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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Jacqueline R 23 Oct 2013

    Stayed Jan 2013
    Just the best service of any ski operator we have been with. Unfortunately we are normally a small group of four people who are not keen on sharing chalets with bigger groups so we may be limited in using your company on this basis only. However will certainly be recommending you to friends.
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  • Guest Review

    Jeremy E 23 Oct 2013

    Stayed Jan 2013
    Exceptional holiday - thank you
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  • Guest Review

    Lorraine D 23 Oct 2013

    Stayed Jan 2013

    A wonderful holiday all round - thank you to all your staff.

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  • Guest Review

    Patricia G 23 Oct 2013

    Stayed Jan 2013
    Please be aware, Ben is a wonderful chalet host, absolutely amazing. Great host, great cook, always puts the customer first, he's just fantastic! Also, Will is a great guide, so helpful, patient, pleasant. You've got brilliant front line staff, they're truly wonderful guys. Many thanks.
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  • Guest Review

    Anne J 23 Oct 2013

    Stayed Jan 2013
    We were made to feel very welcome , the friendliness of a chalet but in hotel surroundings. The strong point of the holiday was the staff especially Klaus and the drivers and ski hosts who were able to sort out endless queries. The best birthday ever!
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  • Guest Review

    Terry-Ann W 23 Oct 2013

    Stayed Feb 2013
    The chalet hosts were all very friendly but the chalet was too big. I would not stay here again due to the larger size of the chalet, small is better and is one of your qualities that we book for.
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  • Guest Review

    Lawrence B 23 Oct 2013

    Stayed Jan 2012

    It had been some time since I used VIP, excellent chalets and service very good but still some improvements in menu and how food is served would be good, less plating up of total meal (as all don't eat the same amount and veg/pots, nice to serve yourself) and some more rustic/french dishes would be good

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  • Guest Review

    Sarah S 23 Oct 2013

    Stayed Jan 2012

    I think the chalet girl Jess was lovely, but was clearly struggling with the scale of work and often our meals would be a little later than we would ideally like. I think she will get quicker as the season goes on but could have done with a little more practice before the season started.

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  • Surpassed expectations…

    Phillip J 23 Oct 2013

    Stayed Dec 2012
    We had a fabulous holiday. The accommodation surpassed expectations (I think photographs rarely do a property justice!). The chalet was warm and immaculately clean. Bed linen and towels looked brand new. The menu was delightful, varied and beautifully presented. The champagne and canapés on arrival certainly set the tone! We were absolutely delighted with all aspects of our holiday and would not hesitate to recommend your company to all.
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  • Guest Review

    Martin C 23 Oct 2013

    Stayed Dec 2012
    Ned and others in your team were particularly helpful when our youngest son had an accident and we would like to thank everyone who went to great lengths in this regard, as many of your staff did lots of things well beyond what we could have expected. So please pass on our thanks.
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