Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Wonderful chalet. Beautifully presented. Laura, our chalet hostess, was fantastic. Great chef and looked after wonderfully
Nothing was too hard or difficult for the staff and the accommodation is great. Highly recommended
Chalet was spotless. Laura, the host, was a delight. Nothing was too much trouble for her, and she took great pride in all she did. And the food - well, we were spoiled rotten!
The whole experience with VIP Chalets couldn’t have been better. The booking process was easy and efficient and the support and contact from the local rep (Rob) was great, to have such a friendly and knowledgeable guy in the resort was amazing. Then of course there is the chalet – 100% as described, right in the center of town and no more than a few minuets walk to a great choice of bars and restaurants – overall very highly recommended.
Great location, directly on walking / mountain bike trails and really comfortable accommodation, made even better by superb staff. Add in excellent food at every meal and the good weather we were fortunate to have and this is hard to beat for a summer mountain holiday.
It was with a degree of trepidation that I booked our holiday as it was going to be the first time skiing for our 3 year old daughter. Altitude Lodge is a stunning chalet and we had a great room with a bunk bed for the little one and a hot tub on the balcony that made evening relaxation special. The food was really good and the VIP team (especially Olivia and Chloe) was fantastic with all the guests, including our daughter. It was ski-in and ski-out located very conveniently for the nursery slope.
If you want to both the children and your wife to say that they thought it was a dream holiday then this is it!!! The staff were stupendous. Our nanny Polly, who the kids adore. You were fantastic with the kids, they asked the other day if you could come and spend the summer with us ! The chalet host sally, always had a smile on her face, even when she was cooking food for 9 children. Our chef Ben was quite simply the best cook I have come across. He cooked the most mind blowing food and all in a really quite, understated manner. I look forward to coming to your restaurant one day. thanks VIP for giving us some incredible memories. Sam, Leah, George and Ruby
Just returned from another fabulous VIP holiday. Great skiing for all with our children (2 and 4) adoring their Oxygen instructors, Barbara and Thomas, resulting in a love for skiing and excitement for next time. I cannot recommend our hosts, Will and Athene, strongly enough. They were professional, friendly and fun. Nothing was too much trouble and they were immeasurably patient with both grown ups and children. They chalet was immaculate. Most importantly their cooking was utterly superb. Every meal was delicious and beautifully presented, with beautiful cakes to greet us on our return in the afternoon. Last but not least, our nanny Robyn was fabulous. The children loved her and she had hundreds of fun activities lined up for them. Always very organised and calm, she was always completely flexible which meant my husband and I could make the most of our time there. All in all, a lovely holiday and I can't wait to return!