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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A lowly time

    Lawrence Bent 21 Dec 2013

    Stayed Dec 2013
    It was very pleasant and Victoria was an excellent host
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  • Feedback

    Angela Lane 21 Dec 2013

    Stayed Dec 2013
    Really liked wake up drinks, free beer as well as wine. Food was good and plentiful. Need better pillows and hair dryers which were provided when asked. Service great and all the staff very friendly and helpful.
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  • Another Amazing VIP holiday!!!

    Bridget Roger 21 Dec 2013

    Stayed Dec 2013
    Great chalet, wonderful chalet host, fab resort!! We all had a lovely relaxed week skiing. The attention to detail is great, ski's delivered to the chalet, hot tub and sauna, chalet host couldn't do more for us. Good food, although red meat quality often disappoints.....a common theme in past years too. Also good wine and plenty of it ! This is our 8th ski holiday with VIP and they rarely disappoint. Pui-yee has been our best host yet.... calm, knowledgeable and an excellent cook. Particularly impressive given she was alone during the week ! Great ski lessons for the kids. A small thing but pillows could be improved along with the mattresses.......never been a problem in the past so perhaps just an issue in Alpe dHuez. These are minor gripes though and we will certainly be skiing again with VIP.
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  • Guest Review

    Laura Andrews 21 Dec 2013

    Stayed Dec 2013

    Amazing hosts, chalet, food! Great holiday! All staff were very friendly and helpful. Chalet hosts were great fun to chat to. Loved the included wine AND beer! Beds were really comfy and it was easy to adjust the temperature of the chalet. Hot tub was an absolute dream! Thanks for a great holiday!

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  • The trip in December

    Alex Jackson 21 Dec 2013

    Stayed Dec 2013
    Overall I have enjoyed my stay with VIP chalet the service was always very welcoming and the chalet hosts were there for every need or problem. The food in the chalet I did enjoy, however I feel on some occasions that the quality of the food could have been better, I would give the food a low 7,for multiple occasions the cook was not at his best on the other hand the other services boosted the overall score for the chalet.
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  • Guest Review

    Steve Armstrong 21 Dec 2013

    Stayed Dec 2013
    Such a welcoming and enjoyable week for our holiday-we hope it was the same for our chalet hosts too! Excellent food followed by excellent hospitality, Kirsty and Ali will be at the top of their game by mid season, let alone their first week! Comfy warm chalet however as the chalet is newly built you would expect minor details such as multiple towel rails in shower rooms and surround sound speakers in the living area. All in all a brilliant holiday the week before Christmas!
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  • Thank you!

    Mike Crane 21 Dec 2013

    Stayed Dec 2013

    The first guests in a new Chalet - and how great it was. Special thanks and praise must go to Lorna and Emily, our hosts, who made sure that we all had everything we needed and that our stay really was superb. Although it was their first season, they seemed like seasoned professionals already. Nothing was too much trouble and they ensured a lovely , homely ambience at Chalet Bellacima. We've all enjoyed some very special cuisine, served perfectly and a wide range of menu did not disappoint. Bravo!

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  • Holiday in St Anton

    M M 21 Dec 2013

    Stayed Dec 2013
    Very nice accommodation although I would have picked different carpets and curtains! Gavin and Izzy did a great job - food and general care of great standard. The place was spotless and Gavin took great pride in the food. It was only the second week of operation so some things needed to be ironed out, e.g. We didn't have a Tv remote for the week and the DVD remote didn't work which was annoying. Also, would have been helpful if VIP told us that the 3 year old ski lessons were not based at Nasserein or provided travel of some sort to get to and from the lessons there. Apartment was very cosy and spacious - would happily return!
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  • An Excellent Holiday at Chalet Klosters

    Andrew Miller 21 Dec 2013

    Stayed Dec 2013
    We had a lovely time with VIP we were beautifully looked after by. Susie and Rosie, and Sian is a fantastic nanny. The food was very good and both Susie and Rosie very good at accommodating our requests. The driver were very good though some times over run with demand. A couple of things needed fixing in the Chalets which took some time. Waste paper baskets in the rooms next time please! Can't wait to get back at Easter.
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  • Gregory Webb Dec 2013

    Gregory Webb 21 Dec 2013

    Stayed Dec 2013

    Another great holiday with VIP. Food, accommodation and travel all good, but it is the attitude of the staff that makes VIP different in my opinion.

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