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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great fun

    Sean Luckett 17 Jan 2015

    Stayed Jan 2015

    Good food, great laugh, Hugo and Mo helped make the stay very enjoyable and nothing was too much trouble. Had a top time and will book again.

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  • Best chalet and hosts ever!!

    Tom Wilkinson 17 Jan 2015

    Stayed Jan 2015
    Beautiful chalet with an incredibly homely feel and was equipped with everything any skiing group could ask for. If the chalet itself was great the hosts, Adam and Jo, were amazing. They could not have done any more for us and went far beyond what would usually be expected. They cooked us yummy food every morning and night and managed to get hold of anything we asked for. They even took us all out on a seasonaire night and made us feel like one of their own. Overall the holiday was perfect and Adam and Jo were a massive highlight. We will miss them and hopefully see them again next year.
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  • What a great week

    David Gristwood 17 Jan 2015

    Stayed Jan 2015

    What an amazing week. Great chalet, great setting, great service, but best of all Jack and Charlie, who have really made the week. This dynamic duo are up early to make breakfast and ready with tea and cake when we get in and then to top it off fantastic meals each evening. Brilliant.

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  • Timmy-tastic time in Val

    Chris Milan 17 Jan 2015

    Stayed Jan 2015
    Overall a great time had by us all, largely due to our fantastic host Timmy who looked after us admirably. His cooking is really lovely and his use of garlic legendary! The chalet itself is quite spacious and the bedrooms well appointed and comfortable. My only criticisms that it is too hot and sometimes noisy from the neighbours subwoofer. Downstairs the boot room is much too small for the number of guests and the concierge staff are very pleasant but often preoccupied with looking after the guests who monopolised the hot tubs- I hope they tipped well! We didn't use the lounge downstairs for long as there was often an overbearing and self obsessed man holding court with his poor entourage. This can be a problem with shared chalets. Nonetheless, Val d'isere has loads of pluses and the VIP staff do make you feel very welcome. Like Arnie, "I'll be back"!
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  • Fab time - wish the snow came sooner

    Kennedy McMeikan 17 Jan 2015

    Stayed Jan 2015
    We had a fantastic time. Loved the location which was great for the slopes and the nightlife. Jenny, our seasonaire was a great cook and very pleasant natured. She was extremely helpful with après ski recommendations and resort info. Her cooking was great and we loved the food and wine although we have all eaten way too much. Cakes in the afternoon were absolutely delicious and finding out there was a cup of team every morning brought to the room before breakfast was a dream - we are going to struggle without this from Monday onwards when we are back in the UK. Some of the cushions need replacing on the sofa as they are falling apart. The beds in room 3 are pretty uncomfortable but the others seemed very comfortable according to our other guests. We had very noisy neighbours on 3-4 evenings quite late into the evening and into the small hours which was very frustrating. We loved the living and dining room area - perfect for 3 couples.
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  • Best ever skiing holiday

    Anthony Mckay 17 Jan 2015

    Stayed Jan 2015
    Although I have been skiing many times before, it was always on a hotel and so it was with some trepidation that I embarked on my first chalet skiing holiday. Eveyrthing VIP has done from the moment of meeting us at the airport has been not only faultless but exceeded my expectations by far and in fact gone any beyond. The chalet itself was lovely - cosy, well equipped, spotless. However special praise has to go to our two chalet guys Charlie and Jack who really made the holiday for us. Their fabulous cooking easily equals the very best restaurants I have been to. On top of that they were highly attentive, accommodating and a pleasure to be with. Nothing was too much trouble for them. Coming home in the afternoon to their wonderful home-made baking was a delight. Then to be served drinks in the jacuzzi prior to our gourmet dinner really told us we were in for a fab week. Their help with ski information, gudiing, lessons etc was wonderful and far better than we would have had in any hotel. But more about the food - not only was every meal a gustatory experience of delight, the presentation was exquisite. How two lads of their age were able to do this night after night is beyond me. On top of that they were so polite, friendly and professional it was hard to believe they were so young. They are a real asset to the company and made the holiday are a truly memorable experience in the most positive sense. On talking to them about VIP it became clear that this is a company that takes customer service very seriously. Every detail had been thought of, down to gowns and slippers for the jacuzzi. It's great to see such a level of professionalism and customer service on holiday, and all executive in an apparent effortless manner. I cannot recommend VIP highly enough and if you are lucky enough to have Charlie and Jack looking after you then you are in for a real treat.
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  • Guest Review

    Toni Jenkins 17 Jan 2015

    Stayed Jan 2015
    This is our second holiday here with VIP ski, two years ago we had such a great holiday that we wanted to come back and bring friends to experience the VIP difference. The week got off to a shaky start, with a chalet host who was clearly unwell and unhappy to be there. We felt a bit guilty that she had to cater for us, which made us feel uncomfortable (to my dismay and embarrassment!!) Three nights in we were given new chalet hosts, and things picked up from there, although the handover was confused and our new hosts had not been informed of our dietary requirements or the time we had requested our meals. Our new hosts, Paddy and Alisha, were fabulous, we couldn't fault them. Their bubbly personalities and fabulous cooking and attentiveness made the rest of our stay all that we had hoped for. We had the Juniper penthouse suite which was perfect for our group of 8. We enjoyed the hot tub, the free drinks and coffee downstairs, and the selection of DVD's which we made regular use of. Overall, we've had a wonderful week, thoroughly enjoyed our stay and the wonderful care we received from Paddy and Alisha.
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  • Excellent holiday thanks to Hugo and Mo

    Terry Marris 17 Jan 2015

    Stayed Jan 2015

    Great food , great attentive chalet staff and good company

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  • Great holiday- fantastic staff and luxury experience

    Fran Hall 17 Jan 2015

    Stayed Jan 2015
    Very high end chalet experience, made so by friendly and efficient staff who attended to all our needs. Fantastic time- will definitely recommend VIP
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  • Great holiday, chalet and service

    Steve Mann 17 Jan 2015

    Stayed Jan 2015
    We had a fantastic time here. The food was great and the staff were fantastic and full of charisma which made it a very homely environment. Would come again for sure.
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