Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3371 - 3380 of 15888

View all

  • Great facility and staff. Food did not match

    Jason Neil-Dwyer 04 Apr 2022

    Stayed Mar 2022
    A really lovely property with the perfect ski in ski out location. The property has the feel of some of the US ski hotels I have stayed in, the coummunal areas are spacious and with that alpine luxury you hope for. The bedrooms are not huge, but we’ll appointed and comfortable. Unfortunately the teatime and evening meals did not match the property, location or the fantastic staff. The Beef Bourginuon was a sauce without discernible vegetables and the meat has so tough. Served with a mashed potato that was over salted. The bread and butter pudding to follow was a stodgy disaster, too thick bread and no raisins. The raisins in explicable turned up in a banana bread the next day, way to dense and bizarrely over salted. Gave it a second go with salmon the next day, simple fish so not difficult to get right. The accompanying tomato sauce was flavourless and underseasoned, while the mash this time was almost devoid of salt. The one good side was the breakfast. After those two meals, I was not going to continue eating the food, which appeared to not be being tasted whilst cooking or being plated as some of the issues would be easily corrected at the pass. The cakes were very amateur in their execution and presentation was not what is expected in a establishment of this luxury. I voted with my feet and ate out after 2 nights. Really, really not a good culinary experience from what should be a kitchen with much better quality control and basic cooking skills (from a cook with considerable experience).
    Read more…
  • Everything was exactly as advertised

    Lyudmila Thompson 04 Apr 2022

    Stayed Mar 2022
    Very welcoming hosts, beautiful and well equipped chalet, all VIP staff was pleasant, professional and made us feel very comfortable. The transfer from Geneva was perfect and saved us time driving ourselves. We would love to come back next season.
    Read more…
  • Thank you!

    Nigel Rawding 04 Apr 2022

    Stayed Mar 2022
    We had a great time with VIP Ski in Val d’Isere. Our chalet host Lola is great - we love her! Charlie and the rest of the VIP Ski team were great too - really helpful, responsive and easy to deal with.
    Read more…
  • Top class chalet in a great location

    Ewan Simpson 03 Apr 2022

    Stayed Mar 2022
    Booking/pre-arrival: we were looking for a 4-5 night stay which is not really what VIP seem to do except last minute/within 7-10d which is fully understandable. This suited us fine as booked week before trip. Sales team were very helpful when discussing options of accommodation and transfers which are a limited/expensive when not booking around weekends. We struck lucky on so many levels not least having the chalet to ourselves (just 3 of us!). Sales not so helpful booking ski gear which we requested on Friday before our arrival the following Tuesday - we were told they had already sent in their bookings for the following week which seemed a bit poor, an email to the resort team could have sorted this I feel. However I booked online via the recommended shop and all was good. VIP have a “myVIP” portal on their website where you can organise such things as ski hire, passes etc however this is only available up to 4d pre departure which again is totally understandable but was not explained to us during the booking process despite referral to it for such options. VIP met us on arrival (one member of the group arrived at 1am - Mark was there), escorted us to our chalet where we met Alex who was standing for the regular chalet hosts who were not available the day we arrived. Lovely afternoon tea was had before collecting skis followed by a superb evening meal after a walk round Avoriaz. While VIP do have a single info document in the lounge area with key info, a bit more information about how to get the best from the VIP experience would have been helpful. Little and more important things such as room and towel rail thermostats, instructions for the pool/hamam use, time/menu for breakfast/dinner, what was expected of us re fridge items/use etc etc - some were referred to in conversations with the chalet hosts but not everything to all of us. Anna and Henry (the regular chalet hosts at Chalet Beluga) were back over the next day or so and normal service resumed. Generally food excellent, wines very easy to drink (3red and 3 white available as part of package, others available on request/£), chalet lovely and warm, great drying facilities, ski in/out, beds comfy but you do get the piste directly outside the chalet posted occasionally through the night, fine for me, did bother lighter sleepers a bit but not a serious issue. Anna, Henry and Mark super helpful and certainly made our experience VIP.
    Read more…
  • Fabulous Family Fun at the Farmhouse

    James Redmayne 03 Apr 2022

    Stayed Mar 2022
    We had a brilliant week at the Farmhouse looked after by the legendary Toby, Sophie and Emily. We were two families of 5, with 6 young children between us, so potential for maximum chaos was high but the team remained totally calm and looked after our every need. We chucked a few curve balls at them (marmite, dairy free child, last minute mid-day babysitting) and they came out with flying colours and always with a smile. The chalet was brilliantly located right in the centre of town. Resort rep Charlie acted as a perfect concierge and we’ll 1,000% be back with VIP next year.
    Read more…
  • Excellent Ethan

    Georgina Withey 03 Apr 2022

    Stayed Mar 2022
    From the moment we arrived until we left Ethan was fantastic. Nothing was too much trouble he was calm kind and accommodating. His food was delicious and the chalet immaculate. My son adored him and Ethan was not just a super host but really lovely and fun with our boys. The best VIP host we have had.
    Read more…
  • Parad’ice VIP Skiing

    Mike Thornton 02 Apr 2022

    Stayed Feb 2022
    What is it that makes one ski company stand out from any other? For us it was being made to feel soooo at home! We were treated like royalty from the moment we arrived and like family whilst we stayed. We left knowing we would return! Nothing was too much, Kristin was BEYOND the perfect host organising everything even rescuing us late in the day when we skied beyond the lifts! Charlie and Emily made every meal perfect…candles? Music?… Fire pit in the snow? Liam our Masterchef wouldn’t fit in my suitcase so we had to leave him behind (sob!) …Victoria made the perfect sponge! (we were warned!) and together with Calum made the entire (second) stay absolutely seamless! Andy, Pippa, the entire VIP team …just WOW!!! You couldn’t have done anything more…there’s a reason we recommend you to friends and why we all return. VIP SKI …simply THE best winter holiday ever! Mike Thornton (Surrey)
    Read more…
  • Lovely chalet spacious and close to plenty lift.

    Ann Shotton 02 Apr 2022

    Stayed Mar 2022
    The weather was mixed but plenty of skiing for late March. Our hosts Holly and Kirsty were fabulous, friendly and informative. Lovely food all week. Thank you.
    Read more…
  • Difficult black slopes

    Edward Thompson 02 Apr 2022

    Stayed Mar 2022

    The resort was a really amazing place. Our favourite slope was the border cross. The hotel had amazing food. My favourite food was green pesto spaghetti. I was pleased how easy it was to access the ski slopes and lifts directly from the hotel’s ski room door. Eddy, 9 years old

    Read more…
  • Amazing back again next year

    Jennie Lever 02 Apr 2022

    Stayed Mar 2022
    Amazing team ! One of our party has allergies and this was not a problem the chief went out of his way to make sure she had everything she needed even cake! First class family experience-amazing staff amazing village amazing place -we will be back!!!
    Read more…

Newsletter sign up

Chat on WhatsApp