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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • New year in sakami

    Millie Hammond 04 Jan 2025

    Stayed Dec 2024
    Absolutely wonderful skiing holiday experience! From start to finish, everything exceeded my expectations. Rachel was very welcoming and attentive. The food was delicious, I couldn't have asked for a more relaxing and enjoyable time.
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  • Best NYR and Wedding Anniversary in Avoriaz

    Sarah Hammond 04 Jan 2025

    Stayed Dec 2024
    The perfect start to 2025 with amazing chalet host Rachel who went above and beyond in every way . Loved the notes she left with our cake and tea. and the special wedding anniversary carrot cake she made. Delicious food, gorgeous comfortable chalet n an excellent location. Everyone enjoyed the hot tub after skiing. Loved every minute of our holiday.
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  • New Year in avoriaz

    Richard Hammond 04 Jan 2025

    Stayed Dec 2024
    Avoriaz is a great ski resort. Chalet sakami in an ideal location and cannot be faulted. All VIP staff were friendly and helpful. They really care to ensure you have a great holiday. Chalet host Rachel was so polite, friendly and a great chef. She really cared about all meals . Thank you all and Holly , the respect manager, for making our holiday.
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  • Excellent

    Daniel Mcloughlin 04 Jan 2025

    Stayed Dec 2024
    Loved the stay here - so well designed convenient boot room and kids ski school so no trekking around. Staff were great Stuart was fantastic and Tom really looked after us for every meal. Would definitely come back.
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  • Lovely family holiday

    Rebecca James 04 Jan 2025

    Stayed Dec 2024
    Had a really excellent week at Bear Lodge. Had been a little anxious having read the Google reviews in the bus ok the way there… but could not have been further from our experience. Rooms were comfortable and spacious compared to many chalets; food choice was varied and good (probably just let the team know on days you’re short of time) and staff were lovely and very accommodating. Particular thanks to Tom, Matthew, Angus and Gianna, but the whole team were superb. Only areas for comment are pool (could be warmer) and collecting skis at 8.30 on the Monday is a bit rushed for the start of ski school at 9.15. If you could collect from 8, that would be a big help. Would use VIP again - communication excellent throughout.
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  • Exceptional chalet; fantastic hosts; incredible food

    M C 04 Jan 2025

    Stayed Dec 2024
    Thank you for a wonderful stay.
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  • Absolutely Amazing

    Samantha Doherty 04 Jan 2025

    Stayed Dec 2024
    Great Hotel. Great, friendly staff. Ski in ski out like you wouldn’t believe. Super close to 2 lifts. Close to village. Delicious food, great choice of menu and food every night saving the faff of finding somewhere for 2 nights. Lovely wine. Ski &boot service in the hotel, easy to get easy to return - brilliant. Very family orientated but also good for non family parties. Good hotel/chalet vibe not the pressure of the chalet dine together. Comfortable rooms. Bit too warm in the hotel on the downside and better if they sat young kids with other young kid families in the dining room as can be loud!! Nice to have the jacuzzi, pool etc (sauna closed when we went).Les Arcs very good, access to La Plagne quick. Great ski area. Overall would massively recommend to anyone looking for a comfortable, luxury holiday on the slopes. We will be back!!
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  • Great location, lovely staff

    Anna Wyse 04 Jan 2025

    Stayed Dec 2024
    Great location, works brilliantly with kids, ESF right from the hotel is amazing. Rooms are well Sized for skiing holiday, pool and wellness centre were great. Enjoyed the bar and games in there. Food was pretty good with good choices of heavier and lighter options. Only drawback was wait times for food in restaurant. 30-40 mins for cooked breakfast everday and 1 hr for kids food one night.
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  • Mega

    A H 04 Jan 2025

    Stayed Dec 2024
    Incredible chalet in ridiculously good location. Very well equipped and spacious. Properly ski in ski out and even very easy to pop in mid-ski-day. Lovely living areas with layout allowing people to have their own space when required! Staff were brilliant and attentive, and food was high end restaurant quality throughout the week. Finally - Peroni on tap a huge added bonus. :)
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  • Highly recommended!

    J C 03 Jan 2025

    Stayed Dec 2024
    We had a terrific stay and can’t recommend it more. The resort staff were absolutely lovely and took great care of us and our 2 year old. Katie was an instant favourite with our toddler. All the staff were thoughtful and considerate, and made sure that all of our needs were taken care of. The convenience of the resort also my our holiday very easy. The ski instructor came to our chalet every day to pick up our toddler for ski lessons. And everything was within a 5 min walk which made it very manageable with a young family.
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