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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A lovely Christmas holiday (almost white)

    Tom R 26 Dec 2015

    Stayed Dec 2015
    Chalet is lovely. Location perfect. Hosts superb (Alex and Lucy) - start to end. Food was really good for both adults and children. Christmas dinner was excellent. Overall Service was first class. Skiing, considering the conditions was limited but absolutely fine - surprised the snow cannons were not in use - it could have been too warm. It is due to snow next week so if you are reading this you will be fine. Hire skis were past season - perhaps deliberate due to conditions, they were absolutely fine but did not fit with the VIP image. Alpe d'huez village has loads to offer non skiers. Overall the holiday was excellent from booking to farewell. I totally relaxed and really enjoyed it. I certainly recommend VIP. We will look to return. Thanks.
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  • Fantastic ski holiday with our furry friends!

    Jo Partington 26 Dec 2015

    Stayed Dec 2015
    Great location of chalet. Matt, our chalet host looked after us, brilliantly. Fantastic food, drinks and attention to detail, making sure everything was catered for, with easy flexibility - lifts to/from the slopes; dog walking favours & plain rice when one of us was poorly. ..!!! And, therein lies a fantastic asset to the VIP experience - the opportunity to go on a ski holiday and bring our beloved dogs. They particularly enjoyed Christmas Day leftovers and their arrival was greeted with great enthusiasm and joy. Another brilliant week and we did manage to ski everyday, despite the lack of fresh snow. One hint for fellow Little Lumi residents would be to bring ear plugs and use the shutters to cut down the noise from the Spar deliveries, below the apartment. When thinking of refurbishing in future a corner sofa suite would be better so 4 could sit really comfortably. That said, we would recommend this chalet & VIP any day of the week.
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  • Excellent apart from lack of snow

    Robin Elliot 26 Dec 2015

    Stayed Dec 2015
    Holiday, chalet and staff faultless. Christmas dinner outstanding.
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  • Christmas in Verbier

    Emma Stockton 26 Dec 2015

    Stayed Dec 2015
    Overall we were looked after very well although the experience and age of the hosts was perhaps a little obvious in the Christmas dinner experience. I cannot fault the effort or the enthusiasm though and am leaving well relaxed and chilled out which is exactly what I was hoping for.
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  • Guest Review

    S Pexton 26 Dec 2015

    Stayed Dec 2015
    On our second return to the Hotel Montjola, VIP pulled out all the stops again! We arrived at the airport where our suitcases were whisked away, whilst we were transferred to a comfortable coach and an exceptionally smooth transfer to our hotel . We were directed to our beautiful rooms with suitcases awaiting happily. Champagne and canopies were a great touch for our first evening together with a warm welcome reception by staff. Attention to customer care is felt in buckets in this company and you will be truly looked after! Nothing is too much trouble and without exception the service is outstanding!! The rooms are comfortable and the close proximity to the slopes is an added bonus. Food outstanding and the afternoon cakes and pastries were superb. I can't recommend this company more highly and everything went to plan.
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  • Excellent Care by Molly & Josh

    Sandra Taylor 26 Dec 2015

    Stayed Dec 2015
    Molly & Josh were the most exceptional hosts we have ever encountered after several years of using VIP and other operators.. They ensured our stay was magical and memorable.
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  • Ross' Ravin' Review

    Ross Holland 26 Dec 2015

    Stayed Dec 2015
    A wonderfully cosy Christmas with my family and Thomas
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  • Epic week at Chalet Klosters

    Kate Broughton 26 Dec 2015

    Stayed Dec 2015
    What a fantastic week. The weather, of course! But regardless, the chalet, our hosts (Emma and Will) and all the drivers could have rescued a snowless, foggy week. We have been SO well looked after and our festive week has been just that. So impressed with the wonderful food - and the ease with which it was (apparently) delivered to the table. The unfailing good humour of Will and Emma - their flexibility and accommodating natures. And it seemed that no trip, or detour, was too much for any of the drivers. Thank you one and all.
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  • Review malyon

    Gary Malyon 26 Dec 2015

    Stayed Dec 2015

    Friendly staff room nice, snow not great but that can't be helped

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  • Christmas in Meribel

    Maria Pennington 26 Dec 2015

    Stayed Dec 2015
    Eloise and Georgia did a brilliant job looking after us which wasn't straight forward with 6 adults and 6 young kids, over Christmas. They made everything very easy, we felt very spoilt and the kids loved it. Christmas dinner was great, and no washing up! Nannies Tasha and Jenny did a wonderful job keeping the 2 youngest entertained. We were very impressed with the lengths the company went to to retrieve a lost phone from the coach ride up. On the whole, a wonderful family Christmas.
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