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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The most fabulous staff EVER!!

    Hazel Jay 06 Mar 2016

    Stayed Feb 2016
    Les Gets is a great resort and Altitude Lodge delivers great ski in/ski out accommodation and truly great food. The staff can not do enough for you; this years were particularly attentive. We loved those special touches ( quiz) and attention to detail (wine). Room 3 a tad small but we coped and had a wonderful time. Thank you!!!
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  • VIP feedback

    James Holland 06 Mar 2016

    Stayed Mar 2016
    Excellent chalet in the heart of the town, brilliant convenience with ski shop on the ground floor, delicious food. Great snow, extensive skiing, brilliant mountain restaurants. 10 minute walk to ski lifts. Ski pass is pricey, touring to Cervinia is weather dependant!. Ski hosting interrupted by weather. VIP team very gracious and conscientious. Would definitely recommend them to anyone. Thank you for a great holiday.
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  • Outstanding from start to finish again.

    Darren Tindall 06 Mar 2016

    Stayed Feb 2016
    As a seasoned VIP guest the service from start to finish was outstanding yet again. From the staff in the booking office through to the staff in resort we have once again received what can only be described as a VIP treatment. We would quite literally not travel with any other ski company and are already choosing our chalet/resort for 2017. Amy, our chalet host was nothing short of excellent and her cooking skills and overall nothing is too much trouble attitude made our holiday that much re memorable. She is truly an asset to your company and the perfect embassador to your brand. Thank you VIP again!!!
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  • Fab Holiday

    Sharon Dickens 06 Mar 2016

    Stayed Feb 2016

    From the moment we boarded the coach at Geneva we knew we were going to have a great holiday with VIP. Little touches like a chocolate bar and bottle of water on our seats were very much appreciated. The chalet was beautiful and Claudia our Chalet Host proved to be a fabulous cook and was very friendly and helpful. Jack the ski host was great and so courteous - even offering to carry skis and Gavin was equally friendly and helpful. The three of them are a real credit to VIP. Zermatt proved to be a beautiful resort with great skiing and all in all we had a wonderful holiday. Thank you Guys. Sharon and Andrew Dickens

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  • Amazing host, great food and loving people. Big thanks to Holly, Eilish, Olly, Charlie and all of the VIP staff

    Jon Crawford 06 Mar 2016

    Stayed Feb 2016
    I had such an amazing time, I wouldn't think twice about coming back. Truly awesome company!
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  • Perfect location, fantastic food!

    Joanna Lee 06 Mar 2016

    Stayed Feb 2016
    We have had a very snowy week in La Plagne - the Leman Suite could not be better situated. Perfect ski in-ski out location. Anna was incredible and produced amazing meals every evening, while keeping the chalet immaculate. Thank you, we will be back!
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  • Guest Review

    Y S 06 Mar 2016

    Stayed Feb 2016
    The chalet is very nice and has all the comfort you need. Marie and Jack are wonderful people, always very friendly and helpful. They cook beautiful meals and cakes for in the afternoon. The drivers are all great guy's, alway's friendly and cheerful. This formula is great for a family Holliday, such as we had....you have all the comfort of a hotel but yet al the privacy you need. We had a wonderful time!
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  • Another Great Week with VIP

    Trevor Wells 05 Mar 2016

    Stayed Feb 2016
    Great chalet hosts, great fellow guests,great skiing another great week. As a long time Snowline and VIP client I have noticed that there is a move to standardising all chalets with similar decor and less room whilst in the past the chalets used to be more roomy and quirky. You can no longer swing a cat in the bedrooms but of course you don't need to bring a cat on a ski holiday but sometimes it would be nice to still have something a little different. Chalet Lucerne is a great location just a few metres from the ski lifts. Again can't praise Charlie and Louise high enough. Some of the other guests mentioned that there was a resort manager, I am not sure what the role of the resort manager is but we had no interaction with him not that it was needed because Charlie and Louise were always on hand to help with anything. The wine selection was not a hit with my fellow guests but this was not an issue for me because I am a philistine when it comes to wine so I would probably enjoy a slug of red diesel .
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  • Great time had

    Jono Macdougall 05 Mar 2016

    Stayed Feb 2016
    I'd personally like to thank the entire staff for an incredible week. Our host Kate was especially amazing and very accommodating. The jacuzzi was such a treat after a hard, long day on the slopes! I'll never forget such a special time. X
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  • Too much awesomeness

    Karen Foaden 05 Mar 2016

    Stayed Feb 2016
    Where do I apply for. a job? So much fun. Thanks all
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