Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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15601 - 15610 of 15888
Had a lovely break. Chalet was good, location great, chalet hosts great, food fantastic. The hosts were very personable and fun and absolutely great with our children. Overall our impression was very good. However, A few details need improving - shuttle service from rond point just didn't seem to happen which was very disappointing, hosts ran out of milk on 2 occasions and toilet roll. The bedrooms were very hot and we had to sleep with windows open. Onlythe poor shuttle service was a big enough problem to make us think twice about using VIP again. We have 2 young children and carrying skis etc makes a reliable shuttle service important to us, and this means that I have said that VIP didn't deliver the service promised. My husband took this up with the resort manager Fay at the time.
Staff absolutely the best, all could not do enough for us. The chef Germaine cooked some out of this world food, Christmas dinner was the best we've ever had. Thank you so much.
What an incredible week, surrounded by good friends, family and amazing hosts. From the moment we arrived, the holiday was seamless, Imy and Katie were outstanding. Nothing was too much, including a sense of humour and a word of advice. Meals were amazing, ski hire was simple and accommodation was fantastic. Christmas carols were a hit and concierge were awesome. Loved it all! Thanks
Delicious food, gorgeous chalet, great hosts, fab service. Can't say much more than that! Ed and Lucie smashed an amazing Christmas dinner too! Thanks so much :)
A Christmas to remember. Ed and Lucie were fantastic chalet hosts - couldn't have wished for better. Nothing was too much trouble. Food was amazing! Carol service held at Aspen Lodge was great fun and really got us in the Christmas spirit. Also a special word of thanks for the drivers - great job guys! Many thanks to all. Happy New Year!!!
Uncomfortably hot chalet. Very commendable chalet staff serving great food. Breakfast options a bit limited but good and wholesome. Resort rep was practically invisible but this did not matter to me but thought you should know. Excellent access to slope versus distance to town. Christmas week spent in a chalet was a new and nice experience. Quite high precipitation levels meant only one really good skiing day. Personally I found val good but not as great as all the hype. Have been in much better resorts in France and Italy. Skiing options limited for the poorer skiers in the group. Perhaps I would have a different view if I staid in a different village in the valley. Pick up going home is stupidly early. For a premium rate chalet I would expect a better service. Not impressed!