Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Holiday has been great. Hotel was wonderful. Rooms were well equipped, warm and kept clean. Staff were absolutely amazing. Nothing was too much trouble. The only negative was the quality of the evening meals. Despite having a proper commercial kitchen which churned out amazing food during the day the evening meals were at best average and at worst cold and tasteless.
Thank you for bringing this to our attention. I apologise for having let you down during your stay at Altitude Lodge. Your comments have been discussed with our Executive Chef who assures me he has taken on board the issues. Whilst it may be difficult for you to believe, I promise that your experience is not typical of our Company and that we do take great pride in our holidays. I hope that we will be able to prove this to you next season. Pip Brockman - Operations Director