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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Thank you for a lovely holiday

    Samuel Woods 12 Apr 2014

    Stayed Apr 2014

    The chalet is in a perfect location for easy access to the town, the Morzine lifts, and buses to the other resorts. Our hosts, Rupert, David and Ben were excellent, always willing to cater to our needs and answer any questions we may have had. The food they prepared for us was excellent, far exceeding our expectations. The chalet itself is very modern and furnished well. Our en suite room was cleaned daily and we had complimentary towels, dressing gowns and slippers to hand. Outside there is a hot tub which we enjoyed one evening, perfect for soothing away the bruises from the slopes! We have had a fantastic holiday. We've previously shied away from chalet holidays but would definitely choose a catered chalet over a hotel in future. Furthermore, we would definitely travel and stay with VIP again. Thank you for everything!

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  • Experience

    Wendy Hald 12 Apr 2014

    Stayed Apr 2014

    We are a party of 6 -two families of 3 and found our whole experience with the chalet and your staff to be a total pleasure. The chalet was charming clean comfortable and in a beautiful part of Zermatt with easy access to the ski bus and lifts The chalet host -Ellie was lovely helpful and cooked super meals each evening. Will and Kat were so helpful with making arrangements and great ski hosting for our our boys with Will. We would definitely recommend your company and return to this chalet in the future - perfect

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  • Guest Review

    N C 12 Apr 2014

    Stayed Apr 2014
    The chalet was very nice and all of the meals excellent. The hosts were all very friendly and made the holiday fantastic. Thank you
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  • Ski trip to Val

    Georgina Hoffman 12 Apr 2014

    Stayed Apr 2014
    Positives: Great first class chalet. We have booked it already for next year. Spacious, comfortable and warm. Even pillow and mattresses good which are important as foam are cr@p. Great chalet host, Vicky was attentive, helpful, considerate, nothing too much trouble and a good cook. The lift to and from Savonnette transformed the holiday as struggling with all the kit and two young children is otherwise a complete nightmare. Thank you for agreeing to do this. Drivers courteous and helpful. Weather terrific, thanks for laying that on. Negatives: Grenoble ok but no luggage trolleys, makes four ski bags plus young children and hand luggage a trial to get to the bus. Porters or something would be a help as otherwise young families face an ordeal. Or change airport. Or buy and sponsor vip advertised trolleys. Then there was the bus to finish one off. We requested reservation of front of bus due to kids often feeling sick. It was confirmed but never materialised. The bus was built for pint sized midgets, anyone over 6foot has their knees in the gangway. Super uncomfortable and let's the rest of the resort experience down, especially as this is the first and last touch for the client.
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  • Holiday in Val

    Charlie Hoffman 12 Apr 2014

    Stayed Apr 2014
    Positives: Great first class chalet. We have booked it already for next year. Spacious, comfortable and warm. Even pillow and mattresses good which are important as foam are cr@p. Great chalet host, Vicky was attentive, helpful, considerate, nothing too much trouble and a good cook. The lift to and from Savonnette transformed the holiday as struggling with all the kit and two young children is otherwise a complete nightmare. Thank you for agreeing to do this. Drivers courteous and helpful. Weather terrific, thanks for laying that on. Negatives: Grenoble ok but no luggage trolleys, makes four ski bags plus young children and hand luggage a trial to get to the bus. Porters or something would be a help as otherwise young families face an ordeal. Or change airport. Or buy and sponsor vip advertised trolleys. Then there was the bus to finish one off. We requested reservation of front of bus due to kids often feeling sick. It was confirmed but never materialised. The bus was built for pint sized midgets, anyone over 6foot has their knees in the gangway. Super uncomfortable and let's the rest of the resort experience down, especially as this is the first and last touch for the client.
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  • Well done

    Philip Whitehead 12 Apr 2014

    Stayed Apr 2014
    Great hotel, service
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  • Muscat

    Maya Diklich 12 Apr 2014

    Stayed Apr 2014

    Great resort, fantastic chalet. Chris and Kate were great hosts!

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  • Guest Review

    A brother From-France 12 Apr 2014

    Stayed Apr 2014
    Be focus on the essential ; pleasure of living
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  • Amazing Holiday !

    Megan Bowles 12 Apr 2014

    Stayed Mar 2014

    Should have posted this review a few weeks ago! We had an amazing time in Club Bellevarde our third time in this chalet and fourth with VIP. The chalet staff Harriet, Hannah, Russ and Jamie looked after us so well not forgetting Fin and Louis for the fab food. Our room was always cleaned to a high standard as were all the communal areas. The "wake up drink" was a perfect way to start the day. Nothing was ever too much trouble for the staff they were always so helpful doing everything with a smile. Hannah was especially good at topping up our glasses. Thank you guys for helping to make our holiday so special.

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  • Amazing Holiday !

    Megan Bowles 12 Apr 2014

    Stayed Mar 2014

    Should have posted this review a few weeks ago! We had an amazing time in Club Bellevarde again, our third time in this chalet and fourth with VIP. The chalet staff Hannah, Harriet, Russ and Jamie looked after us so well, not forgetting of course Fin and Lewis in the kitchen, great food guys. The "Wake up drinks" started our day perfectly, our room was always cleaned to high standard and all the communal areas always felt clean and tidy as well. The attentiveness of the staff was second to none, nothing ever being too much, always cheerful and helpful and Hannah especially was always topping up our glasses! They all helped to make our holiday extra special .Thank you guys!

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