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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Charlotte G 23 Oct 2013

    Stayed Dec 2012
    Yet again our holiday with VIP was fantastic. Chalet girls, food and accommodation were all great. The only reason I wouldn't stay at Dakota again is that its nice to have a bit of change and its quite nice to have any outdoor hot tub.
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  • Guest Review

    Catherine W 23 Oct 2013

    Stayed Dec 2012
    We have been on many ski holidays, some in catered chalets, and this was by far the best. The location of the chalet was perfect and the experience was both extremely comfortable and friendly. The VIP holiday reflects the high degree of thought and care that has gone into the details. Hot boots. No shortage of hot water. Space to put away stuff in the rooms. Good quality hand wash, comfy bed. Well stocked honesty bar. Excellent staff. Smooth transfers. Good food and wine. The resort manager went out of her way to be helpful, driving one of us to the medical centre and collecting his prescription etc. Chalet hosts were very competent as well as being sweet and friendly. This is not always the case with other companies when you go in the first week of the season! The holiday was judged to be overall best ever by both the parents and the mid twenties sons. The only possibly reason for not booking with you again is that I may not be able to afford to pay for the family again!
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  • Guest Review

    Francesca M 23 Oct 2013

    Stayed Dec 2012
    Super holiday, thank you x
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  • Guest Review

    William G 23 Oct 2013

    Stayed Dec 2012

    Accommodation not rated as excellent, only based on location, as the Morel lift was not working until the last day and also the hot tub was not functional. The first issue was outside of your control and second you have already addressed. Overall the staff, particularly Kate and Kirsty were the best I have had the pleasure of meeting in near on 40 chalet holidays. Thanks!

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  • Guest Review

    Shaun R 23 Oct 2013

    Stayed Dec 2012
    Accommodation not rated as excellent, only based on location, as the Morel lift was not working until the last day and also the hot tub was not functional. The first issue was outside of your control and second you have already addressed. Overall the staff, particularly Kate and Kirsty were the best I have had the pleasure of meeting in near on 40 chalet holidays. Thanks!
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  • Guest Review

    Jim B 23 Oct 2013

    Stayed Dec 2012
    Fantastic holiday: a really polished service. Your staff are all lovely too! Any minor comments are just too petty to detract from a fantastic week in Val (ok, the weather was shocking, but hardy VIP's fault!!). Thank you!
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  • Staff could not be faulted

    Katie W 23 Oct 2013

    Stayed Dec 2012

    The quality of duvets, breakfast cereal, DVDs, furnishing, WIFI and the chalet itself - all excellent. Definitely a notch up from other companies we have travelled with. As the extreme snowy conditions meant we had periods of lift closure, it was particularly appreciated to have such a comfortable and well appointed chalet. Staff could not be faulted. All helpful and very pleasant and competent.

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  • Guest Review

    Mark W 23 Oct 2013

    Stayed Apr 2012
    A great company with great staff who go the extra mile to make sure you have a great holiday.
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  • Restored faith

    Cherie M 23 Oct 2013

    Stayed Apr 2012
    2nd holiday with VIP this season, first one had a major hiccup, but VIP have restored my faith in them and would recommend to everyone, thanks again.
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  • Guest Review

    Kate S 23 Oct 2013

    Stayed Apr 2012
    We've already booked Chalet le Manoir for 2013!
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