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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1641 - 1650 of 15841

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  • Thank you

    Michael Jones 18 Jan 2025

    Stayed Jan 2025
    We have had a great time . The staff have been very attentive and genuinely attentive and caring . Scarlett eleonor Josh and Tilly and all the staff have had smiles on their faces and have always been helpful whenever needed. Thank you
    Read more…
  • Best Chalet Hosts Ever

    Matt Russell 18 Jan 2025

    Stayed Jan 2025
    Great staff that made the holiday experience amazing. Top marks for Betty and the crew
    Read more…
  • Wonderful stay with great service

    Tara Proudfoot 18 Jan 2025

    Stayed Jan 2025
    Our time at Bear Lodge was wonderful and Scarlett made our dining experience during our ski holiday unforgettable. Her warm, attentive service and genuine care stood out from the moment we arrived. She anticipated our needs with ease, always with a friendly smile and her recommendations added a personal touch that made every meal feel special. The rest of the team - Tilly, Eleanor and Josh - also contributed to the exceptional service. They worked seamlessly together, providing thoughtful suggestions, impeccable timing and an upbeat attitude that really made the experience. Thanks to Scarlett, Tilly, Eleanor and Josh, every evening felt special and we couldn’t have asked for a better team to look after us!
    Read more…
  • Lovely chalet and holiday

    Sharon Stevens 18 Jan 2025

    Stayed Jan 2025
    Chalet Ossetra was a great chalet with a brilliant location and stunning views. Dan was a great host in challenging circumstances. There appeared to be supply issues with multiple items including wine, butter, apple juice and the list goes on… it felt like belts were being tightened. Having just one host catering for 7 adults is a big ask and Dan coped admirably but the vip experience was sadly not as good as we have had previously possibly due to this pressure. Despite the above we had a great holiday and hope that vip can make the appropriate tweaks to make it a five star experience again.
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  • Thank you!!

    Louie Toye 18 Jan 2025

    Stayed Jan 2025
    Unbelievable trip. Great staff. Great food. Couldn’t fault it. Thank you
    Read more…
  • VIP Ski Holiday

    David Ezzard 18 Jan 2025

    Stayed Jan 2025
    Great chalet team with fantastic food
    Read more…
  • Excellent time!

    Tom Laliberte 18 Jan 2025

    Stayed Jan 2025
    Scarlett and the excellent team (Tilly, Eleanor and Josh) were extremely helpful, attentive and informative. The hotel was extremely clean and the food was excellent. Wish I had the same treatment at home.
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  • Excellent!

    Adam Mowbray 18 Jan 2025

    Stayed Jan 2025
    Issy and Anastasia gave us the best holiday we could have imagined! Excellent team work. Can really tell they enjoy working together and engaging with the guests. The food was second to none, literally cannot fault it. Whatever they are paid isn't enough. Thank you so much! Lots of love Adam.
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  • Chalet Ossetra

    Hollie Houlden 18 Jan 2025

    Stayed Jan 2025
    I had a gluten allergy that was extremely well catered for, I felt included in all of the meals and didn’t feel like I was an inconvenience. The only issue was supply of ingredients. Dan was lovely, approachable and catered to everything asked.
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  • Wonderful Stay in a brilliant place with an excellent host

    Alun Harcombe 18 Jan 2025

    Stayed Jan 2025
    We had a truly wonderful time staying in Chalet Bel Sol. Our chalet host Emma was friendly, really helpful and consistently made us great food. Emma went the extra mile to take into account our particular plans and that was so helpful. We loved Emma! Thoroughly enjoyed the skiing and the resort. First Class!
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