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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Our family and friends ski holiday

    C Kefford 20 Dec 2015

    Stayed Dec 2015

    This was our first time coming here . Our friends that we came with have been previously so they recommend this holiday to us. And we are so pleased they did . We was very impressed when we arrived at challet once inside the kids was running around finding bedrooms and exploring the challet us grown ups did also . It was perfect very clean in all the rooms etc . The decor and everything was very impressive . All the staff from VIP have been 1st class all have been very helpful the week we have been staying here . Especially James and Lucy everything they have done has been brilliant . The food they have prepared breakfast , afternoon tea , and dinner was amazing all prepared fresh and whatever we asked for and kids they would try their best to meet ours and the kids needs and always with a smile . Also the nannys we had Anna and tasha were both such a help to us couldn't of done the holiday without them . And would request for them again if we returned . Andrew has also been very helpful with the unfortunate mishap we had with our hire car getting hit . He really did try his best to help out in anyway he could . This was really the only problem we had with the full week we was staying here . Also the drivers was brilliant would not come here without the help of these guys . We have had a great stay and hope to return again next year .

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  • Tom's favourite Yorkshire Team

    Matilda Jaggar 20 Dec 2015

    Stayed Dec 2015
    Outstanding! Shame about the little snow. A gorgeous chalet in a cracking spot; right next to the pub!
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  • Great holiday

    Z D 20 Dec 2015

    Stayed Dec 2015

    Our chalet girl lily was amazing. She is a phenomenal cook and she worked incredibly hard to make sure that we had everything we wanted and that we had a great time. Our resort host Gavin was equally attentive and helpful and we had a very good days skiing with resort guide jack. I have never holidayed with a team who worked harder to get everything right

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  • Brilliant stay in val disere

    S P 20 Dec 2015

    Stayed Dec 2015

    VIP ski were fantastic, as was our chalet host Becca. The chalet was lovely and Becca looked after us all really well- cooking gorgeous food each evening. The ski clinic with TDC was an added bonus- we felt we learnt a lot in the 5 days of lessons

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  • Perfect pre-Christmas getaway

    K I 20 Dec 2015

    Stayed Dec 2015
    Wonderful chalet and chalet hosts and a great group of people to share our week with. Nothing too much trouble and the early morning tea and lifts to and from the slopes made all the difference each day.
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  • Thank you!

    Rosamond Hedley 20 Dec 2015

    Stayed Dec 2015
    I have enjoyed a very happy and sunny week, with my family, in Val d'Isere. We stayed in Sequoia Lodge, with Theo as our host. We have had so much fun together. Theo cooked delicious breakfasts and fantastic suppers, he has great flair! Every evening mix made the apres ski!! Theo's baking gently eased us off the slopes. We think you should write a VIP 'chalet host specials' cookbook! We were made to feel very welcome. The chalet, immaculate and cosy. I particularly like the rustic design and studio layout with the extra little luxury touches making me feel at home. Everything was very well managed, with a rather special 'family' feeling... Perfect!! Thank you!
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  • Best holiday!

    Michelle Passingham 19 Dec 2015

    Stayed Dec 2015
    You are amazing! Been coming now third year. Amazing,food delicious, attention to detail, warmth, people skills. Thank you. Best year ever. You rock. Thank you. Xx
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  • Guest Review

    Gill Finch 19 Dec 2015

    Stayed Dec 2015
    Great week with great chalet hosts. Thanks very much
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  • Great VIP experience in Val dIsere

    Tim Newcomb 19 Dec 2015

    Stayed Dec 2015
    Wil and Sophie our chalet hosts were absolutely fabulous. We know this was their first full week and we were all so impressed with every facet of the care they provided. The food presented was of a very high standard - only surpassed by the level of service delivered by the VIP crew which enhanced the culinary experience. They got on well with all of us and were extremely popular with our four young children. The chalet is superbly appointed and a mere 2 minutes walk from the slopes. No bad points to this holiday.
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  • Overall great holiday

    Alexander Kidwell 19 Dec 2015

    Stayed Dec 2015
    Aspen has a great location with the chairlifts and bars just a stones throw away. The staff are freshly and always willing to help. Overall I had a great time. Just a couple of observations which may help improve the overall experience. I think the chalet has a lot to offer but needs to make guests more aware of these "perks" (free beer/hot chocolate from concierge and DVDs) and not find out about them via iPad, rather verbally communicated at the beginning of the holiday. We all got on well with Ted the host. He always was friendly and the standard of food was good. Ted was spot on for the majority of things but he just needs to think ahead and also pay attention to the details a little more. Eg asking people how they prefer their meat cooked. Providing maps, Remembering food intolerances and replacing loo rolls. Thanks for a great holiday!
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