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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Gregory Cooke 13 Feb 2016

    Stayed Feb 2016
    Great time. Lovely chalet, jack and Mary brilliant hosts. loved the concierge service.
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  • AMAZING chalet kaila

    Rob Bailey 13 Feb 2016

    Stayed Feb 2016
    Cest magnifique !!!!!! A brilliant week in morzine with 5 star treatment all the way. Rob and Sam are a credit to VIP the perfect chalet hosts with the right mix of hospitality and unintrusion. If Sam is not appearing on master chef or the bake off very soon I will be very upset her cooking is to die for with top quality restaurant cuisine every single evening !! Not to be out done Robs awesome piste knowledge and full monty breakfasts are also worth a mention never have I eaten so well for 7 straight days. We will definitely be back to this beautiful chalet can I please take the whole thing home ?
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  • Guest Review

    Donald Stewart 13 Feb 2016

    Stayed Feb 2016
    We thoroughly enjoyed our time in Avoriaz. Maddie and Alys couldn't have been any more helpful and accommodated all our needs. The Penthouse itself has a few snagging issues but nothing that took away from the overall experience. Maddie was more than happy to tweak the menu for the fussiest member(s) of our party! Great week, even although the weather was slightly changeable. Thanks Maddie, Alys and all at VIP.
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  • Top class

    Warren Gregson 13 Feb 2016

    Stayed Feb 2016
    Fantastic week, food, room, staff were brilliant. Enough said!
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  • First class service

    Lucy Dowling 13 Feb 2016

    Stayed Feb 2016
    We've had a fabulous week here at Hotel Monjola. We were greeted by friendly, welcoming staff on day 1 and that has continued all week. Every single member of staff has had a smile on their face and been eager to chat and make us feel at home. Having drivers to take us into the village for skiing drop offs as well as the evening picks ups after the extra curricular apres have been a god send!! Food has been top notch and a varied menu every day. Bar snacks and afternoon tea also plentiful. Rooms and hotel facilities, including the hot tub with mountain view, have all been as expected and representative of the VIP brand. All in all, we have had a great experience and would highly recommend both this hotel and the VIP company. Thank you!
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  • Stay at Les Gets

    Craig Roche 13 Feb 2016

    Stayed Feb 2016

    Holiday has been great. Hotel was wonderful. Rooms were well equipped, warm and kept clean. Staff were absolutely amazing. Nothing was too much trouble. The only negative was the quality of the evening meals. Despite having a proper commercial kitchen which churned out amazing food during the day the evening meals were at best average and at worst cold and tasteless.

    Thank you for bringing this to our attention. I apologise for having let you down during your stay at Altitude Lodge. Your comments have been discussed with our Executive Chef who assures me he has taken on board the issues. Whilst it may be difficult for you to believe, I promise that your experience is not typical of our Company and that we do take great pride in our holidays. I hope that we will be able to prove this to you next season. Pip Brockman - Operations Director

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  • St Anton Great Escape

    Claire Dowling 13 Feb 2016

    Stayed Feb 2016
    Another fantastic place to come to under VIP. Same excellent accommodation with the hotel being small enough for it to be boutique. The food and hospitality was excellent. All the staff were very professional, well trained and very friendly. We came without kids but either way it was a great place for a family of all ages or just to visit on your own. Great value for money!
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  • The Great Escape

    Ali Lee 13 Feb 2016

    Stayed Feb 2016
    Fantastic hotel and wonderful staff. Very efficient shuttles and not once did we need to wait. The food choice is excellent and very good quality and the spa/Jacuzzi clean and easy to use. Quite frankly an excellent set up managed brilliantly by Kat
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  • Outstanding holiday

    Sam H 13 Feb 2016

    Stayed Jan 2016
    Excellent week at Refuge Boua, in large part due to our fabulous hosts, Richard and Tamsin, who are a credit to the company. Great cooks, great company, great knowledge of the Trois Vallees. The chalet is perfectly located to the point that one could almost ski straight from the slopes into the hottub.
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  • Guest Review

    Jenny Duggal 13 Feb 2016

    Stayed Jan 2016
    The overall experience of a week's skiing in La Plagne was excellent. The chalet's location and vista were superb. We had never skied in La Plagne before but found everything we needed in the very convenient tunnels/galleries. It is an excellent functional resort but without the charm of Val D'Isere or Meribel. Plenty of choice of manageable runs for the intermediate skier. As usual the chalet hosts were charming and helpful, quick to adjust to our holiday pattern of eating and drinking. For once I found the menus somewhat uninteresting. The food is one of the highlights of a VIP holiday but this year it was disappointing especially the afternoon cakes. One minor niggle-the hairdryers! In a holiday of this standard I would expect a good quality hairdryer in each of the rooms. There were two in this chalet of 3 rooms, one of which was significantly less powerful than the travel hairdryer we had brought with us. Overall though very enjoyable. I would go back to La Plagne and intend to use VIP Ski again.
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