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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Happy Holidays!

    Tess McGill 26 Feb 2015

    Stayed Feb 2015
    We really enjoyed our stay with VIPSKI at La Ferme. Chris and Gabe were very friendly and fun. Their food was excellent and we had a great time helping them make pizza! It is definitely a chalet to recommend.
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  • Great experience

    A Cronly 26 Feb 2015

    Stayed Feb 2015
    We came to Zermatt last year with Scott Dunn and really enjoyed it but when we came this year with VIP we liked it more. The chalet was lovely and roomy and the people were so friendly! They helped us and the food was excellent. I would definitely recommend it and I hope we can come back next year.
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  • A lovely relaxing break away

    sarah Le Sueur 26 Feb 2015

    Stayed Feb 2015
    We found everything to be of a good standard, food and wine very good. Great location and service. Only negatives, the sitting room was always cold but this I am sure is due to the access of the boot room and the front door being left open and the fire never let out a great deal of heat in order to heat the large room. Tip: Water glasses in the bathroom would be a good idea. We enjoyed the hot tubs very much, but there was no where to hang your robes! A row of wooden coat hooks or even a hat stand would be very useful!! Being picky! but cotton/egyptian cotton sheets would be so much better on the double beds, the cheaper version with mixed polyester, not ideal in such hot bedrooms and especially for the price being paid!!! I appreciate it is not VIP's fault but it was very frustrating that my ski boots went astray until the Thursday evening!!!! Amanda did all she could to locate them, but nonetheless, frustrating, as I had to hire boots, helmet and a helmet for my daughter! Not to mention all my toiletries were in there!! Whilst Amanda and Matt were a great team, the rest of the staff were very quiet and cool, not the sort of staff we are used to on a Chalet holiday, Kate in particular was extremely off hand, maybe because she was leaving and so had lost her dedication, however it was very much noticed!! All in all a lovely holiday!! Just a few gripes that could easily be rectified.
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  • The perfect family ski holiday

    Paul Smith 25 Feb 2015

    Stayed Feb 2015

    The suite Beautifully appointed, central but with great insulation making a stunning in-town apartment as sedate as a roural retreat. The Host Cherie was not only the perfect host but a facing ting person to spend time with. Her relationship with our five year old daughter became fun and supportive from the first encounter. Cherie also was afoot of knowledge about the resort; the meals cooked were also first class.

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  • Quality

    Alex Gibbons 25 Feb 2015

    Stayed Feb 2015
    It's our third time at Altitude Lodge. Just love this place for the food, service and ski in ski out. The resort itself has everything a family could ask for.
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  • Excellent all round

    Mike Goddard 25 Feb 2015

    Stayed Feb 2015

    This was my 6th experience of a catered Chalet ( apartment) and this one was definitely up there with the best. Apartment Kenai is well positioned just 2/3 minutes ( 200 yds) from the Super Morzine Lift into Avoriaz and exactly the same distance from the Le Petit Train which delivers you at the steps of the Pleney lift which delivers you into the Morzine/Les Gets ski area. The Kenai is in the main area of the town and convenient for everything ( shops , bars , restaurants etc) . Our group of six ( 4 adults +2 children) felt very at home and comfortable in this brand new apartment where our exceptional host Rory took really good care of us. Rory produced excellent breakfasts , afternoon cakes and 3 course dinners for us in a really friendly manner. We would recommend the Doorstep Ski Service , which took all the hassle of the trip to the ski hire shop. Excellent We found the skiing in the Portes du Soleil areas excellent for our family ski trip with miles of good runs and lots of excellent mountain restaurants. Overall Ski VIP and the Kenai + Rory our host delivered what was for us an excellent ski holiday.

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  • very relaxing

    Duncan Yellen 24 Feb 2015

    Stayed Feb 2015
    Lovely spacious chalet, friendly hosts and great guests to share with. Blue skies and sunshine - just needed a few snow flakes!
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  • Murray's at it again...

    Laura Conduit 24 Feb 2015

    Stayed Feb 2015
    Mr 'fix it' Murray is my hero. What a star! 5* service.
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  • Cat & El - the best resort reps

    Nick Taylor 24 Feb 2015

    Stayed Feb 2015
    Not only did they find a lost bag from the airport. They managed to get us in for free into le folly Duce vip - normally 150 euros per person. There were a load of swedish women too - bonus. Go VIP
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  • Guest Review

    Cassandra Cox 23 Feb 2015

    Stayed Feb 2015
    The little apartment was great for a family of four. Our host Bella was very good. However we found the resort manager Tom disorganised, unhelpful and unable to deliver .. We had missing restuarant bookings, late delivered wine and our coach trip home was a slight disaster ... I found him putting the issue on to Jake to solve when really he should have been on the fore foot. Jake was very good and really saved the day. I do think a resort manager in France should speak French and have a good knowledge of the surrounding area.
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