and improvements The print of this survey is unreadable on a phone and way too small font
    Read more…
  • Awesome

    Nicole Brown 28 Feb 2026

    Stayed Feb 2026
    We’ve trusted VIP Ski previously so had no doubts booking again. Was hoping the hotel accommodation wouldn’t attract from the intimacy of a chalet, but being just 2 in our party we were not disappointed. ALL the staff are so friendly, welcoming and professional. The hotel is comfortable and high end comfortable.
    Read more…
  • Great

    Laura Cook 28 Feb 2026

    Stayed Feb 2026
    Great holiday.
    Read more…
  • Could not have been better

    James Hill 28 Feb 2026

    Stayed Feb 2026
    I love VIP Ski. I’ve stayed with you before - and each stay has been wonderful and worth every penny. Bear Lodge is a brilliant Chalet Hotel with all the facilities you could ever need for a perfect holiday. The food was tasty, imaginative and original- probably a bit too good for my waistline ! But what has really made the holiday so perfect are the people - everywhere I went I was met with beaming smiles, everybody could not have been more helpful. Don’t wish to leave anybody out - but I arrived very late and George was there in reception to help me park and welcome me in - every trip to the Bar was a joy with Tiff, Kier, Josh and Jared. I couldn’t have been better looked after in the dining room by Tara, and all her wonderful colleagues - and every where I went I found Charlie’s beaming smile and only too keen to help / guide and advise. The whole team are brilliant- you’ve got some amazing people and I wish you all - all the best for the rest of the season and for years and years to come. Thank you.
    Read more…
  • Winter ski/board getaway

    Kevin Potter 28 Feb 2026

    Stayed Feb 2026
    Had a fantastic stay at bear lodge. The staff were all amazing and the food was delicious. Can’t wait for next year
    Read more…
  • Skiing at VIP

    Nia Edwards 26 Feb 2026

    Stayed Feb 2026
    Our host Alex worked so hard to cook us amazing meals, so we wanted to thank him for making our stay so enjoyable and him being such a friendly face. This was our second stay at VIP and definitely not our last!
    Read more…
  • Not as good as previous holidays

    Denise Reed 25 Feb 2026

    Stayed Feb 2026
    We have travelled with VIP for I think 9 trips. Returning because we were never disappointed. We were this time! So many issues and unnecessary disappointments. Very disappointed with how standards have dropped. Such a shame.
    Read more…
  • Icing on the cake

    Lucinda Hawkings-Byass 25 Feb 2026

    Stayed Feb 2026
    Had a lovely holiday with VIP our hosts Lucy and Lucy were absolutely lovely they were so attentive, happy to help with anything and always had a warm smile to greet you. The food was delicious especially the cakes and puddings. I ended up dislocating my hip on the slopes which was extremely annoying as I missed three days of skiing but the Lucy’s were so helpful with my step daughter who needed advice on taxis etc to get to hospital. I also want to say a big shout out to Jack who was lovely and helpful also. We have never used VIP before but we will defo be back next year.
    Read more…
  • Skiing with kids made hassle free

    Dina Hendrie 23 Feb 2026

    Stayed Feb 2026
    We had an amazing stay. The chalet hosts were super slick, fantastic cooks, kept everything really clean and we just really lovely people. Nothing was too much to ask and they added lots of special touches - like a special cake for my little boys birthday. The logistics shuttle and concierge service was fantastic and truly made skiing with very young kids easy. That really helped us and took a lot of stress away. The nanny service was also fab they did some very cute activities and we were able to book a couple of mornings at very short notice which worked really well and we were able to make the most of the blue skies when they appeared. A really wonderful holiday and think we will try to travel with VIP again while the kids are young. A couple of things that I think ought to be looked at - the finish on the walls in the chalet did cause us all to get a lot of splinters, one behind my two year olds nail which is still there! That really does need to be looked at. Another safety issue is the sliding doors to the hot tub-balcony area need a lock. These can easily be opened by children at the moment. The windows in the bedroom open like doors too which a child could easily open and fall out of. I did mention this to Charlie ans he said he would arrange for maintenance to lock them/remove the handles but this never materialised. That did mean we couldn’t fully relax and had to keep an eye on the kids for those things. Hopefully they can easily be looked at during off season.
    Read more…

Newsletter sign up

Chat on WhatsApp