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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP All The Way

    Beth Morgan 09 Jan 2016

    Stayed Jan 2016
    A fab Chalet hotel in a fab location. Was made extra special by the VIP staff who couldn't do enough for you. Having a room with a hot tub was an added bonus and a welcome relief. Food is great too so an all round VIP experience. Thanks guys, hope to see you again. The Morgans
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  • Fun Wet Week

    Michael Rouse 09 Jan 2016

    Stayed Jan 2016
    Overall, Helen did a very epic job. She was very nice and made our children feel very at home, especially the cakes and the brownies. It was disappointing that the electricity kept shorting and the hot tub did not work until the 3rd night, which is not what we would expect from this advertised standard of service. The staff overall were very friendly and made up for the shortcomings in the chalet. I would recommend VIP in the future but would not recommend Little Zebra.
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  • January Haus Glacier

    Vladimir Yakushev 09 Jan 2016

    Stayed Jan 2016
    It was COOL! Thanks a lot our host Claudia for very good food and service! There was just one bad thing in this appartment- some bathroom problem (toilet) in the master bedroom unfortunately :-(
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  • Fantastic hosts and location

    Jo Kneen 09 Jan 2016

    Stayed Jan 2016
    From the moment we arrived in resort after a rather long transfer, our hosts Rich & Tamsin made us feel welcome. We are 2 families with 5 children between us and so the main things for us on this holiday were the ski in, ski out and we honestly could not of been any nearer the slopes and meeting points for ski school. Our chalet was very comfortable and nothing was too much trouble. Rich and Tamsin explained how the week worked but tailored it to suit us, separate children's dinner at a time good for us. The food was great, every meal was a winner with the kids and all homemade! We ate later and every meal was honestly exceptional, we are hoping to take the recipes home with us! Every day afternoon tea was set up and every cake/bake was also amazing. We have already talked about rebooking as we all love Meribel for its range of slopes and would not consider trying another chalet as this one really ticks all he boxes. Thanks guys for a fab week and we hope you are here next year!!!
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  • Family summers

    Andy Summers 09 Jan 2016

    Stayed Jan 2016
    Excellent time. Food during the stay was divine, but the holiday was made by the staff who couldn't possibly do more, or be friendlier. We've been before, and will definitely return!
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  • La Plagne for New Year

    Fleur Benns 09 Jan 2016

    Stayed Dec 2016
    We had a great week in La Plagne despite the lack of snow. The apartment (in Summit View) has an amazing location. A few steps across the snow to the ski school (for our 10 year old son) and the lifts. Ski in ski out is very important to us and Summit View is perfect placed for this and also for proximity to shops/ski hire The apartment was a little on the small size and not furnished to quite the standard we usually expect from VIP. I understand that it is not owned by VIP but instead rented off the owner and VIP are unable to up grade the decor/furniture. Having said that it was absolutely fine. One downside was that the chalet had no ski locker. VIP had an arrangement with the Oxygene ski hire shop below the apartment to leave skis and boots there which was fine but on some mornings (especially earlier in the week) the shop was incredibly busy so it wasn't ideal Ben our host was great. A fantastic cook and incredibly helpful. He was great with our son and with the three very young children who were also in the apartment. Given it was only the third week of the season he seemed to have everything under control and made sure we had a great break Essentially despite the very small niggles above we had a great holiday and as usual were impressed with the VIP experience. They have great customer service.
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  • Fabulous Farmhouse

    Penny Horne 08 Jan 2016

    Stayed Jan 2016

    There were 14 of us ,including 3 first time skiers ( 5,5 and 8) and a toddler of 16 months. We arrived tired after our 3 hour coach journey and were quickly taken to get our ski hire then driven to our chalet and welcomed by the very friendly Charlie and Alex, our hosts. They had prepared a delicious meal which was just what we all needed after a long day. All the meals after that were really tasty and produced with the minimum of fuss. They also dealt with our 2 families and 4 boisterous children with good humour and charm. The rest of our stay just flowed along without a hitch, thanks to them and the efficient VIP staff. The chalet accomodation was the perfect layout for us all and worked really well with the children. Polly the nanny who looked after our youngest was delightful and they had great time together.. The 3 boys had a good time in their ski class and were confidently skiing down from the cable car with us by the end of the week. A big thank you to Charlie, Alex, Polly and Megan ( and Katy on the coach) for making our week so successful!

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  • A hidden gem

    Hannah Dale 08 Jan 2016

    Stayed Jan 2016
    After a long coach ride I was expecting a low star experience... We met Ellie our host off the bus and was tired and dreading what the chalet would be like. How surprised we were to be welcomed into a sparkly clean and luxurious apartment and immediately put at ease by the absolute professional and friendly host who not only could deal with adults, tired children, but could also cook to an exceptional standard! I hope this service we felt this week with 'nothing is too much trouble' and unassuming cleaning, cooking and general child entertainment and advice is reflective of the ethos of VIP ski, who we haven't used before but will definitely do again next year based on our experience.
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  • Another Excellent Stay

    Charlotte Cunningham 08 Jan 2016

    Stayed Jan 2016
    This is our second visit with VIP ski, once again we have had a fantastic stay. Jo our chalet host has been wonderful, so warm and welcoming and nothing is too much trouble for her - with three fussy children and a vegetarian that is not an easy task! The food has been excellent, and cooked to perfection, at a time to suit our plans, we certainly will not have lost any weight! The resort has also again met the high standards delivered last year. We would all highly recommend both the resort and VIP ski. If you are staying in Como with Jo, you are very lucky. Kristin has been very helpful answering any queries we have had, and has even arranged extra activities on our behalf. Thank you.
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  • Perfect hosts!

    D P 08 Jan 2016

    Stayed Jan 2016
    Catherine and James have been exceptional! The chalet is run with care, efficiency and professionalism. They are friendly, helpful and the level of service throughout our stay has been really great. They really 'made' our stay. Thank you both so much. Resort manager, Wil, always available and on hand with great resort advice. Fabulous week....looking forward to next holiday with VIP already!
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