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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • 100% recommend

    Nicole Griffiths 12 Jan 2025

    Stayed Jan 2025
    We’ve just finished our holiday in Penthouse Umka and what a week we’ve had! On arrival we were served champagne and canapes which was lovely, all the food throughout the week has been super yummy and our rooms were comfy and clean! Hebe & Kate were our hosts for the week and I cannot fault them, they were very accommodating throughout our stay and very friendly! If you’re thinking of staying in Penthouse Umka I would 100% recommend! Thanks for a lovely stay!
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  • Couldn’t recommend it more!

    Jack Harvey 12 Jan 2025

    Stayed Jan 2025
    Had an amazing time this week with VIP Ski; food by Dylan and Melissa was fantastic every night and the hosts (Nicki, Archie and Hetty) were lovely and accompanying always looking to see if we needed anything. Special shout-out to Paddy for being a top bloke. The weather wasn’t the best during the week we spent here but the hospitality certainly made up for it. Thank you so much guys!
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  • Excellent accommodation, excellent host

    Richard Watson 12 Jan 2025

    Stayed Jan 2025
    We had a great time in Val D’Isere staying at Aspen House. The accommodation is right in the centre of town and the snow was so good we could ski down the street to the front door. 5 min walk in the morning to the piste. Our host Lara was amazing, making high quality food and was extremely reliable too. We’ll be back!
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  • Excellent trip

    Caroline Pitt 11 Jan 2025

    Stayed Jan 2025
    Our time with VIPSKI was fantastic. Chalet was well equipped and in a great location (ski in to town / main lifts) although slightly tricker ski back especially for those less experienced. The service was excellent all round & regular check ins from management made you feel looked after. The drivers for pick up & drop offs were a super touch. Finally, our hosts excelled and we can’t thank them enough for making our trip one to remember. Some minor improvements would be the quality of filter coffee and abit more variation in cooked breakfast (eg. Avocado on toast or sausages instead of bacon every day) and adding hot tub towels so not having to use bath towels and maybe some slippers!….
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  • Wonderful holiday - Rachel was great.

    Harry Moore 11 Jan 2025

    Stayed Jan 2025
    Fantastic Ski Holiday with VIP in Avoriaz The chalet was in a perfect location, super cozy, and had everything we needed to relax after a day on the slopes. Our chalet host, Rachel, was absolutely brilliant! She was so friendly, funny and made us feel right at home. Her cooking was delicious every single day, the chalet was spotless and she went out of her way to make sure we were well looked after, especially our special guest Sean. After a few persuasive phone calls she even joined us in Folie and proceeded to make sure we all got to bed okay! Seriously though, she didn’t put a foot wrong and we’re all actually going to miss her. VIP really delivered on every level, Holly the resort manager and Millie our Flexi were fantastic and Rachel just made the trip extra special. We’ll definitely book with them again—highly recommend!
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  • Amazing Holiday

    Izzi Stewart 11 Jan 2025

    Stayed Jan 2025
    We had such a great holiday with VIP ski. We had amazing hosts who really made our stay wonderful. Thank you Nicky, Archie and Hetty! Thanks to Dylan and Ellie for all of the amazing food we ate! I’d also like to thank every single staff member we encountered for being so friendly and helpful. You really made our week :)
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  • Amazing

    Sharon Blackstone 11 Jan 2025

    Stayed Jan 2025
    We had an amazing time at our chalet. The staff were fantastic especially Archie, Nikki, Hetty, and Eden they could not do enough and alway so helpful. Dylan and Elle did a fantastic job with the food it was so amazing. We will see you next year!
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  • A fabulous week with fabulous staff

    Alison Stewart 11 Jan 2025

    Stayed Jan 2025
    Thank you so much for making our holiday so wonderful. Couldn’t recommend the team highly enough xxx
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  • An amazing experience with excellent staff :)

    Holly Blackstone 11 Jan 2025

    Stayed Jan 2025
    Our stay in Val D’Isere was amazing all thanks to the amazing staff we had in our chalet. Nicky, Archie and Hetty were amazing. Such lovely, genuine people who always went out of their way to make sure we were accommodated to the fullest at all times. Our chef Dylan was amazing with such delicious food every evening. Overall, I cannot recommend this experience enough. It was made all the better thanks to these lovely humans :)
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  • Excellent

    Phil Adamson 11 Jan 2025

    Stayed Jan 2025
    Been with VIP many times over the years . We visited Bear Lodge this week last year . The game has been upped ! Staff still brilliant but food so good and designated meal times I think has improved food and service quality . What can improve things further ? - berries at breakfast time , emphasising the quiet time in the spa is actually a quiet time and making sure the water machine is always full with clean cups available. . A great job! We’ll be back !
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