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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab family week

    H & R Putnam 10 Feb 2024

    Stayed Feb 2024
    A stunning chalet, perfect for our extended family get together. Great location close to Pleney lift. Hosted brilliantly by Zach and Megan who looked after us and our children perfectly. We've eaten like kings all week!! We'd highly recommend a stay here and are already talking about booking again next year!
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  • Almost perfect

    Rob Philp 10 Feb 2024

    Stayed Feb 2024
    Had a wonderful week, thank you. Everything was great, especially the staff who were so friendly and helpful. Two slight niggles for me, the room was too warm at night and the food at dinner was overly salty. There were some lovely touches like a wake up cup of tea and the concierge service. I’d definitely stay with VIP ski again. Thank you for an amazing week.
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  • Amazing week, everything you can ask for…..and more!

    Chief Organiser! 08 Feb 2024

    Stayed Jan 2024
    This chalet is such a wonderful experience. Living space is plentiful, spa is a luxury, bedrooms well thought out and very comfortable. Location is excellent and we were blessed with good snow and sunshine too. But the big call out goes for the Ski VIP team. From Jess who helped during booking, to Hannah who made sure everything is as requested and always on hand to help, to the amazing chef Bradly and his sous Paul, and the lovely Ella, Ellie and Will. You all made us so welcome, so relaxed, so happy that we cannot thank you enough. Final call out for the concierge team and drivers….thank you.
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  • VIP at its best!

    Daisy Downe 08 Feb 2024

    Stayed Jan 2024
    We had a truly fantastic week in 1 BV! Honestly, it was our best ever ski trip and our second year with VIP. I cannot praise Kane & Ness enough for hosting us so well, they are a real testament to VIP. The group chalet dynamic was incredible too, we met some wonderful people - having every room as a separate booking (rather than groups that all know eachother) was just brilliant. Hannah was also great, really friendly and approachable, nothing was too much trouble. Concierge was fab too, the whole team are just brilliant. I would definitely give the holiday 10/10 and would have no hesitation in recommending VIP to anyone. We have friends who tried a different company this year and have already come running back to VIP for their 2025 trip!! That says it all really. Thank you VIP!! Daisy & Mike
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  • Total luxury with amazing hosting

    Susannah Wilson 07 Feb 2024

    Stayed Jan 2024
    We had an incredible week at Aspen House. Selina was an amazing host-such a fantastic cook with incredible attention to detail. The chalet was immaculate and we were spoilt rotten. Polly was brilliant too on Selina’s days off. Everything was seamless and had been thought about, which made our stay really relaxing.
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  • Guest experience comments

    Gina Hall 07 Feb 2024

    Stayed Jan 2024
    Having worked in the hospitality & events industry for over 35 years, I thought you might like some honest feedback on the standards in this Chalet. The Chalet itself was great - exceptionally hot water, bathroom radiator and ski room, nicely furnished and a really comfortable bed. It was also really nice to have two pillows each. I enjoyed all of my meals and there was enough variety. Transfers were very well organised with good quality vehicles too and a welcome inclusive addition. Whilst the team were personable, well presented and friendly, there was a little lack of connectivity between what should have been a repeated function and what actually happened day by day, according to who was on duty. The Chefs, Finn and Adam were really fun and Ollie was the most conscientious and a delightful young man - possibly a Manager role in the future for him, he was that switched on. I'd just like to highlight some little things which weren't handled well, which meant the onus was on the guests to manage - asking what the exact hot option was for breakfast every morning, what was I having for dinner (we completed a week's worth of choices on the first night and twice a guest nearly went short) guests were left to light the fire themselves, pre-dinner drinks not refreshed in a timely manner, dinner wines/waters etc were not put on the table before being seated, on one occasion I had finished my starter before the question arose, salt & pepper/sauces not always on the table, (and the foil not taken off on a new bottle of ketchup - I know that is not a crime or a problem to manage myself!..) and they frantically prepared our departure baguette as they had forgotten - yet It is something they have to do every Sunday!! - but it's this sort of detail and care, in my experience, that can make a guest experience memorable. That said, I would definitely consider VIP for a future holiday, as overall, it lived up to expectations. I hope you will find these comments of use to help other guests/aid training. Thank you Gina
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  • Fabulous start to finish

    Kirsteen Michell 06 Feb 2024

    Stayed Jan 2024
    From the moment we met the VIP team we were quite bowled over by the warmth of our reception. Our chalet within a chalet was just perfect. It was warm, comfortable and impeccably clean. It was also very nicely designed and perfectly equipped. Emma, our chalet girl could not have been more engaging and helpful and her smiling friendly presence certainly added to our stay. She produced millions of calories of delicious and irresistible food. Perfect breakfasts, teas and dinners. We were thoroughly spoilt! The facilities were excellent with a lovely pool, sauna and steam room. It was such a bonus also being able literally to ski to and from the chalet. A highlight was Preston and Lucy with Andrew on his pipes organising a fabulous Burns night. Being all from Scotland we loved the Ceilidh. They did so well instructing everyone. We loved it! If we could give 6 stars for our stay, we would.
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  • Chalet Ipaka - fantastic family holiday!

    Claire Bissell 06 Feb 2024

    Stayed Dec 2023
    We stayed in Chalet Ipaka at the start of the season and couldn’t have asked for more. The Chalet itself had everything we needed, location was fantastic and the pool / sauna is a very welcome addition. The bedrooms are comfortable and bathroom showers are great. The Chalet was spotlessly clean and tidy. Our hosts for the stay were Holly and George and they did everything they could to make our stay as enjoyable as possible. They were flexible with the menu when needed, the food was delicious and they were really great company to have around! Afternoon tea was not to be missed. We would recommend a stay in Avoriaz and are already thinking about our return visit!
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  • Amazing trip

    Alan Khaw 06 Feb 2024

    Stayed Jan 2024
    We had an exceptional experience at Valdez with two of my friends. Our remarkable chalet host, Zach, dazzled us with his culinary prowess and impeccable chalet management. From gourmet delights to seamlessly addressing every detail, Zach's dedication was truly impressive. He had such a pleasant demeanor and the delightful atmosphere he created made our stay amazingly enjoyable. We've been traveling with VIP for a while now & as usual the apartment itself was perfect for our needs and provided an ideal setting for a another memorable holiday. Zach's attention to detail extended to his consideration of our schedules. He always checked on the most convenient timing for our meals, & flexibility with our preferences always made us full and happy. Kudos to Guillaume, our astute resort manager, and the entire team – whose coordination was flawless. Also, special appreciation to Guillaume for promptly arranging a taxi when we were stranded in Les Crosets after missing the lifts! Considering the exemplary service and, in particular, Zach's outstanding contributions, it's clear that VIPski always remains an unparalleled experience. We highly recommend and are in the process of booking our next trip.
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  • Excellent ski week

    Nikki Bremner 05 Feb 2024

    Stayed Jan 2024
    What another great week with VIP! Bear Lodge is such a fab place to stay with great facilities. Ed and his team (special shout out to Lauren and Rosie) really do go out of their way to help and to make sure everything is perfect. Nothing was too much trouble for the whole team at Bear Lodge. You couldn’t ask for a better ski in/ski out location. This was my 5th trip with VIP and have already booked the next!
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