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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another Great Holiday

    Claire S 26 Dec 2015

    Stayed Dec 2015
    We have been on a number of VIP holidays and have always had a brilliant time. This holiday did not disappoint. We enjoyed a lovely two weeks in Chalet Bourget. Ben is an amazing host, creating delicious meals and keeping the chalet spotless despite our messy kids!! When the rest of our party arrived for Christmas week, Freddie joined Ben and was equally wonderful! We have had such a great time and can't wait to come back! Thanks guys!
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  • Chalet Klosters

    Alan Broughton 26 Dec 2015

    Stayed Dec 2015
    We have had a really wonderful stay. The chalet worked really well in terms of room layout, location and access to the slopes. The most important contributory factor In making the holiday such a success however has been the staff at VIP. The concierge staff could not have been more helpful and chirpy and the driving staff were the same if not more so. As for Emma and a Will we feel that we have been so very lucky to have had them as our chalet hosts. We have stayed in catered chalets for over 20 years and we cannot recall having more competent, relaxed, capable or upbeat people looking after us ever. We will leave them tomorrow with much sadness and wish both of them the very best for the season ahead. It will be a very fortunate group that has the two of them looking after them!
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  • Lovely stay in morzine with a baby!

    Julie and Andrew Bolton 26 Dec 2015

    Stayed Dec 2015

    As a family travelling with a ten month old baby we very much enjoyed our chalet stay. Lots of room for our little one to crawl about. We appreciated the use of the washing machine. The food was excellent. Our baby loved gabe's special porridge, Ali's poached pears, cheesy broccoli and pasta dish. Nothing was too much trouble. The nanny's who looked after theo were very professional and friendly. Great selection of toys and books which were left in the chalet for theo to play with out of nanny hours. It was very helpful being able to borrow baby equipment (baby bath, nappy change and sleigh etc). All in all an excellent chalet with professional chalet hosts ( Gabe and Ali).

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  • Superb

    Mark and Shirley Forman 26 Dec 2015

    Stayed Dec 2015
    We are regular VIP guests and usually stay in the lovely VIP chalets, so this was the first time staying in a hotel. ......and it certainly did not disappoint. Absolutely fabulous experience, the staff were wonderful, nothing was too much trouble and each and everyone went out of their way to please. The hotel manager is exceptional and sets a high bar. The drivers/ ski guides are also worthy of a mention, their professional and 'can do' attitude is a real credit to VIP. The food was also excellent every night and we appreciated the advantage of having a choice of menu. Thank you all of you for a wonderful holiday and for making it so special.
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  • Top marks for Molly & Josh

    Andrew Ripper 26 Dec 2015

    Stayed Dec 2015
    Molly & Josh did a great job of looking after us in the chalet and worked well as a team. Xmas dinner was a standout, our best meal of the week including those expensive French restaurants! Very well done. The chalet is homely & we have had larger, better equipped properties at this price point but, overall, very happy with our holiday.
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  • Guest Review

    Mollie Ellis 26 Dec 2015

    Stayed Dec 2015
    Has the most amazing holiday at the farm house, Charlie and Alex where amazing and food was lovely every night!
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  • VIP make up for lack of snow

    James Dixon 26 Dec 2015

    Stayed Dec 2015
    There aren't many things that can make up for poor snow conditions but the team at VIP have manged find the formula. Great food, drink and hospitality means that everyone had a ball. Christmas day was special indeed with a huge effort made for the little ones and Sophie really went the extra mile for the meal itself! Sophie was brilliant all week and managed to battle though a broken elbow to be there to cater to all of the groups needs. Rachael was outstanding with the kids and the level of care given was second to none. The whole team really know how to make a family holiday work. The location and chalet is perfect for a family holiday with all you need in close proximity. All in all a great effort by VIP and we will be back.
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  • Guest Review

    Bronte Ellis 26 Dec 2015

    Stayed Dec 2015
    Amazing time and amazing hosts!
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  • Guest Review

    Abbie Malyon 26 Dec 2015

    Stayed Dec 2015
    Charlie and Alex were fab
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  • Guest Review

    Samantha Jennings 26 Dec 2015

    Stayed Dec 2015
    Charlie and Alex were excellent, couldn't do enough for us
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