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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another amazing holiday!

    Sarah Pittham 06 Feb 2016

    Stayed Jan 2016
    This is our third time at Altitude Lodge and we've had a wonderful week. The chalet remains as clean, unspoilt and comfortable as ever but the difference this year was with the staff who have been nothing short of amazing. We have always received good service from VIP but the team this year, headed by Laura, have been just fab; so welcoming, making sure we were happy with every detail of our stay. They remembered the tiniest thing, down to how we took our morning drinks without mistake and were constantly smiling, upbeat and obviously enjoying their job. A team to be proud of and one that enhanced our holiday here beyond previous years.
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  • Guest Review

    Will B 06 Feb 2016

    Stayed Jan 2016
    +ve -Excellent food and wine -Hospitable and friendly hostess. -Chalet in good location - Nice to have the bar and pool table facilities -Taking skis to the lift is a nice touch - Awesome week's skiing helped by plenty of snow and sunshine. -ve - Hot tub too small - Squeaky door shutter - squeaked all week and could be heard from our room. - Sort out the shower screens! They do not do their job. - Boot room cramped first thing.
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  • Perfect family ski holiday

    Ellen Barker 06 Feb 2016

    Stayed Jan 2016
    Our fifth year running, says it all. Though must add that staff were top this year, the best crew yet. THANK YOU
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  • Faultless

    Jordache Myerscough 06 Feb 2016

    Stayed Jan 2016
    Thank you from all the boys for a wonderful week with superb hosting. The friendly, professional and multi talented Rich and Tamsin provided restaurant standard food every night and could not have made us feel more welcome. The chalet was in an unbeatable location and we'll definitely be back.
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  • Fantastic in every way!

    Katie & James Fretwell 06 Feb 2016

    Stayed Jan 2016
    We have had the most brilliant week at Aspen Lodge; the quality and location of the accomodation was excellent, Lucy our chalet host was attentive and helpful throughout and our catered meals were always of the highest quality! Our group was of mixed abilities but everyone's needs were well suited. VIP arranged our ski passes and suggested ski hire companies along with recommending ski schools and arranging lessons for those who wanted them. Nothing was too much to ask and every day they transported our skis up to the piste for us to save us carrying them ourselves. All in all, a brilliant week and we will most definitely be back!
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  • Gullski2016

    Matt Hurren 06 Feb 2016

    Stayed Jan 2016
    All round great value for money . Would definitely recommend the platinum package . The private transfer was quicker than the coach and far more comfortable . The upgrade also saw "Barry " the executive chef produce some great meals with Theo "BB" ( Barry's B**ch ) equally as helpful keeping us entertained and ensuring everything ran smoothly though out our week . Val d'Isere as a resort doesn't dissapoint. A great range of skiing/boarding for all abilities . Great restaurants in and around the mountains for lunch too . The Sequoia Lodge ( within the Aspen Lodge ) is centrally located making it easy to get to any part of the resort . The Lodge itself is perfect in size with decent sized bedrooms either as twin bedded or double . Great sized lounge and dining area too . The small downer was that the hot tub was quite small compared to other VIP chalets we have experienced , however , it was within our suite opposed to some of the other lodges that had communal ones instead .
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  • Amazing week, amazing chalet!

    Carolann Barrie Andrew Fretwell 06 Feb 2016

    Stayed Jan 2016
    This was my first skiing holiday and definitely won't be my last. From start to finish we have had first class treatment. Our lovely chalet host Lucy has provided us with delicious food all week, and a clean room to go home to every night. Couldn't have asked for anymore. Hot tub is also a treat!! Great location for town and skiing too! Would definitely come back!
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  • Lucy "The Shiz" Collins

    Kathryn Locke 06 Feb 2016

    Stayed Jan 2016
    From the moment we arrived we knew we had made a fantastic choice!! The location of the chalet was perfect for all abilities of skiing/boarding as well as bars and cafes. And every morning our skis were taken to the bottom of the lifts ready for us. But what made our holiday extra special was Lucy our chalet host. Everyday she has catered to our every need which included breakfast, homemade afternoon tea cakes and 3 course dinners every night. On top of this she kept us well watered with beverages all evening and a cup of wake-up tea every morning. But what meant so much more was how she fitted in so well with us all week. She was so much fun and could laugh and joke with us yet still cater to our whim.
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  • Fantastic Week

    Charlotte T 06 Feb 2016

    Stayed Jan 2016
    We've had another fantastic week at Altitude Lodge. Laura and the team couldn't be more helpful. Do hope we can return.
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  • Third Year Triumphs

    Fiona Bentley 06 Feb 2016

    Stayed Jan 2016
    Its our third stay at Altitude Lodge and it certainly was the best this year, 2016. Subtle little touches that demonstrated the teams attention to detail and a genuine desire to surprise and delight the guests were delightful and appreciated. Laura has hired and trained a great crew this year which was evidenced at all meal times with smooth efficiency and great teamwork. Special calls out must go to: @ Laura for superb cheese art @ Alastiar for a mean cafe latte @ Megan (VIP Nannies) for her infectious and caring attitude with the children @ Christine for her consistently friendly 'nothing is too much attitude' Have a great season and much thanks
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