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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Nick's review

    Nick Rukin 06 Feb 2016

    Stayed Jan 2016
    Overall a very enjoyable week. This week was the first time I had come for a mixed chalet week and was looking forward to meeting new people. That happened but there was also a mismatch - no ones fault. It did make the earlier week a little less relaxed, but overall turned out fine/good. Nothing VIP can do about that just luck. VIP staff did show concern for the situation so thank you. Food generally good, chalet great, skiing overall very good. I would use VIP again. Nick
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  • Spoils us for all future ski holidays

    Leanne Dirty have-Cowell 06 Feb 2016

    Stayed Jan 2016

    Had a fantastic stay from beginning to end. Lovely to have our cases transferred to our room, a lovely warm welcome with drinks and snacks. Throughout the week, the food and service was above and beyond and I would (and have) highly recommended the chalet. Loved the canapés and champagne and particularly love (and will miss) being woken up with a cup of tea in the morning. The staff couldn't do enough and I can't wait to come back. We organised our skis to be fitted in the chalet which went very smoothly so we were ready to go first thing the next day. The whole chalet set up was fabulous and we were lucky that everyone staying was good company. Well done to kenny, Katie and Hannah for a fab week.

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  • A welcome return to St Anton

    Graham Pain 06 Feb 2016

    Stayed Jan 2016
    Excellent hotel with very friendly staff. The courtesy taxi driver is a really useful service and duty driver very obliging. Chatty and helpful staff, who are always interested in your day and happy to offer advice. The food is excellent with good quality wine. Would recommend the hotel and return.
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  • Brilliant week in Zermatt

    Phil B 06 Feb 2016

    Stayed Jan 2016
    A most enjoyable stay at Haus Glacier, good location, excellent transfers, amazing hosting by Claudia, knocking up incredible meals everyday all on her own! Insider tip, head to Cervinia, brilliant skiing, great food and wine, excellent prices on the mountain!!
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  • Fabulous holiday with VIP service

    Tina Adamson 06 Feb 2016

    Stayed Jan 2016
    I have visited Morzine before and returned as it is such a fabulous resort that has something for everyone. There are so many runs, stunning scenery and plenty of places to eat on the slopes, that it is impossible to get bored here. Club Alaska is perfectly located for getting on to the slopes and also for enjoying the town. The chalet is finished to a high standard, with spacious rooms (particularly room 7) and the bonus of a hot tub and sauna. The staff were truly fabulous, and delivered a VIP standard of service - very friendly, knowledgeable, organised and very attentive without being obtrusive - perfect. We will definitely be returning!
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  • Was it the weather or is piste bashing rationed to one day a week?

    Sue & Dave Sansome 06 Feb 2016

    Stayed Jan 2016
    We have really enjoyed staying at the Montjola - a great chalet hotel, well run by young & accomodating staff. The rooms were comfortable, clean and well serviced. The food was excellent with sufficient choice to meet the need of the majority. We were impressed with the scuttle service, which often nicely coincided with our personal timings - luck or magic. The overall atmosphere in the Montjola was relaxed & friendly. One criticism - but not the fault of VIP was an inconsiderate corporate group who frankly let themselves down (a shame - time to grow up)! We would definitely would use VIP again. Our main negative was the state of the slopes....... We had rain when we arrived,then snow, snow and more snow - but where were the 'Bashers'? We are approaching 60 & have skied for years but I have NEVER known such poorly managed pistes! Therefore we won't be returning to St Anton - sorry.
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  • Guest Review

    Nadine Dyson 06 Feb 2016

    Stayed Jan 2016
    Excellent as always. The staff have been great, very attentive and helpful when advice was needed. The lodge is lovely, although some times a touch too warm! Would definitely recommend and will book with VIP ski again.
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  • Fabulous!

    C B 06 Feb 2016

    Stayed Jan 2016
    What a fantastic team at Altitude Lodge this year. We were made to feel very special, fabulous service and amazing food. Well done VIP, all very sad to be going home!
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  • Guest Review

    Daniel Humphrey 06 Feb 2016

    Stayed Jan 2016
    Excellent chalet, host and nanny. Only one niggle was the lack of transport for us and our 6 year old around the resort as it's difficult to carry all 3 sets of skis and supervise a busy 6 year old . Who on the one of the days fell on the road on ice on a walk to the slopes .
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  • Amazing week

    Kevin and Sue Hewitt 06 Feb 2016

    Stayed Jan 2016
    Another amazing week in Zermatt with VIP. Claudia cooked fabulous food and was the perfect chalet host.
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