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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • hugo and kim

    kenneth dorsett 12 Feb 2016

    Stayed Jan 2016
    fantastic chalet in wonderful position our hosts hugo and kim could not have been better .the food was the best we have ever had in 15 years skiing will go with vip again but you need to widen your skiing destinations to grow the business
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  • Superb weeks ski with VIP

    Charlotte Gillett 12 Feb 2016

    Stayed Jan 2016
    Thank you to Charlie Roberts for making our stay so enjoyable and memorable. Great company, excellent chalet host and awesome resort. We’d stay for the whole season if we could. Until next year...
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  • Excellent as always

    Tim Hall 11 Feb 2016

    Stayed Jan 2016
    Haven't travelled with VIP for quite a few years, but coming back reminded us exactly what we'd missed. Great service at a sane price. Scott & Katie, our chalet hosts, were excellent.
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  • VIP Ski-er for life

    Clare Reynolds 11 Feb 2016

    Stayed Jan 2016

    From start to finish, we had an absolutely incredible stay and I would not hesitate to recommend VIP and Chalet Madrisah to anybody else in the future. Our hosts, Charity and Will, were really excellent. Both of their cooking was delicious (particularly the Duck day and the Val pasta special). They were really flexible re our special requests. They were informal yet professional - they did their jobs brilliantly, but it felt like we were staying with friends. We got engaged during our stay, and Charity and Will went out of their way to make the day extra special for us, by cooking our favourite food and arranging for presents/surprises. Thanks to VIP for the champagne as well! For people worried about not being in central Val D'Isere - don't worry at all. The driver service is available as and when you need it (even on the hosts' day off) and so its probably easier to get to the slopes than being in the centre of town and having to walk 5 minutes with your skis. Thanks especially to Tom, Ralph and Sam, who were really friendly and carted us around as and when we needed (even when we forgot things!). Whilst the driver service stops at 8pm, the walk into and out of town for evening drinks was a 10 minutes walk at the most and very nice in the snowy environment. We had an absolutely fantastic break with VIP Ski - I would be extremely reluctant to book a skiing holiday with any other company in future. Thank you for everything. P.S. The only thing that was missing was a pen in the living room on the morning of our departure - I was unable to write a thank you note to our amazing hosts!!

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  • Fourth Time Around

    Chris Richards 11 Feb 2016

    Stayed Jan 2016

    We first stayed at the Altitude Lodge in 2011 and we've now been back three times - so obviously we like it a lot. The ski-in ski-out location is ideal. It's also a good place to get lessons - we used LGS. Altitude Lodge offers good food especially at lunch-times. For non-meat eaters, the evening meals are not so great - somewhat dated ideas about vegetarian food, mostly bland and sometimes just peculiar. Pity! The staff are friendly, always helpful and efficient. It's very likely we'll be back - yet again.

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  • Experience

    Gavin Park Weir 11 Feb 2016

    Stayed Jan 2016
    Overall the holiday was good. Good accommodation/ location, friendly and competent staff and good food. I did have an issue with the transfers. Getting on a coach vs a minibus was disappointing and took longer then expected. Particularly on the way back sitting in Morzine while various different groups slowly appeared was far from a VIP experience. As the final vip element of the holiday it left a poor impression.
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  • Thanks for the memories VIP

    David Blandford 10 Feb 2016

    Stayed Jan 2016

    As a veteran of approximately 20 chalet ski holidays, I am going to say, this one was right up with the best. Refuge Darbay is pint sized but for 4 guests, it is more than adequate, and its location is great. You just ski back to the Medran lift station, and within the building is the ski park/locker. Sit on a sofa to put on your shoes, park your skis and boots. Walking the 100m back to the Chalet involves passing a great aprés ski pub, which I have to confess, very often we didn't get passed without stopping. The Chalet was temporarily hosted by Amy during our week and she was lovely. She kept the place very clean and tidy, she produced fantastic food from that pint sized kitchen, she was always friendly, cheerful, helpful and on top of all that she managed to meet us out skiing several days. Matt guided us on the first day because we were new to Verbier, and he gave us a brilliant day, he was friendly, personable, and helpful. He gave us a good introduction to the ski area, which enabled us to explore for the rest of the week. Laura called into the chalet several times and was also really nice, but everything was going so well, we didn't need a resort manager much! To conclude, a great week, partly due to snow conditions and blue skies, but mainly due to the VIP resort staff particularly Amy. Thanks.

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  • Slotski

    Roger Smith 10 Feb 2016

    Stayed Feb 2016
    Awesome. Delicious food, more delicious food, very accommodating hosts and an all around great few days. If I had to grumble about something, it would be that I laughed too much and did not use my bed enough...
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  • Fab week in Petit Choucas!

    David C 10 Feb 2016

    Stayed Jan 2016
    Our party had a wonderful week in the very comfortable Petit Choucas. We were superbly looked after by Yas for whom nothing was too much trouble, and who not only served up terrific nosh but was also great company (although she does need to work on her card tricks!) Overall 10 out of 10 for chalet, host, food and overall VIP arrangements. It was also nice of Megan to pop by to see we had everything we needed. We will be back next year!
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  • Excellent - thank you

    Robert Carpmael 10 Feb 2016

    Stayed Jan 2016
    The service provided by VIP is always excellent, right from the airport. Luggage is brought to your room, so it is all very effort free. The in-resort and in-chalet greetings were welcoming too, and the food and drink was plentiful. Slightly odd getting beer and wine for free but not the soft drinks, but licencing rules may cause this oddity. All the staff at Club Piere were great and no complaints there. They even went to the extra effort of bringing drinks to the jacuzzi! My only issue with the chalet was with the size of the bedroom. I understand that some rooms are bigger, but room 7 was small, and it had no hooks on the walls, making it awkward to dry off wet clothing and towels without draping them off the ceiling beams. All in all an excellent holiday, with good weather, great company and wonderful hosts. Will definitely use again.
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