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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Anthony J 21 Dec 2015

    Stayed Dec 2015

    Our week in St Anton was easily the best skiing experience we have had, from the lovely Chalet Hotel to the service provided. From being greeted at the airport to being hosted in the hotel and on the mountain the VIP staff were brilliant. They were always fun and engaging, whilst being polite and proffessional throughout. The food in the hotel was very good, and I can easily say that I have never been looked after and fed so well being a vegetarian. The food was varied and creative and presented very well. Thank you to the Chefs! The stand out part of our holiday was the Nanny Service. The excellent service meant we could relax knowing our daughter was in safe hands, meaning we could enjoy our week of skiing. The Nanny team were excellent, and created fun filled days for our daughter. We could always rely on regular updates throughout the day from our Nanny, which was a lovely touch. Thank you!

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  • Amazing

    Charlotte Inett 20 Dec 2015

    Stayed Dec 2015
    Our short holiday has been utterly brilliant! VIP have truly given us the very best experience we could wish for. Jack and Mary our chalet hosts totally exceeded our expectations, looking after us, cooking incredible fresh food and generally being lovely. It has been easy, lovely and perfect. Thank you x
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  • The Good Team

    Konrad Bartelski 20 Dec 2015

    Stayed Dec 2015
    Really excellent dining and friendly and especially helpful staff Comfortable accommodation and a healthy, although convenient location, with personal shuttles available. Was a very enjoyable week.
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  • Guest Review

    Debbie Junod 20 Dec 2015

    Stayed Dec 2015
    Generally good. Chalet hosts efficient and pleasant. Food very nice and wine decent. We were a bit surprised that beers etc not included and that toiletries were not replenished. Chalet is smaller than it appears on photos. The pre season check was not good, various lamps were not working and the DVD and surround sound temperamental. It's not quite as easy to get up and down to chalets as implied as the lift is actually tiny. We weren't made aware that the vanoise express isn't open in the first week of the season and this should be made clear. As it turned out it didn't matter as there wasn't enough snow anyway. There was a lack of knowledge of the resort amongst the staff, perhaps due to it being the first week, but this should be addressed. VIP are good, but could be much better with a bit more attention to detail.
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  • Amazing hospitality and food

    A M 20 Dec 2015

    Stayed Dec 2015
    Staff were great and personable. Few teething problems from their opening week were sorted out straight away. Food was good and plentiful... Especially liked the afternoon soup with cakes on the cold days. Would highly recommend.
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  • Great week in the Alps

    A C 20 Dec 2015

    Stayed Dec 2015
    This really was a fantastic holiday. Despite the slight lack of snow, there was still loads of skiing for all abilities. The piste's were in great condition and there were even spots of off piste. Topped with fantastic weather all week, we could not of asked for more for this time of year. Our chalet, Ted, host did a good job in looking after us. The food was good and just what was needed after a long day skiing. On top of this he was a good laugh, dressing up in drag after losing a bet racing down le face. The chalet was really relaxing and comfortable (v good beds) and in a great location-the presentation for the women's downhill was on our doorstep. Ollie the manager also made sure we had a good time, taking us to the good spots for some apres ski, even chucking me onto his shoulders at one point! If there is anything extra you need, Ollie will sort it out for you. 9/10- Would like to come again.
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  • Hawthorne dec15

    Jeavon Hood 20 Dec 2015

    Stayed Dec 2015
    First time with VIP; v impressed, will be back! Great transfer, hostess handled the inevitable Chiswick whinging v well. Kieran looked after us v well, and spent a lot of effort getting the food just right. Nice big room, lots of hanging space, v effective double glazing!
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  • Chalet Leman, La Plagne

    Sue Fitzsimons 20 Dec 2015

    Stayed Dec 2015
    Despite not having the best snow, we had sufficient to ski on piste and had 6 days of glorious sun. The chalet, which was kept in impeccable condition, was in a great location, just a few minutes walk from slopes, ski hire and shops. We have had a great time helped by our amazing chalet hosts, Anna and Freddie, who served the most incredible food in our cosy chalet. The meals were interesting and light but fulfilling. It was also a bonus to have such sociable flight times - appreciated by all!
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  • Lovely holiday!!!

    Anna Hughes 20 Dec 2015

    Stayed Dec 2015
    The whole holiday was lovely; food, chalet hosts, skiing and there was a generally a cosy and warming atmosphere!
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  • The Kew college Gang aged 3-7

    Mariette Cheung 20 Dec 2015

    Stayed Dec 2015
    We had a lovely time! Matt and Bryony cooked us great food! Lovely breakfast, lovely tea and lovely dinner!! Polly and Autumn were very funny :) we had lots of fun skiing and built a snowman family. Thanks for looking after us Polly, Matt, Autumn & Bryony. Love from, Mariette, Rudi, Kitty, Monty & Zachary & Lexie xxx:)
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