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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Oak Aspen Lodge Review

    Jon M 11 Apr 2015

    Stayed Apr 2015
    Excellent. Tom our chalet host did a great job in every respect. Holiday helped by lots of snow and great weather. Chalet as comfortable as ever.
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  • Excellent service

    Karin Clark 11 Apr 2015

    Stayed Apr 2015

    Thank you for a wonderful holiday - great chalet location, good chalet layout for our group of 23. The staff were always on hand to help, provide top notch service and nothing was too much trouble - thank you Kieran and Gina for our daily hot tub drinks!

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  • Review

    Martha Luff 11 Apr 2015

    Stayed Apr 2015
    We have had a wonderful holiday. The staff could not have been nicer, Matt, Kyran, Gina, Barry and Chris, what a great team. The food was excellent and we were so well looked after.
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  • Guest Review

    Jo Hunter 11 Apr 2015

    Stayed Apr 2015
    Lovely chalet, food, location, service. The only thing that would improve holiday for us is to have a larger bed for my husband and I as we are used to king size and found the bed too small. Plus the mattress felt a little springy in places and a topper would make it more comfortable. Everything else was perfect and well thought out - from the black out curtains to the accommodating host, Tamsin, who made a huge effort to ensure our holiday was memorable. We have had a great time!
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  • Fantastic all round

    Bronya Elderkin 11 Apr 2015

    Stayed Apr 2015
    Great staff - really top quality - particularly liked the refills of champagne in the hot tub! Everyone was very helpful, quickly dealt with any queries we had. Food was fantastic (well done Chris and Barry!). Would definitely like to come here again.
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  • Relaxing and cosy chalet

    Charlotte Lambkin 11 Apr 2015

    Stayed Apr 2015
    George put us in holiday mode from the start. Organised, helpful but not invasive, cheerful but discrete and a fabulous cook, we ended the week admiring her cooking but needing to go on a diet. The chalet was nice, but noisy downstairs and bathrooms small. Would have loved larger terraces but probably should have chosen Davos for those. Hot tub a huge hit with us all. Nice area to be in and the driver service worked well. Concierge service varied but Kelly was a star.
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  • Haus Hochkar Easter hol

    Jon and Tamsin 11 Apr 2015

    Stayed Apr 2015
    Booked last minute for family with three young children when we saw it was dumping with snow and could not be happier to have had some exceptional spring skiing, made all the better for the VIP service. Extremely smooth logistics, lift passes arranged on the spacious coach transfer with resort manager Will, who also came to the chalet to sort ski school for the kids starting the next day. Joe and Neil were looking after us in the chalet, who were very friendly and provided great food and service whilst striking a careful balance of being on hand but not intrusive so you could just relax and enjoy. More cakes baked than we could eat, separate menus for us and the kids (with good-humoured flexibility to change items last minute for particular fussiness), and good solid cooked breakfasts. The chalet is about 200m walk to the bubble car and the ski school meeting point, so very well located in that sense - says a lot that we didn't have to use the free VIP car service once... In all an excellent chalet run by a top team.
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  • Thanks for going the extra mile

    Mel Baroukh 11 Apr 2015

    Stayed Apr 2015
    We loved the people who work for VIP - they have been so personable and have really gone to great efforts to make sure we have had a really wonderful holiday, a very personal touch in all regards - from nannies to chalet hosts to chef cooking, no-one could have worked harder to make it a wonderful first experience for some of some of us skiing and all of us with VIP. From helping us with ski's to keeping the children entertained with magic - we genuinely couldn't have asked for more. Thank you all!
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  • An amazing family holiday for all ages and all levels of ski experience

    Natalie Chudzynski 11 Apr 2015

    Stayed Apr 2015
    What a wonderful week. We are two families comprising of two very experienced skiers, two beginner adults and three first time young children (3,4 and 5 years old). The accomodation could not be better located for the slopes and for alpine ambiance, one could not ask for more. On to Meg, our darling hostess, she was warm and welcoming, lovely with the children and a great chef. Superb!!!!! Our nanny, Tash was fun-loving and flexible, which suited us perfectly as we made different arrangements for skiing and exploring each day. One of the children turned four during our week and we were incredibly touched with the efforts made to make her day special (including a little party at the chalet, hand made cards and a beautiful cake). Thank you so much Tash and Meg for these extras, they made a little lady very very happy indeed. Finally, mention must be made of the seamless arrangements for ski hire and lessons for the beginner adults and the little ones. The Oxygene team were friendly, helpful and our amazing adult instructor, Thomas turned a hardened old anti-skier into a complete convert. Thank you thank you thank you. VIP ski, you surpassed our expectations. We have already paid the deposit for next Easter!!!
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  • Fantastic holiday

    Ellie Smith 11 Apr 2015

    Stayed Apr 2015

    Overall a fantastic holiday. Thank you to our lovely host who was a very good cook. The chalet was very nice and spaciousious and the balcony and hot tubs overlooked the mountains. Excellent service of taking the skis up to the slopes for us and only a few minutes walk for us! I will recommend vip to everyone I know.

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