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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Family Christmas

    Malcolm Dorman 26 Dec 2015

    Stayed Dec 2015
    A big thank you to Beth and Jo for looking after us all, providing delicious food and being so helpful all week Indiana Lodge is very comfortable and the 10 of us had enough "my" space. Good size bedrooms, large enough sitting room For us all together, and a super cinema room Although there was not a lot of snow, the VIP drivers were very helpful and on time We could see that under better conditions the chalet would be "ski in ski out"
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  • White(ish) Christmas 2015

    C Spink 26 Dec 2015

    Stayed Dec 2015
    We've never done the skiing over Christmas thing before so didn't know what to expect. From the minute we were greeted at the airport they could not do enough for us. There were nibbles and drinks on the coach transfer even! The hotel is in a brilliant spot. We chose it for the ski in and ski out. We have been a bit unlucky with the snow being less than planned but they were all over that too. Transfers every day to Avoriaz where there's plenty of the white stuff . The room was great - we left it too late to book a room with a jacuzzi but there was plenty of time to use the main one every day. What a treat waving to the last skiers of the day from your jacuzzi with a glass of something ( brought out by the staff) in your hand. The staff are absolutely fabulous and nothing is too much trouble - we had a birthday while there and we had balloons and cake and bucks fizz all delivered to the bedroom! My husband won't forget three chalet girls piling in and waking him with a big happy birthday for quite some time. The food is delicious but sometimes the kids menu was a bit too adulty - however as soon as we mentioned it they changed it . Christmas was great all round! Top turkey ! One thing we've seen elsewhere that would be a good little addition would be mini chocolate bars for the kids to take out onto the slopes each day. But thats a pretty minor point compared to everything else we've been treated to this week.
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  • A magical Christmas!

    H Graham 26 Dec 2015

    Stayed Dec 2015
    This was our first experience with VIP and it definitely won't be our last. We've had an amazing Christmas thanks to the combined effort from the Altitude team. We were looked after so well and nothing seemed to be too much trouble. The team were great fun, friendly and managed to anticipate our needs before we even needed to ask. Cups of tea or glasses of wine would magically appear. Our rooms were comfortable and spotlessly clean. When we had a tiny problem on arrival it was handled brilliantly by Laura. A few days before we flew out, we'd heard that due to the lack of snow in Les Gets, our ski lessons needed to be relocated to Avoriaz. We were expecting to have to organise our own transfers but VIP were wonderful and ran flexible shuttles throughout the day. A big thank you needs to go to the chefs - their food has been delicious. The highlight was our Christmas meal and such a treat that the team joined in. Such a shame we are having to go home tomorrow. We've had a lovely Christmas and had lots of fun with our fellow guests. Thank you VIP.
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  • Great holiday

    Miki Kanda 26 Dec 2015

    Stayed Dec 2015

    I liked service especially to Mat and Bryony they were so good I would give 5 stars to them other then that bed was small room was small Living room was small I just don't like the size of the bed hard to believe for adults to sleep

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  • Fordham's Review at Little Zebra

    Brad Fordham 26 Dec 2015

    Stayed Dec 2015
    This is our first skiing holiday as a family of four and it was everything we'd hoped for. The chalet was really comfortable and well equipped and the hot tub a necessary event at the end of the day. The skiing was really good considering the last snow was a few weeks ago. The staff at VIP were excellent and couldn't do enough to help us, whether it was Andy the manager or the drivers but we have to make a special mention for our chalet host Helen.....she was superb, her cooking was great, she was really friendly and helped make our Christmas a very special one! We would definitely use VIP Ski again as long as we got Helen as our chalet host!!
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  • Fabulous time

    J M 26 Dec 2015

    Stayed Dec 2015
    We had a really great time despite the poor snow conditions thanks to the great team at the Altidude. The chalet is really clean the food is great and we loved it.
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  • Holiday

    Gabriel McLaughlin 23 Dec 2015

    Stayed Dec 2015
    This was a very good trip. There was mostly food provided for us apart from on Wednesday where we were told there was going to be croissants and there wasn't any. We had good fun and the service was nearly fantastic. Becca for a fantastic host and extremely helpful.
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  • Fab as always!

    Jude and Charlie Glenister 22 Dec 2015

    Stayed Jun 2015
    This was our 5th trip with VIP (and I'm still angling for the loyalty discount scheme!) and our second time to Val this year. Unlike January we were blessed with clear blue skies and sunshine for 6 days with virgin slopes and empty pistes. Our chalet was as we have come to expect from VIP and our host, Lucy, was lovely - efficient and accommodating even when we got 'Holiday bombed' and landed her with an extra guest for 4 days. Indeed, Oli and the team were great, organising accommodation for our friend and even a gift on his 50th Birthday-outstanding! Although only a short walk from the pistes, having the guys deliver our skis there every day was pure bliss, though we never did manage to persuade them to pick them up at the end of the day! Looks like St Anton in March so I'm keen for news on the loyalty scheme....
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  • Aspen Lodge Maple Suite Christmas 2015

    Trevor Williams 22 Dec 2015

    Stayed Dec 2016

    Staff and hosts were friendly , welcoming, efficient and very helpful. The accommodation was first class and well located to experience the best of Val D Isere. Our holiday was cut short by problems at home. However VIP could not have been more helpful, they booked emergency transfers and flights and even sent us off with a packed lunch. We will try and return soon.

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  • Just three words: brilliant, brilliant, brilliant

    Rhys Williams 21 Dec 2015

    Stayed Dec 2015

    Delighted with every aspect of the holiday. You're blessed with a completely charming and thoroughly capable team at the Montjola, who provide effortless and attentive service that both anticipates and tends to every need. Everyone there was always on hand with a ready smile and a willing hand, from the shuttle drivers and hosts, to the ski guides and front of house. The hotel was perfect in every respect, but special mention goes to a great team of chefs who produced faultless food three times - breakfast, delicious and huge afternoon tea and dinner - a day, seven days of the week. We were spoilt rotten. We'll be back for more.

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