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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Exceptional accommodation and service

    Finn Family 10 Mar 2024

    Stayed Mar 2024
    From the first moment we stepped through the door after our seamless transfer we were welcomed with the warmest of greetings from our perfect chalet hosts Amelia, Lia and Leah - caring and attentive. Our bags magically appeared in our room and skis delivered to the ski room. Our week continued in the same manner. Exceptional food from Brad, Jacob and Spike of which we will go home a few pounds heavier! The extra treats were the concierge service, swift and efficient, the morning tea or coffee delivered to your door and not forgetting the joy of the spa and hot tubs. Thank you all for looking after us so well in our luxurious surroundings and we will return as soon as we possibly can.
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  • Great week at Altilodgd

    Daphne M 10 Mar 2024

    Stayed Mar 2024
    Great and very caring and friendly team led by Nick who all looked after us really well in a very relaxed atmosphere. Started with our early morning tea outside our room every morning (such a welcome treat) through to the tasty meals beautifully prepared by chef Adam and Joe. Jess, Ollie and Imogen always tried to look after our every need with a smile and resort information - a big thank you to all of you. Chalet very well located right next to pistes and great to be able to stop off for a coffee during the day. Loved the hot tub.
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  • Great Ski Trip

    AJP AJP 10 Mar 2024

    Stayed Mar 2024
    We had a great trip and the hosts and concierge were helpful and did a fabulous job.
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  • Excellent would highly recommend

    Amy Thompsom 10 Mar 2024

    Stayed Mar 2024
    VIP provided the best service possible. Having been skiing with various companies for over 10 years there is no doubt in my mind that VIP are the best!!!
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  • Special Birthday

    Y R 10 Mar 2024

    Stayed Mar 2024
    A week spent celebrating four big birthdays. A party of 12 who looked after exceptionally by Harry and Rachel . The food was first class and they made our stay out of this world. A big thank you to all at V I P you did indeed make us feel very special.
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  • Perfect for multi-generational trips

    Hannah Ince 09 Mar 2024

    Stayed Mar 2024
    We spent a fantastic week here with our 3 kids (6 and under) and their grandparents & aunt/uncles. Grandparents didn’t ski as much but enough to keep them busy with the spa and walks around the village. The chalet was the perfect size, we never felt on top of each other and there was loads of space. Rooms were very comfortable and shower was great. Was also really handy for kids club and access to slope/village which was all on the same level. The children loved the kids club and the nannies. The pyjama club in the evening meant the adults could enjoy dinner in peace. Food was fab, Preston and Ellie couldn’t have taken better care of us and catered for the awkward kids too! A couple of the meal portions were on the small size and would have liked more bread with breakfast, also the suite needs a toaster! Lots of great runs for different abilities and easy to get over to La Plagne. We don’t usually return to the same place twice but would absolutely consider coming back!
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  • Comfy and well equipped chalet

    Richard Southworth 09 Mar 2024

    Stayed Mar 2024
    We really enjoyed our stay with VIP, staff were all very friendly, professional and helpful. The spa facilities were excellent and food very tasty. We would have liked shorter pick up times with the car service but this is only a minor point.
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  • Preston and Ellie FTW!

    Siobhan Rawlins 09 Mar 2024

    Stayed Mar 2024
    Perfectly located chalet right on the piste - true ski in / ski out. The chalet suited our family group wonderfully: beds were comfortable; showers were hot; and there was a lovely lounge to play games in the evening. The pool, steam room and jacuzzi were great after a day’s skiing. Preston and Ellie looked after us so well: Preston’s cooking was second to none and Ellie was really kind to the young children! They were exceptional hosts! Make their lives easier - get them a toaster!
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  • A week in Luk

    Hywel Rawlins 09 Mar 2024

    Stayed Mar 2024
    Spent the week in Chalet Luk with Preston and Ellie looking after us. They were both fantastic hosts, excellent food, excellent service, and did everything to arrange extra details for us. The chalet had a great layout with lovely rooms and bathrooms, kept spotlessly clean by the guys. Flawless organisation for lift pass and ski hire. The building's ski in ski out location is perfect for the resort. Great facilities with spa & pool area. Would definitely recommend
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  • Yule review

    Graeme Yule 09 Mar 2024

    Stayed Mar 2024
    Accommodation very comfortable. Loft 1 is great due to real fire and higher ceilings. We stayed in this one 2 years ago and missed the high ceiling last year when we stayed in the flat below. Great view of face de belvarde is a bonus. Location is excellent with easy access to the slopes and bus. This is our 7th holiday with VIP over the years and our chalet host Jo has been the best with his cooking and attentiveness during our stay
    Read more…

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