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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great service as expected from previous trips

    Roger Shapland 25 Jan 2025

    Stayed Jan 2025
    Matt and Mali were fantastic and made the holiday an amazing experience. Thanks Roger
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  • VIP v clubmed

    Jane Stirling 25 Jan 2025

    Stayed Jan 2025
    First VIP holiday as we have chosen ClubMed in the past. Best bits of VIP * staff selection. Great motivated staff with a real zeal for giving us a great holiday. Scores top marks * VIP concierge. What a great idea and it made a huge difference. Both Kitty and Gianna were super helpful and instantly replied on a WhatsApp. Anyone who has been to ClubMed will know that they have a very different attitude to queries! * great idea to pre order dinner the night before. Not only is it more efficient and reduces waste but it also allowed any allergies to be raised and food avoided without any problem to chef or us. Think VIP should take a bow. Thank you Jane and Gordon
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  • Can’t recommend enough

    Demi Warf 25 Jan 2025

    Stayed Jan 2025
    Had an excellent holiday, the staff couldn’t have been nicer, the food was fantastic - big shout out to Ash the chef but also the rest of the staff were so lovely & helpful, would 100% recommend
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  • Wonderful holiday! All the awkward bits of a skiing holiday sorted by SkiVIP.

    Mike Bradbury 25 Jan 2025

    Stayed Jan 2025
    Bear Lodge is the perfect ski-in-ski-out location - 50m from lifts that take you anywhere on the mountain. The in-house ski and boot fitting service saves the typical walk into a village to get kitted out and the lift-pass-booking service removes any queuing to get passes sorted before getting started. Fantastic facilities for young kids - crèche, pool/jacuzzi and cinema room all make it easy to keep the young ones entertained. But the stand out memorable experience is the personal, ‘can do’ attitude of all the staff - great crew. Our chalet hosts - Kate, Emily and Harry were all fantastic and by the end of the week were personal friends All in all a fantastic weeks skinning in 5-star luxury.
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  • Group family holiday

    Kim Davies 25 Jan 2025

    Stayed Jan 2025
    We have had a fantastic time. The chalet is superb and the staff have gone above and beyond. Thank you for making it such a great holiday.
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  • Super Holiday!

    L S 25 Jan 2025

    Stayed Jan 2025
    We had a wonderful holiday at Altitude Lodge! A fabulous location right on the slopes, a truly ski-in, ski-out place to stay. Superb food, great service by the chalet staff, a truly memorable holiday! Thanks to Adam, George, Nia, Kenzie, Izzy, Lockie and all the team in Les Gets.
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  • VG

    Matthew Andrew 25 Jan 2025

    Stayed Jan 2025
    5 star, all round! Any and all needs were met with a smile.
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  • Grizzly

    Cora Doherty 24 Jan 2025

    Stayed Jan 2025
    We had three different chalet hosts during the week which may have led to this not being our usual VIP experience. The chalet was lovely. There are learning areas with regard to attention to detail - eg, we thought wake up drinks were no longer an option, breakfast much later than we liked and options reduced, having to ask for shower gel, shampoo, loo paper, coffee and bath robes was different to our normal experience. A more comprehensive chalet intro and some more attention to detail would iron out any of these issues. Top tip also to warm dinner plates before serving. I am happy to give more detail. Snow was lovely and it was our second time at Bear Lodge.
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  • Perfect Holliday

    Rob van der Hagen 23 Jan 2025

    Stayed Jan 2025
    Never before we stayed in a chalet with a chalethost and now we are spoiled forever. Thank you Emma for your perfect service, your humor, your smile, making us feel home, making us feel on a Holliday and putting up with us . Anita, Lynn and Rob
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  • A wonderful week in every way !

    Alison R 23 Jan 2025

    Stayed Jan 2025
    We really enjoyed our week staying in Loft 3 . Paul looked after us marvelously from arrival to departure, with Dom stepping in admirably on his days off . Skiing conditions were fabulous across Tignes & Val d'Isere with bluebird days, amazing views and great coffee stops. Away from skiing we loved the après (Cocos for live music & Jules for vin chaud), Paul & Dom's scrumptious home made cakes and cookies , wandering the shops, relaxing in Aspen House Spa, delectable evening meals from our hosts and evenings with games by the fire.
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