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Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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14591 - 14600 of 15888
Perfect chalet for family of 2 adults and 2 small children. Annabel was a great chalet host, very accommodating, helpful and lovely with the children. The chalet is in an excellent location and we were not affected by noise from the bigger chalet next door or the road outside. Food was good, would probably have liked some lighter options and smaller portions. We have to say the Ally, the nanny brought in from Val D'isere for the week to look after the children was superb. We have never felt so comfortable leaving the children with someone we don't know. Ally was fun, kind, calm and sensible. The children loved her and she made our holiday totally stress free just knowing that the children were well cared for. Ally is a true Mary Poppins, fabulous and far surpasses any other holiday nanny we have come across. 10/10, 100%, 5 star for Ally! Only wish we could have brought her home!
We have all just enjoyed a fabulous week at Montana Lodge in Morzine mainly thanks to Katy and Lee who provided really superb service throughout the week. The food and drink on the platinum service were excellent, but the attitude of Katy and Lee deserves special mention. Nothing was ever too much trouble even when disturbing them in the middle of complicated cooking dishes and busy times, they always came up trumps whether it was for crushed ice or something for the baby. The Chalet was perfect for a family, but admit I would not wanted to have shared it with strangers as the sitting area was all very condensed and it would have been hard to get away from anybody except in the bedroom. Obviously you can do nothing about noise, but we did find sleeping quite difficult even with earplugs with regard to noise in the street. One other comment only to help you is that I think the pillows could be slightly better quality, this might help the sleep factor too! Otherwise I can honestly say in 60 years it is certainly the best chalet holiday and service, from all your staff, that we have ever had. Many thanks to you all.
Second time in 3 years back to club Alaska lodge in Morzine. The team running the place were great (Tom, Pia and Hannah) - great food, very attentive and place spotless as first time. Lodge is for 14 - which we like. 8 in our party and lively chat every night at dinner. The rooms are small - which does not bother us as the dinning room, lovely lounge and rest of the place more than makes up for that. Dead easy stroll to lifts - literally choice of restaurants/bars/coffee shops etc within 50 yards. To top it all - the best weeks weather on good snow we have had in best part of 20 years skiing. Highly recommended! Thanks again. See you soon. Warren Angela Dave Sue Tom Liam Natalie Adam.
Lovely chalet. Hosts Suz and Rosie worked hard to ensure we enjoyed our week. Food/wine really good and the atmosphere in the chalet was relaxed and fun. The pick-up service was excellent......easy to organise and never had to wait longer than 10 mins from when we phoned. Our drivers were efficient, helpful and very friendly. Well done to all concerned who made our holiday special, particular thanks to whoever sorted out our fabulous weather and snow conditions !!! Would stay in Klosters again and would certainly recommend it. Only one downside - flight times from M/c.
We have just spent a marvellous week skiing in gloriously sunny weather. VIP staff were there to help and made everything run perfectly smoothly from first to last. We would like to thank Seb and his team at Aspen lodge and in particular, Mimi in Larch suite, who could not have given us a better holiday. She cooked for us beautifully and epitomised service with a smile. Make a late booking if you get the chance, you won't be disappointed.
Excellent chalet with great facilities and all the staff looked after us very well. the standard of the food was consistently high and would definitely recommend the bellevarde lodge.
Everything was spot on:- Booking Welcome at Gatwick & Grenoble Chalet Skiing & weather + most importantly Tamara & Jon were brilliant hosts in every way. Is skied with Ski VIP last year also; so good service is the normal, not a 1 off. Highly recommended.