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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great time.

    Jon Frank 30 Mar 2015

    Stayed Mar 2015
    Great staff, wonderful chalet, tastey food, we all loved it. The little touches make all the difference and they were in abundance. I would definitely travel with VIP again. If I were to be critical I would say the rooms are to small, beds too uncomfortable and the WIFI hit and miss. The rental shop they use are next to useless so sort your own stuff out online prior to travelling.
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  • Great week!

    Carol Craig 30 Mar 2015

    Stayed Mar 2015
    Got back yesterday from a great week in Verbier. Our chalet host, Jack had only started a week before as the previous host had unfortunately been injured. Considering he'd been thrown in at the deep end he did really well. It's a great learning curve! By the end of the week our poached eggs were probBly the best in resort!! Our food was excellent and both Andrew and Ollie were great at popping in to give him a helping hand now and then in the evenings. With 5 guys and 1 girl he took the friendly banter/verbal abuse really well! We had a little hiccup with 2 of the guys not really wanting to sleep in such close quarters as an 'Austrian twin' provides and between them, Andrew and Ollie sorted it so that one of the guys had lovely fresh extra bedding and was more than happy to bed down on one of the sofas - in his words, really comfy and roomy. Great service recovery! (We now all know what an 'Austrian twin' entails). The journey to and from the airport was really comfy and efficient on a brand new coach equipped with an on board loo. Andrew provided us all with a bottle of water, fruit and chocolate for the journey. We were met by all the reps on arrival in Verbier who between them carried most of our bags to the chalet. We were given passes for the ski locker at the medran lift (just a 5 min walk away) which made life so easy at the start and end of the day. Andrew had sorted our ski passes and brought them to the chalet in plenty of time for our first day's skiing. Jack did a great job of keeping the chalet spotless and it was great to have fresh towels mid week. Champagne on our first and last evenings along with lashings of wine with dinner every evening was very welcome indeed! I don't eat meat but I'm not a veggie as I eat fish and this was the first holiday that I was actually offered a fish alternative for all my meals rather than just being given the veggie option. Really impressive! The beds were really comfortable, the rooms were quite roomy for a ski chalet (usually quite cramped) and the bathrooms had lots of storage space with powerful showers and a rather enjoyable jacuzzi bath! All in all a great week and I would certainly recommend VIP Ski. Well done and thanks to Jack, Andrew and Ollie.
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  • Guest Review

    Rebecca Hogan 30 Mar 2015

    Stayed Mar 2015
    Thank you and VIP ski for such a wonderful week. Robyn was absolutely wonderful, a true credit to VIP Ski. She was kind, caring, attentive and very patient with my little girl. Both myself and my husband were so impressed with the care that Francesca received whist in Val D’Isere. The activities that the kiddies were doing were superb. The farm, soft play, milkshake café…. Absolutely superb and such a change from the norm. Thank you so much, Robyn enabled myself and my husband to have a lovely week away skiing with our little girl. We will not hesitate to recommend VIP Ski in future to family, friends and colleagues.
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  • Chalet Mont Fort, Verbier

    Jenny Stutley 30 Mar 2015

    Stayed Mar 2015

    This was my 3rd consecutive VIP holiday, and was excellent as before. The staff provided great service and cuisine, and the chalet was well located and comfortable. Ollie's ski guiding was most enjoyable, and also responsible; I was looked after wonderfully when I had a minor accident on the slopes. Thank you very much to the team! 

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  • Amazing holiday

    Rosanna S 30 Mar 2015

    Stayed Mar 2015
    Just returned from a brilliant week in the Annecy apartment. Have been to several resorts with various companies and I can honestly say that was the best skiing holiday I have ever been on. Darren and Lucy were the perfect team, we couldn't have asked for more organised, lovely people and the food was absolutely outstanding. The apartment was fantastic, great view and exceptionally comfortable beds. Very sad to be back and can't recommend Darren, Lucy and the VIP team more highly - they really made the holiday.
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  • VIP even organise the snow

    Will B 30 Mar 2015

    Stayed Mar 2015
    Woke up to 20cm of snow and a great breafast. Much excitement
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  • Fantastic VIP welcome

    Will B 29 Mar 2015

    Stayed Mar 2015
    Kristen and Sophie gave the normal fantastic VIP welcome ably assisted by Darren in the kitchen and Dan en route. Food looks delicious ...more to follow....keep logged in!
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  • Family Holiday

    Liz Stedall 29 Mar 2015

    Stayed Mar 2015
    We came with our daughter, son-in-law and grand-daughter who is 4. The Hotel Montjola is very comfortable. The food is excellent and the staff are both efficient and friendly. The nanny, Heather, made the holiday for all of us. Daisy adored her and we all enjoyed her company and unfailing enthusiasm. In retrospect it was perhaps a mistake for us to keep our booking when we learnt that the Telegraph ski week with Graham Bell was going to also be in the Chalet. This meant that there were fewer children for Daisy. We had thought that we might ski with the Telegraph group but the groups were, naturally, set to leave at times which did not fit in with ski school. They were also large groups and we were happy skiing as a foursome. St Anton lived up to expectation and 3 of us had one of the best mornings off piste with a guide that we can remember.
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  • VIP Ski - Daily Telegraph Ski & Snowboard Magazine Trip

    Neil Dixon 29 Mar 2015

    Stayed Mar 2015

    What a fantastic experience! My first trip with VIP Ski and I have to say I was impressed! Totally well organised from the transfers to the hotel management. Beautiful food and the staff worked tirelessly to ensure that you were totally satisfied with the service. Hotel was lovely and the resort is excellent! Coupled with the experience of skiing with Graham Bell it was an experience not to be forgotten! The other guests were a great bunch of people and we quickly became a gang of friends and drinking partners! Ha As it was my birthday while I was there they even got me a birthday cake! Fabulous!!! Looking forward to next years trip!

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  • Great Fun Ski Week

    Jo R 29 Mar 2015

    Stayed Mar 2015
    Great service and staff, good food and met some lovely people. Very handy minibus service particularly as one of our party wasn't skiing so could get around the resort easily. It was a shame that the spa wasn't open in the day though for the non-skier. Also the hot tub could only hold 3-4 people, a bit small for the hotel. The location meant that it was a trek into town after dinner and the bar is in reception so not the best place to hang out. It would also be better if the bar was open later, they stopped serving at 12. This was my first experience of VIP and was much better than previous chalet hotels that I've stayed in but I wouldn't say as fabulous as some of the smaller VIP chalets. Would stay again!
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