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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The best trip ever - thanks to VIP SKI!

    Katie Rotherham 03 Jan 2025

    Stayed Dec 2024
    We attended on a company trip as a large group, staying across multiple villas. The attention to detail and service of the team at VIP SKI was unmatched. The food was absolutely wonderful (I was full for the entire time) and the team was so accommodating and friendly, no matter our needy needs. It was amazing watching the process and how dedicated these young professionals are - and having everything we needed for our trip and the tips of our fingers. 10/10 service, location, cleanliness. We couldn't recommend enough and would LOVE to come back!
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  • Superb service in a warm and welcoming Lodge

    Laure B 31 Dec 2024

    Stayed Dec 2024
    We thoroughly enjoyed our week in Bear Lodge. It was our 2nd visit and we have booked a 3rd already. The team of staff really are the heart and soul of the company. Nothing is too much trouble, everyone is friendly and helpful, and the chalet hosts were superb. We loved that the ski hire was in the building so no carrying boots/skis around the village, and the boot room is properly ski in/out. The food was all delicious and not having to shop, cook or wash up was such a treat.
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  • High comfort, high convenience, high relaxation

    Christopher Johnson 30 Dec 2024

    Stayed Dec 2024
    Wonderful Xmas week in Val d’Isere, helped massively by the superb chalet experience with VIP at Aspen House. Our chalet hosts were highly conscientious, and it was such a welcome treat to be fed and looked after by them. Xmas tree was a really nice touch. Super location for the slopes just a short walk away. All the staff at VIP were super helpful! Can’t recommend enough, we will be sad if we do not return. Bravo!
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  • Our Best Family Christmas Ever!

    Anna Cayzer 30 Dec 2024

    Stayed Dec 2024
    What a magical Christmas week in Altitude Lodge. We really did have the most incredible week thanks to the dedication of VIP staff. Our week was not without adventure - we arrived on a late flight (our choice) to incredibly heavy snowfall making the transfer to resort almost impossible but the VIP team had it all in hand. We were still fed incredibly well despite the very late arrival and all the staff were on hand to greet us. The week continued in this format with all the staff going out of their way to make our stay and indeed Christmas so much fun. The food, champagne, wine, on tap beer not to mention the toasted marshmallows and hotly contested quiz and presents for the children were all so appreciated. Adam, the chef and George, his sous chef were really fabulous. We didn't have one bad meal and we are a fussy family! Nia and Issy were wonderful hosts as was Lachlan. Morgan and Carly were just as incredible and a special thank you to Carly as my brother (also in our party) managed to leave his passport in the chalet only noticing on arrival at Geneva airport. Her quick thinking and organisation meant that the passport arrived very soon afterwards and my brother made the flight home with 2 minutes to spare! VIP - an incredible team in holiday mode and stressful situations! We can't wait to come back.
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  • Xmas with a Holly difference

    Gitte B 29 Dec 2024

    Stayed Dec 2024
    Fantastic Xmas in Val d’Isere staying in Aspen Loft 3 - what a gorgeous chalet, great location, fab food and the lovely Holly! Holly who puts up with all our weird habits, cooks a mean poached egg, is a master at dingbats and has the best all-round banter. Thank you Holly, you made the week extra special! Also a shoutout to Charlotte who skilfully stepped in and carried forth the banter, when Holly had time off! We wish you both a very happy New Year and all the best for your season in Val!
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  • Excellent all around!

    Tara ODonoghue 29 Dec 2024

    Stayed Dec 2024
    The chalet experience was perfect. Friendly, helpful staff and non-stop excellent, tasty food.
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  • 10/10 experience

    Lucy Mata 29 Dec 2024

    Stayed Dec 2024
    Best week ever. Thank you very much to everyone who was involved in making this such an amazing week. From the chefs like James and Chloe who made amazing food every day to all the hosts we had this week such as Alex, Jojo and Georgia who made us feel at home as well as all the drivers. This trip couldn’t have been more perfect. 10/10
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  • Best week ever!

    Mikey Mata 29 Dec 2024

    Stayed Dec 2024
    We had the most amazing time ever, felt really welcome and comfortable. We had the best chefs ever, James and Chloe, and the best chalet managers Alex, Jojo and Georgia. Thank you all for the best holidays ever!!
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  • Warm & Welcoming

    Alexandra Moore 29 Dec 2024

    Stayed Dec 2024
    An amazing family christmas. Paul (& Lottie) were exceptional hosts, providing a warm welcome and fabulous food every day. Aspen House was in an excellent location, easy access to the main lifts and the Val d’Isere centre. The concierge team were so helpful assisting with all admin. We would all definitely return!
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  • Fantastic chalet team

    Caoilfhionn O'Donoghue 29 Dec 2024

    Stayed Dec 2024
    We had a wonderful family Christmas and the team in number 8 couldn’t have been better to us. Thank you all.
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