Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

15611 - 15620 of 15888

View all

  • Guest Review

    Aliceson O'Beirne 28 Dec 2013

    Stayed Dec 2013

    We had an excellent stay in Verbier at chalet mount fort. The service we received from the VIP team was excellent. No request was ever too much trouble, the team were very helpful and couldn't do enough for us to make our stay an enjoyable and memorable experience. Fleur's cooking was fantastic, the homemade baking she made for our afternoon tea was delicious, Rob's knowledge of the ski area and terrain was very good, he is a very skilled guide, taking us on a variety of slopes and different terrain around verbier. Will, our resort manager answered all of our questions and ensured that our stay in verbier was hassle free. All in all an excellent team!

    Read more…
  • Best ski holiday

    Philippa Wheeler 28 Dec 2013

    Stayed Dec 2013
    An amazing week! Ed and Lucie were fabulous hosts. Will hopefully be back again. Would definitely recommend to anyone.
    Read more…
  • Guest Review

    Edward Culley 28 Dec 2013

    Stayed Dec 2013
    We have all been made to feel so welcome and looked after by Kirsty and Alisdair in the Hochlar chalet. The 7.30am cup of tea was a particular highlight, as well as the high standard of gourmet food that we all enjoyed throughout the week. Tim kept a careful eye on us and nothing was ever too much trouble. The accommodation was perfect. Our only compliant was that the towels were on the small side.
    Read more…
  • Xmas week in the mountains.

    Dale Walden 28 Dec 2013

    Stayed Dec 2013

    Overall very enjoyable week. Chalet is comfortable and well appointed. Our hosts were friendly and keen to please and did a great job on Xmas dinner and the evening meals. I did get the sense that being early in the season some things were still being perfected. E.g the driver pick up service wasn't well explained and seemed to have people waiting for quite a while. Also in the chalet we ran out of milk for afternoon tea and eggs for one breakfast before each was found at neighbouring chalets. Just a few areas where a bit more attention to detail would have made a good holiday outstanding. A bit more being offered than needing to be asked for. Suggestions: Provide a handful of restaurant recommendations with a synopsis for each. Piste maps given with ski passes. Make pick up service clearer and/or longer/more extensive. As a whole though a very enjoyable week. I couldn't fault the food quality, in fact the desserts were possibly over flamboyant for a chalet, I would have settled for crumble with custard. The hosts were clearly focused on getting the dishes spot on. Hot tub was awesome after a hard day's ski and everyone on VIP staff was friendly and chatty. I would do VIP again but might wait for mid-late season rather than the first few weeks of the season.

    Read more…
  • Nice apartment and wonderful Victoria

    Denizkurdu Gabriel Neslihan 28 Dec 2013

    Stayed Dec 2013
    We had a great week in Grand Choucas. The apartment's location is perfect. Grand Choucas is perfectly sized for 6 adults and 2 children. The apartment is nicely decorated. Concerning VIPSki services: - Victoria is really a perfect host. She is nice, calm, discrete, incredibly talented; - the food's quality (nothing to have with Victoria who cooks perfectly) is quite low. Mostly low price food (poor cheese choice from the supermarket's cheaper cheeses, same for bacon, the smoked salmon, the butter...). - The wine is ok but could be better for same price bottles - the chalet manager's first night visit: as cold as the weather outside and as quick as a thunder. We did not see her the rest of the week except when we have complained about the concierge - the concierge : not able to manage a reservation of a restaurant for one night.
    Read more…
  • Fantastic

    Sam Bell 28 Dec 2013

    Stayed Dec 2013
    Excellent service, chauffeur system was great and food from Lucy and Ed was lovely, thank you both and all the rest of the team!! X
    Read more…
  • Fabulous Stay

    Karin Tearle 28 Dec 2013

    Stayed Dec 2013
    A fantastic experience in Oak Suite. Hannah is an excellent host with a great sense of humour. She is friendly, chatty and feeds us too much food! Nothing was too much and the whole experience contributed to an excellent break!
    Read more…
  • Guest Review

    Kate Howard 28 Dec 2013

    Stayed Dec 2013

    totally brilliant. Poi-Yuit is the most brilliant and confident cook. She coped with 2 birthdays and 4 children. And she was by herself for the whole time. How she did all the cooking and changed towels and cleaned the chalet is incredible. We have had a brilliant holiday which was a celebration of my husbands 70th birthday. The grand children didn't even mind going to ski school! Fabulous !!

    Read more…
  • Denizkurdu

    Hasan Denizkurdu 28 Dec 2013

    Stayed Dec 2013
    Chalet is very comfortable,large in the citycenter without noice.As all family we are happy staying here.Victoria who is in charge of chalet was magnificint especially diners was marvelious and she was so helpfull like as a part of our family special thanks to her.
    Read more…
  • The most wonderful Christmas

    Josie Dalli 28 Dec 2013

    Stayed Dec 2013

    We have had the most fabulous week largely due to our great service from VIP from bringing the skis up from the hire shop, through wonderful food, great Christmas dinner, legendary birthday cakes and a helpful and efficient chalet host. Pui-yee has been wonderful and is superb at her job, she listens and delivers great food and service. The chalet was spotless through out and we really really don't want to go home! Thank you VIP. We'll be back! Josie

    Read more…

Newsletter sign up

Chat on WhatsApp