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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2921 - 2930 of 15886

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  • Excellent food and accommodation

    C R 08 Mar 2023

    Stayed Feb 2023
    The chalet itself is lovely and laid out very well for a family sharing. The views and the balconies are lovely. The food was excellent, I couldn’t fault it. The selection of dishes were great and they accommodated one of our party who doesn’t eat meat. The location of the chalet is excellent - close to town and ski lift to ski school (this would be difficult with beginner for their first week though). The resort manager and deputy were wonderful and bent over backwards for us when the heating was not working properly and brought us a fan heater in the middle of the night for our baby. The only thing that could be improved was the hosting from the chalet hosts. I felt like I was in a SkiWorld chalet. On the day we arrived they helped us get our skis first, knowing we needed to pick up lift passes as well. It turned out the lift pass office shut well before the ski shop. It left us with a very stressful first morning of skiing trying to get the kids to ski school. They also could not answer simple questions like what the telephone number was for the taxis (told us to Google it). I think the hosting could be improved a lot to bring it up from SkiWorld quality to ‘VIP’ quality.
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  • Great location and staff

    Gerard Heanue 08 Mar 2023

    Stayed Feb 2023
    Lovely well trained staff, excellent facilities, including ski hire, ski in ski out, sauna and swimming pool. Only let down by the quality of the food.
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  • Very Enjoyable Experience

    Anthony Bromley 06 Mar 2023

    Stayed Feb 2023
    Another well-run VIP experience. Alastair was a very capable manager who led an enthusiastic and cheerful team (Abi, Naomi and Cameron) who were all welcoming and helpful. Liam the chef produced plenty of good quality cuisine throughout the week. Being up the hill, meant that the weds evening off provides some logistical issues with taxi’s being very expensive but its not insurmountable - and if thats the only drawback of being ski-in ski-out then i will take it any day! Only minor gripe was the fact that the sauna was out of action all week, which was more than a little disappointing. Have tried to rebook the Club Altitude Lodge again for last week in Feb for 2024 but it says its already booked up! Thank you for an enjoyable holiday.
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  • A Lodge to Bear no Grudges!

    David Waite 06 Mar 2023

    Stayed Feb 2023
    My first experience with VIP Ski, and I am so glad I booked. Staff were all amazing and as helpful as they possibly could be and they made the holiday. I'm not going to single any one individual out as I think they all deserve praise for their hard work and friendly and helpful nature. All Food and wine was excellent and special thanks to the Chef who did brilliantly. My only gripe being a solo traveller is; when other dining arrangements need to be made, would It be fair to ask the person whom you are moving if they are comfortable with it rather than just move them because a party had a guest attending whom didn't actually turn up! And it's not a complaint merely a friendly suggestion out of courtesy! I have absolutely no complaints about VIP Ski whatsoever. From booking, to travel and transfers, all excellent and they staff couldn't have been more helpful and friendly. In a word, BRILLIANT. Thank you for the experience of VIP Ski.
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  • Great location, friendly team.

    Kim Andrews 06 Mar 2023

    Stayed Feb 2023
    We have stayed with VIP in Val D'Isere a couple of times before in various chalet types. We had a great stay and most things were very satisfactory. Chalet staff Gav and Amy were sweet and aimed to please. A couple of feedback points. Really should have been a washing machine for clients use at the chalet level/cost paid. The windows on arrival were unforgivably dirty, hard to see out, just grubby for a very long time. They were cleaned on day 2 when I insisted. Too many uses of Tofu in the veggie option. Overall the whole VIP staff were super but the feel was overall a bit studenty rather than truly professional. Concierge were top notch. I said no to did you deliver what you promised..... because you offer luxury and it kind of bumped along trying but fell a little short, no paths cleared of ice, outside chalet door to ski room needed jolly good brush up...
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  • Lottie was great!

    Cristina McQuiston 05 Mar 2023

    Stayed Feb 2023
    Lottie was amazing. She made us feel like we were at home. She cooked some great meals and took wonderful care of us. She was always extremely helpful in getting around town and helping book stuff. I can’t wait to go back. Lottie is the best!!!
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  • VIP Ski

    Daniel Hess 05 Mar 2023

    Stayed Feb 2023
    Overall we had a really positive experience with VIP. Staff were generally polite, efficient and attentive. In the chalet we felt there could have been a little more attention from the staff. Explanations of sauna and steam room use were not openly given and had to be asked by the guests, along with access codes and door access cards. At times there seemed to be a never ending turmoil of different staff coming and going slightly giving a less than relaxing experience. At breakfast, for example, there was a trend of staff appearing to take advantage of a free breakfast, taking away the feeling of a luxury holiday for the guests. At one point I had to as for the pastry basket to be returned as the guests had not even had a chance to eat form this. The food in the evenings was excellent, though there was a feeling of rushing the dinning experience in order for the staff to finish early. A great holiday overall, with areas for improvement given the price charged and level of chalet.
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  • Fabulous week

    Maria Traill 05 Mar 2023

    Stayed Feb 2023
    We had a brilliant week away, our hosts Tara, James & Eva were absolutely fantastic and really made the week for us. The food was all fabulous and they were so helpful and went above and beyond - special shout out to Tara for making me non-alcoholic mojitos and to James for sourcing us some cups for games on his night off! We couldn't fault a thing and couldn't have asked for better hosts. The chalet itself was lovely and had everything we needed.
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  • Great apartment

    B N 05 Mar 2023

    Stayed Feb 2023
    Perfectly situated and well equipped ski hotel. Friendly and professional staff. Tash worked very hard to look after our family group and ensure everyone was well catered for. Lovely apartment with only a couple of minor issues - could be improved by providing hooks in the rooms, there was nowhere to hang ski gear/robes etc. Bedroom was very warm and it was difficult to get it cool enough to sleep comfortably because windows wouldn't stay open.
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  • Amazing stay with VIP Ski!

    P + J Johannsen 05 Mar 2023

    Stayed Feb 2023
    We thoroughly enjoyed our stay at the beautiful and convenient Grand Choucas chalet. The chalet is perfectly appointed and centrally located to be able to take advantage of all the winter sports and more Val d’Isère offers. Conor took fantastic care of us, making sure that every meal was just what we hoped for and that everyone had something delicious to eat. Everyone at VIP Ski went above and beyond to ensure our comfort and happiness during our stay, including taking excellent, loving care of our dog, who also thoroughly enjoyed his stay and would love to come back.
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